FY09 Tactical Plan Status Report for Site Networking Anna Jordan April 28, 2009

Resolution of Past Action Items: From Tactical Plan for Network Infrastructure Upgrades Redundant triangle between GCC and other buildings Core GCC switch has been approved, it is in queue to be issued a purchase order 802.11n in deployed system - coverage, capacity, plans for support, impact? Coverage is in FCC and site 38. Purchase Request to add Wilson Hall has been submitted Template Note: Summarize the status of action items from past Tactical Plan review or status meetings. CD FY09 Tactical Plan Status

Service Performance Highlights: Operations Service Activity Performance Metric Performance Target Operational Support for Core Device Uptime 99.9% Operational Support for Other areas (CD owned) End of Life Equipment (EOL) Replacement % of EOL devices replaced 20% Site networking gets service desk tickets for networking requests, such as additions and changes, which are not related to router uptime. Site networking now has a tool that can provide metrics on router uptime, this information will be available when this tool becomes production. We are moving to an ITIL based system and will be working with the Service Desk to develop and monitor better performance metrics. CD FY09 Tactical Plan Status

Service Performance Highlights: End of Life Replacements & Maintenance End of Life system replacement There are zero dollars in the budget for EOL system Replacements are not the same as network upgrades - EOL is an ongoing effort. CD FY09 Tactical Plan Status

Summary of Project Performance – Network Upgrades (for the period 01-Oct-2008 through 20-April-2009) Project Deliverable / Milestone Initial Completion Target % Complete (0,25,50,75,100) Current Completion Target GCC Add Core Switch 9/2009 25% 8/2009 GCC, FCC,LCC Add Access Switches Upgrade WH Access Switches 5% ? Upgrade Switch Supervisor Modules Upgrade Switch Interface Cards Upgrade Village Wireless Network Upgrade VPN System and Capacity 75% 7/2009 Diagnostic Tools and Utilities 50% 6/2009 VOIP Production --- 0% ---- Project completion dates are subject to change based on purchase requisition approvals and when equipment arrives. CD FY09 Tactical Plan Status

Summary of Project Performance – Network Investigations (for the period 01-Oct-2008 through 20-Apr-2009) Project Deliverable / Milestone Initial Completion Target % Complete (0,25,50,75,100) Current Completion Target VOIP - Pilot 9/2009 90% 5/2009 IPv6 10% Network Tools 100% 11/2008 Network Security 25% Network Investigations is testing and research of new technologies and products CD FY09 Tactical Plan Status

Project Highlights: GCC Core GCC core switch purchase request was approved Feb.09, in purchasing queue for purchase order Completion of redundant core triangle action item is dependent on this switch. Deployment can significantly improve overall network performance by opening additional 10G data paths for traffic through core. This will be following the Cisco Enterprise Composite Network Model. CD FY09 Tactical Plan Status

Project Highlights: Adding Switches Adding switches to GCC, FCC, LCC The start of these projects are dependant upon experiment and collaboration requests for service to these computer rooms. There is a risk is to the customers that need access to these areas if these additions are not completed. Help Desk and Visual Media Services have been directly placed on an intelligent switch via category 5 cabling The delay in upgrading the KTI switches can impact users in WH. KTIs fail at a rate of 5 -10 per week and are not intelligent devices which limits configuration options available for end users. Estimate to remove, repair and put KTIs back in service is approximately $63/hr * 3 hours in labor costs ~ 100k per year Upgrade proposal was submitted Upgrading WH switches CD FY09 Tactical Plan Status

Project Highlights: Upgrade Village Wireless Purchase request for a Cisco mesh solution has been placed. This solution will provide wireless coverage throughout the village. CD FY09 Tactical Plan Status

Project Highlights: Other upgrades Upgrade Switch Supervisor Modules Upgrade of modules are needed to support high performance cards and newer IOS Switch supervisors have been replaced at WH and FCC Upgrade Switch Interface Cards Upgraded cards provide faster packet forwarding, and interface speeds Cards have been upgraded at WH, FCC and GCC Upgrade VPN System and Capacity Adding VPN licenses will provide path redundancy and increased throughput Licenses have been purchased and equipment has been racked CD FY09 Tactical Plan Status

Project Highlights: VOIP VOIP Pilot There are 27 phones, 16 desktop and 11 wireless Additional Requests to be on VOIP: TD Helpdesk Have their own VOIP but would like to test ours Requested 1 wireless and 5 desktop phones Site 37 Have bad copper pairs and can not add more phones Would like to start with 2 phones TD IB3 No more copper pairs in their area have requested that new building be VOIP only We are creating operational dependency on a pilot system CD FY09 Tactical Plan Status

Project Highlights: VOIP VOIP Production Current VOIP system does not have redundancy and all the Unified Communications features, it is a pilot system. Cisco Unified Communications integrates with Microsoft Exchange server and office communicator If VOIP were to become production additional equipment, consulting and staffing would be needed The VOIP pilot was successful Is VOIP the near future direction of the lab or is it to remain a pilot for now? CD FY09 Tactical Plan Status

Project Highlights: Network Tools Solarwinds Orion and Netcordia NetMRI were evaluated Both tools were purchased Both tools are being implemented in production Working on access to all of network Integration with new Remedy for automatic ticket generation on errors CSI is evaluating Solarwinds to monitor their servers and applications CD FY09 Tactical Plan Status

Project Highlights: Network Security & IPV6 One of the areas being investigated is a DNS/DHCP replacement that can support DNSSEC and IPv6 Integration into MISCOMP is needed Looking at appliance based solutions for ease of management and additional security Narrowed list down to two vendors: Blue Cat Infoblox Evaluation units on site now CD FY09 Tactical Plan Status

Financial Performance: FTE Usage Some of the percentages are lower than expected due to staff shortages Network Investigations and Upgrades FTEs will increase in second half of fiscal year. CD FY09 Tactical Plan Status

Financial Performance: M&S (Internal Funding) There are designs under review and equipment being evaluated. There will be additional purchase requests submitted for the second half of the fiscal year. CD FY09 Tactical Plan Status

Tactical Plan Status Summary Budget line item for EOL equipment was reduced to zero dollars Wilson Hall upgrade proposal was submitted Village Wireless solution purchase request was submitted The future direction of the DOE will be DNSSEC and IPV6, site networking is selecting new products. VOIP pilot was successful, what is the next step? FTEs usage is lower than expected due to staffing shortages. CD FY09 Tactical Plan Status