External Recruitment Methods used by WDP to recruit and select staff How their recruitment and selection process can differ

Starter Use the case study to identify what methods of recruitment and section WDP use to recruit staff. List one advantage and drawback for WDP using these methods for both recruitment and selection.

What methods do WDP use at the moment to recruit staff? Vacancies at WDP are advertised via: the company website Networking meetings

What selection methods do WDP use to recruit staff? Selection at WDP takes the form of: Interview (Tome and Dee carry these out personally). All applicants have a 3 month probationary period.

The stages in recruitment that WDP will need to go through to recruit staff In order to externally recruit staff WDP will go through the following stages: Write a job description Write a person specification Advertise job via their website or at networking meetings Receive applications Shortlist Interview Appoint successful applicant (subject to references) Check references

Other methods of recruitment that WDP could use to advertise/recruit staff Other external methods of recruitment that could be used by WDP: Bristol local newspaper ICT related professional journal/magazines Job Centre Recruitment agency Careers Service Head hunting Use the resources provided to discuss the advantages and disadvantages of WDP (businesses) use each of the external recruitment methods to advertise for staff. Local radio

Things that WDP will need to consider when deciding to recruit staff How quickly vacancy needs to be filled Pay Skills, qualifications and experience needed Local supply and demand for jobs Importance of job to organisation Size of organisation

Student task 1 Use the resources provided to discuss the advantages and disadvantages of WDP (or other businesses) using each of the external recruitment methods to advertise for staff.

Method Advantage Disadvantage Job centres It’s a free service. Not all the people that attend my have the skills WDP are looking for. Local newspaper Jobs advertised will be specific to that area. So WDP may be able to recruit a local worker. Usually only advertise jobs one day a week. National newspaper Has the potential to reach a large amount of people. WDP will have to abide by strict laws concerning discrimination. Usually only used to recruit managers and specialist staff. Specialist magazines WDP can target specialist staff i.e. dentists. Can be very expensive. Employment agencies WDP can send details of vacancies to the employment agency who will match up any potential employees from their records of people who have registered on their books. WDP has to pay for the service to find the right candidate. Local radio A useful opportunity for WDP to advertise their business. WDP can reach a large number of people at one time. WDP adverts will only come on at certain time slots, people may not be listening. Networking meetings Can save WDP a great amount of time and money. Word-of-mouth recommendation does not always mean the person can do the job.

Selection stages that WDP will need to go through Receive application forms or CVs – to find out qualifications and experience Shortlist - by comparing applications with person specification Interview – to judge qualities not possible to judge from written applications also to give applicants a chance to find out about the WDP. - Could also include a test to find out whether candidate has key skills needed for the post Call for references – to check performance in a previous job or to check character

Method Advantage Disadvantage Curriculum Vitaes WDP can quickly get brief history of the applicants career, qualifications, experience and interests. They can quickly establish if they match her person specification. Sometime they are not honest and reliable. Application form WDP is able to collect the information that they want by designing the application form. Sometime they are not honest and reliable. They involve printing and posting costs for WDP. Interviews It’s can be a good way of finding out the persons reasons for applying for the job. John and Dee can ask questions regarding information to do with the job face-to-face. They can see their personality. Not always the most reliable method, it is difficult to check what the applicant is actually like or whether they are capable of doing the job. Aptitude Tests WDP can test the applicants skills in carrying out specific duties to do with the job. Involves a lot of time and preparation to set-up the newsletter or web page etc that they want the applicant to adapt or build. Letters of application WDP may get an idea of the applicants personality and written communication skills. Sometime they are not honest and reliable. Takes time to read. References WDP will get a written account of the applicants personality, time-keeping, honesty, reliability and work. Reference may not be always totally be honest and reliable.

Why is it Important to Have a Good Recruitment and Selection Process? It is important for WDP to have a good recruitment process for the following reasons: John and Dee can make sure that she employ’s the best person for the job. This person should in-tern bring new ideas into the practice, and help them towards achieving their overall business aims and objectives.

Student Task 2 Use the resources provided to discuss the advantages and disadvantages of WDP (or other businesses) using each of the selection methods discussed to select the best staff for a post.

Exam Question 1 WDP are growing. As a result John and Dee decide to recruit new members of staff. Explain the stages they will go through in recruiting and selecting new employees (4 marks)

Exam question 2 WDP need to recruit a new sales team. Identify and evaluate suitable methods of: recruiting and selecting Training Motivating The new team (12 marks)

Exam question 3 WDP has to advertise for a new member of staff to work at the business. They must choose one of the following to advertise for the new member of staff: A free weekly paper that serves the local town. Local radio ICT related professional journal/magazines Job Centre 1. From the list choose a suitable source to advertise for the new member of staff. Give one reason for your choice (2 marks). 2. Suggest one disadvantage to WDP of using the source you have chosen (1 mark).