Total Transport Devon County Council Damien Jones 8 October 2016

Devon County Council Devon population - 765,302 Area – 663,619 (hectares) Road length – 13,000 (kilometres) Largely rural county Major centres of population

Transport Co-ordination Local Authority perspective Supported local bus services Rail Community transport National bus pass School/College transport Social Care transport Fleet management External partners

Devon 16/17 Passenger Transport Budgets How can we better manage this under current financial pressures? Sources of income? AreaBudget (£million) Public & Community Transport5.2m National Bus Pass9m Education21.6m Adult & Child Social Care2.8m Fleet Management1.2m Total:£39.8m

Current Pressures Reduction In Local Authority funding Statutory services versus discretionary. Consultation: Public transport review Devon County Council is consulting on proposals to cut £1.7 million from its annual public transport budget over the next two financial years “U-Turn on more than half of proposed Devon bus cuts after public consultation” Devon bus routes at risk with cuts are named Devon County Council is consulting on proposals to cut £1.7 million from its annual public transport budget over the next two financial years. “Angry reaction to bus route cuts in North Devon”

Back to the 1990’s Scan of E&E Picture

Map showing commercial and supported bus services in Devon

Map showing commercial bus services only in Devon

Bus - Devon Devon Bus Patronage 2002 – 2016 : Passengers Carried

Bus & Rail - Devon Devon Bus & Rail Combined Patronage 2005 – 2016

Total Transport Successful bid to DfT for funding Extending Devon’s approach to integration Bringing transport budgets together Working with –NHS –Job Centre Plus –Education providers –Transport providers

Advice to communities Area integration Bulk purchase Communication with Gov agencies Contract management Eligibility Financial management Fleet management Safety and compliance Independent Travel Training Infrastructure Network design Procurement Publicity and promotion Local Bus Services Community Transport National Bus Pass Rail Park & Ride Child Social Care Adult Social Care Education Transport DWP Employers Academies Free Schools Further Education Colleges Exeter University CCGs Acute Hospital Trusts CHC funded Devon Integrated Transport Service Employment DCC Integrated Public Transport Commercial Bus Services DCC internal transport functions Voluntary Sector Other Local Authorities Education settings Health

Total Transport - internally Transport Coordination Service o Greater focus for eligibility and planning within Council Goal of a single transport budget Linked policies across Council Aim to get passenger transport considered as part of any decision making process

Working with the NHS Biggest prize for better integration  Non emergency patient transport  Large input from the voluntary sector Worked with them for 15 years on Health Transport partnership

Total Transport – First year  Funding resources to focus within DCC  Funding resources to focus within NHS  Looking at options, possibilities, plenty of talk..… and then current Patient Transport provider gave notice!

ELIGIBLE Coordinate and book journey with accredited provider ELIGIBLE Book journey via interface with PTAS bespoke booking system NOT ELIGIBLE Inform requester to make contact with local CT scheme Patient Transport Advice Service GP requests Provider Trusts renal/oncology units Other requests (eg out of area) PATIENT TRANSPORT ADVICE SERVICE (PTAS) 0700 – 1800 Monday to Friday Assesses eligibility for transport and books appropriate journeys through PTAS or other provider on DPS Local Community Transport contact point will provide info, advice and help book alternative transport at patient’s cost PTAS Provider: FIRST CARE (0700 – 2359 daily) Journey booking and planning function. Confirm eligibility and provide journey. Frequent attender car journeys Out of Area journeys Mental Health Car (outside of PTAS) Health care professional requests Patient direct requests Provider Trusts – including A&E

Internal Approach Positive o Leadership buy in o New Tendering System o Accommodation o Internal Department Support Challenging o IT o Timescales

18 May Shadow “Go live” 12 May DPS NHS tenders back 31 May GO LIVE!! Timescales Mid Feb Contract awarded to First Care 2 April New Dynamic Purchasing System FebruaryMarchApril May 1 – 31 May Recruitment; Staff gradually in place

External Approach Positive o They said yes! o New PTS Provider o Long term working relationship Challenging o NHS contract o Outgoing PTS provider o TUPE o Timescales

Longer Term Benefits Better vehicle utilisation Network review and efficiency Quality standards Joined up service Financial savings!!!

Transport Co-ordination Questions and discussion