1. Unit 2 GCSE Business and Communication Systems
RECRUITMENT

2. Learning Outcomes Students should be able to:
identify, describe and evaluate the main methods of internal recruitment
identify, describe and evaluate the main methods of external recruitment
recommend the most suitable method or type of recruitment for a given situation
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3. Paired Activity (6 minutes)
Lucy runs a business in Ballymena.
Answer the following questions:
I want to recruit a member of staff, why?
I want to recruit a member of staff, how?
What documents am I likely to need?
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Recruitment
A vacancy arises
Carry out a job analysis
Draw up a job description and person specification
Decide whether to recruit internally or externally
Advertisements drawn up and placed in appropriate media
Application forms are issued and/or CVs and letters of application are requested
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5. Internal Methods of Recruitment
Notice boards
Company newsletters
Intranet
Internal Methods of Recruitment
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6. Benefits of Internal Recruitment
Employee’s abilities are known already
Motivational
Quicker
Shorter induction
Less expensive
Reduces risk of employing wrong person
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7. Drawbacks of Internal Recruitment
Limited range of applicants
No new ideas or skills brought into the business
Staff resentment due to jealousy/rivalry
Vacated position will need to be filled
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8. External Methods of Recruitment
Media
Internet
Job centres
Private recruitment agencies
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9. External Recruitment Media
Newspaper and magazine advertisements. Jobs which require limited skills are advertised locally, while more specialist jobs are advertised more widely, perhaps even in specialist magazines.
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10. External Recruitment Internet
There are several websites on the internet which advertise a range of jobs. Many firms also have their own websites on which they advertise their vacancies. Advertising on the internet is not expensive and has a wide audience.
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11. External Recruitment Job Centre
These are found in major towns and are government operated. They display jobs on cards either in the window or inside the building on notice boards and people seeking work are encouraged to come in and look around. The staff will arrange appointments with firms for people who are interested in a particular job.
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12. External Recruitment Private Employment Agencies
They help businesses to recruit staff. They are common in secretarial work, nursing etc. A firm looking for staff will approach an agency, which will supply workers who are interviewed by the agency, the firm or both. The agency gets a commission related to the salary of the person they have found for the firm.
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13. Benefits of External Recruitment
Large choice of applicants
‘new blood’ (new ideas, more willing to make changes)
Overcomes jealousies
Insight into other firms
May save money on training
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14. Drawbacks of External Recruitment
Settling in time required – potentially a longer induction period
Demotivating for existing staff
More expensive than internal recruitment
Process takes longer
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Pupil Activity
Working individually you have twenty minutes to answer the following past paper questions:
2011 Question 2a
2012 Question 1ei
2013 Question 1d i & ii
2015 Question 3d
2016 Question 1a
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16. Learning Check Can you:
Identify, describe and evaluate the following main methods of internal recruitment:
notice board
newsletter
intranet
identify, describe and evaluate the following main methods of external recruitment:
media
internet
job centres
private recruitment agencies
recommend the most suitable method or type of recruitment for a given situation
Images © thinkstockphotos.co.uk