1. Interpersonal Insights Model
Personality
Perception
Values (6)
You
Non verbal
Empathic Responding
Communicate
Experience
Emotion
Needs
Other
Be Knowledgeable
Be Adaptable
Be Motivated
Be Ethical
Be Skillful
Be Other-Oriented

2. Nonverbal Communication Chapter 7

4. Nonverbal Communication
“Our nonverbals govern how others think and feel about us… and how we think and feel about ourselves.”
Chapter 7

5. Non-verbal Communication
Behavior other than spoken or written language that creates meaning for someone.
Ch. 7, p.166

6. Why Learn about Non-Verbal Communication?p

7. Why Learn about Non-Verbal Communication?
Non-verbal messages…
communicate our feelings and attitudes
are more believable
work with verbal messages to create meaning
help people respond and adapt to others through it.
plays a major role in interpersonal relationships -What non-verbal behaviors best communicate support and empathy? p

8. Codes of Non-Verbal Communication: Review
Body Movements, Postures, and Gestures
Emblems
Illustrators
Affect Displays
Regulators
Adaptors p

9. Codes of Non-Verbal Communication: Review
Eye Contact
Cognitive (thinking)
Monitoring (behavior)
Regulatory (want or don’t to talk)
Expressive (emotion)
p.175

10. Codes of Non-Verbal Communication: Review
Review all six aspects of non-verbal in group and prepare a skit demonstration at least four areas…
3. Facial Expression
4. Vocal Cues
5. Personal Space
6. Territory
7. Touch
8. Appearance
Before you start… next two slides! p

11. Improving Interpretive Skills
Immediacy, Arousal & Dominance p
Expectancy Violation Theory
P.184

12. Checking and Spread Effect
Perception Checking
p.186
Emotional Contagion theory
p.187

13. Improving Expression Be Mindful P.188 Practice your Nonverbals p.189
What I need on Monday morning… 