1. 4.2.1Recruitment and Selection

2. Definition The process of establishing a need for a new employee, the job requirements, the type of person to fit the job, and attracting and selecting most appropriate candidate.

3. Definition The Recruitment and Selection Process Job Analysis and Evaluation Production of Job Description and Person Specification Attracting Applicants Short listing Applicants and Requesting References Selecting the Best Candidate

4. Advertising will inform and persuade potential candidates to apply for the job vacancy. It is an important process. You must get the right person. The right person adds value, wrong person de-values: eg: poor quality work and / or poor customer service. The right person adds value, wrong person de-values: eg: poor quality work and / or poor customer service.

5. Word of mouth recommendation - cheapest but limited to local people. Internal and External Recruitment External Recruitment Methods of Advertising

6. Calls / Visits to local Schools, College, Universities – relatively cheap, usually localised, plus only suitable for certain age group with limited experience. Internal and External Recruitment External Recruitment Methods of Advertising

7. Local newspapers – cheap, limited to local people. National newspapers or specialist magazines – more costly but wider reach. Internal and External Recruitment External Recruitment Methods of Advertising

8. Local and national job centres – free but may also be limited to local area. Internal and External Recruitment External Recruitment Methods of Advertising

9. Commercial employment agencies – involves a fee but may be cheaper than national advert, plus time saved selecting candidate (often carried out by agency). Internal and External Recruitment External Recruitment Methods of Advertising

10. Internal and External Recruitment External Recruitment Main factors affecting choice of method: Cost. Time. Business must balance cost of advertising with need to attract high quality applicant. Usually – the more senior the post, the higher the cost. Business must balance cost of advertising with need to attract high quality applicant. Usually – the more senior the post, the higher the cost.