1.  What is pseudolistening?  What is defensive listening?  What is message overload?  What is selective listening?

2. Chapter 7 Lecture/Recap

3.  More than just feelings  Internal feelings and feelings associated with a relationship  “orients us to, and engages us with, what matters in our lives…”  Can be experienced as a blend of emotions

4.  Part of some scholars’ definition (e.g. Buzzanell & Turner, 2003; Tracy, 2005)  Examples of Manufactured Feelings?

5.  System #1 Valence  Positive or negative feeling? Activity  Action or Passivity? Examples  Active-Negative: Fear  Active-Positive: Excitement  Passive-Negative: Depression  Passive-Positive: Calmness  System #2 Intensity  Labeling emotions Examples  Annoyance --- Anger ---- Rage

6.  Dualism: polar opposites = totality of something; either-or  Mind ----- Body Mind: Reason ----- Emotion  Links between emotion, body, and reason?  Emotions impact physical functions?  Emotions help with reasoning

7. THE BIOLOGICAL THEORY OF EMOTION THE SOCIAL INTERACTION THEORY OF EMOTION Emotion = biological All people = same experiences w/ emotions Emotion and thought = separate Observable emotional expressions > meaning Affect of biology AND social factors What does a person do before, during, and after the emotion is felt/displayed? Others’ reactions impact feelings Emotions interrelated with cognitions Not universal Subjective meaning

8.  Emotional Contagion  Emotional Experience  Emotional Communication  Communicating Emotionally  Emotional Effects

9. http://www.youtube.com/watch?v=CfXTcy cZu1k  Verbal Cues Often indirect cues Examples: sarcasm, rhetorical questions  Nonverbal Cues Facial expressions among most common Also consider paralanguage  Combinations of Cues

10. Movie Clip (Wedding Scene – Sex and the City) Application Exercise

11.  Context Feeling rules Emoticons (for online environments)  Meta-Emotion  Culture The way cultures think about emotion The way cultures communicate emotion  Gender and Sex Stereotypes attached to gender and sex Women/femininity = more expressive; agree? Influence of age

12.  Bright side vs. Dark side  Developing individual emotional skills Know your feelings Analyze the situation Own your feelings (I-messages) Reframing Empathize