1. Acting on Every Donor’s Designated Decision: The Time is Now!
Focus on the Present
Susan Stuart
I Said Yes

2. How To Act on Every Donor’s Designated Decision: Hardwire Donor Designation in the OPO
I Said Yes
Create an Organizational Culture of Donor Designation Every Time
Board Education
Involve Legal Counsel
Availability 24/7
Training & Retraining of the Requestors
Senior Requestor Availability
After Action Reviews

3. Write it into hospital donation policies Conduct staff education
How To Act on Every Donor’s Designated Decision: Hardwire Donor Designation in the Hospitals
Proactive Measures:
Meetings
CEOs
Risk Management
Nursing Administration
Medical Staff
Coroner/ME’s
End of Life Staff
Write it into hospital donation policies
Conduct staff education
I Said Yes

4. Proactive Measures Community Outreach Legislators Funeral Directors
How To Act on Every Donor’s Designated Decision: Hardwire Donor Designation in the Community
Proactive Measures
Community Outreach
Donors Rights Paramount
Legislators
Funeral Directors
Media
All interviews first person consent is honored
I Said Yes

5. Respond with Affirmative Position
How To Act on Every Donor’s Designated Decision: Without a Hardwire Donor Designation Process
Respond with Affirmative Position
Notify Hospital CEO
Notify Legal (OPO & Hospital)
Notify Nursing Administration
Notify Media Relations
Isolate the Direct Care team and OPC
Gather all the Facts on Family Dynamics
I Said Yes

6. Establish Reasons for Family Opposition
Mistrust
Show the document
Loss of control
Avoid mix message to the family
Ask them about donation vs. informing them of the designation
Community hospital case
DCD
Give the family the opportunity to be present for withdraw of care
Anger
Involve End of Life Care Experts
I Said Yes

7. Donor Family Follow-up
How To Act on Every Donor’s Designated Decision: Hardwire Donor Designation Process
After Action:
OPO Staff
Debrief and provide support
Hospital Staff
Debrief and provide recipient follow up
Donor Family Follow-up
Donor family letters
Bereavement care
Respect families decision
I Said Yes

8. Why Act on Every Donor’s Designated Decision?
To Reduce OPO Variation in Practice
Meet Our Mission of Saving Lives
Because I Said Yes

9. Thanks for Honoring Donor Designations