Housekeeping: Bring body artifact to class Wednesday Film Analysis Project Proposals Due October 21st
Midterm Review
Communication and Emotion Chapter 7 Lecture/Recap
What are Emotions? “orients us to, and engages us with, what matters in our lives…” Can be experienced as a blend of emotions
Real Feelings vs. Manufactured Feelings Part of some scholars’ definition (e.g. Buzzanell & Turner, 2003; Tracy, 2005) Examples of Manufactured Feelings?
Category System System #1 System #2 Valence Activity Examples Positive or negative feeling? Activity Action or Passivity? Examples Active-Negative: Fear Active-Positive: Excitement Passive-Negative: Depression Passive-Positive: Calmness System #2 Intensity Labeling emotions Annoyance --- Anger ---- Rage
Emotion and Theory The biological theory of emotion The social interaction theory of emotion Emotion = biological People from different cultures = same experiences w/ emotions Emotion and thought = separate Observable emotional expressions > meaning Affect of biology AND social factors What does a person do before, during, and after the emotion is felt/displayed? Others’ reactions impact feelings Subjective meaning
Communication + Emotion Emotional Contagion Emotional Experience Emotional Communication Communicating Emotionally Emotional Effects
How to Communicate Emotions? http://www.youtube.com/watch?v=CfXTcycZu1k Verbal Cues Often indirect cues Examples: sarcasm, rhetorical questions Nonverbal Cues Facial expressions among most common Also consider paralanguage Combinations of Cues
Communicating Emotions: FOCUSING ON INTERPERSONAL COMMUNICATION Movie Clip (Wedding Scene – Sex and the City)
What influences emotional communication? Context Feeling rules Emoticons (for online environments) Meta-Emotion Culture The way cultures think about emotion The way cultures communicate emotion Gender and Sex Stereotypes attached to gender and sex Women/femininity = more expressive; agree? Influence of age
Using and Developing Emotional Communication Skills Bright side vs. Dark side Developing individual emotional skills Know your feelings Analyze the situation Own your feelings (I-messages) Reframing Empathize
Listening activity Discussing body artifacts Goal: work on improving listening skills for interpersonal communication Pick a partner – agree on a location to visit (now) to have a conversation about the body artifacts you all brought in for class today Be strategic about the location, considering what you read about listening prep and barriers to listening For example: I used to do this activity in the classroom. What could be one of my motivations for changing the activity, considering what we’ve learned about the different types of noise? Take turns discussing the artifacts (pay attention to listening behaviors and emotions). Afterwards, complete the handout (Informal Activity #4) and bring to:_________________); come prepared to discuss the activity Complete “in class” on 10/4; submit/discuss handout on 10/11
REMINDERS Poor listening vs. Active listening