Åbo Akademi - Domkyrkotorget Åbo 1 Information from ICT Services (ICT-service ) formerly Datacentralen Jan Wennström CISO Updated For staff > University Services > ICT Services > Guest Accounts and User Agreement Forms > Information for new students

Åbo Akademi - Domkyrkotorget Åbo 2 A Word of Warning  The web-pages of ICT Services has gone through a serious revamp... ...and material in English will slowly materialize on the web. The Swedish pages are the ones with most information.  The name is changing (formerly Datacentralen)  One page survivalguide by browsing

Åbo Akademi - Domkyrkotorget Åbo 3 What and Where are these ICT Services? Usernames and Passwords Facilities, Equipment & Fees Storing Your Files and Data & Spamfilters Private computers & Wireless Network Internet from Home Where to Get More Information? Questions and Answers

Åbo Akademi - Domkyrkotorget Åbo 4 ICT Services  ASA-complex (Fänriksgatan 3 B)  Help Desk 08:15 –16:00 – Turku: ASA B, ground floor phone: – Vaasa: Academill phone:   web: (swe)

Åbo Akademi - Domkyrkotorget Åbo 5 What and Where are these ICT Services? Usernames and Passwords Facilities, Equipment & Fees Storing Your Files and Data & Spamfilters Private computers & Wireless Network Internet from Home Where to Get More Information? Questions and Answers

Åbo Akademi - Domkyrkotorget Åbo 6 Username and password  Keep your password secret!  You are allowed to use all common computer resources (PC:s, printers, , network...)  Personal ÅA-username and password is required (You should have gotten them already)  Your username is valid as long as you’re a registered student at ÅA  Read and follow the regulations!  Keep your password secret!

Åbo Akademi - Domkyrkotorget Åbo 7 Username  Get it at: – International Office (Exchange students) – Oraklet Helpdesk (ÅA Masters students)  You will need to sign the user agreement – Bring your ID  Please follow the rules in and respect the agreement.

Åbo Akademi - Domkyrkotorget Åbo 8 Passwords (1/3)  Choose a good (secure) password/passphrase and see to it that no one gets their hands on it.  Never give your password to anyone, not even to the folks at ICT Services – We will never ask for your password! – Beware of forged web pages/ used for collecting usernames and passwords, check the real address of the webpage!

Passwords (2/3) – Phishing  Beware of phishers! If somebody asks for your password, do not give it! – Examples of phishing in different languages English, SwedishEnglishSwedish – Also webpages/webforms/telephone may be used!webforms  If in doubt: Please ask the Helpdesk via phone or to Åbo Akademi - Domkyrkotorget Åbo 9

Åbo Akademi - Domkyrkotorget Åbo 10 Passwords (3/3)  Do not use the Åbo Akademi username/password in other systems  Information and link to change your password at: ICT Services > Information security > Password  Change your password at: selfservice.abo.fi

 Via SelfService you are able to: – Change your password – Activate redirection of your – Active vacation messages for incoming mail – Check the information of your accounts If you have forgotten your password you are able to reset it by authenticating using your Finnish internet banking codes Åbo Akademi - Domkyrkotorget Åbo 11

Åbo Akademi - Domkyrkotorget Åbo 12 What and Where are these ICT Services? Usernames and Passwords Facilities, Equipment & Fees Storing Your Files and Data & Spamfilters Private computers & Wireless Network Internet from Home Where to Get More Information? Questions and Answers

Åbo Akademi - Domkyrkotorget Åbo 13 Common PC Computer Rooms  Arken (Biskopsgatan, Faculty of Arts)  ASA B (Fänriksgatan, ground floor, 2 rooms)  Axelia (Biskopsgatan, Dep. of Chemical Engineering)  Biocity (Lemminkäinengatan, Library, ground floor)  Hanken (Henriksgatan, School of Bus. and Econ.)  ICT-building (Library on first floor, 3 rd floor)

Åbo Akademi - Domkyrkotorget Åbo 14 Other equipment  AV-equipment and software (ASA B, ground floor, ask for directions at the helpdesk): – Film and document scanners – Video-, audio- and image editing – Colorprinter  Unix/Linux workstations in: – ICT-building and – Axelia

Åbo Akademi - Domkyrkotorget Åbo 15 Fees  Computer usage at campus is free  Free printer quota of 6€/3 months (~180 black and white printouts) – 3.3 cent / b&w page – 25 cent / color page – Invoice and statistics are sent by  Check your printer usage via: ICT Services > Services and tools > Printouts

Åbo Akademi - Domkyrkotorget Åbo 16 What and Where are these ICT Services? Usernames and Passwords Facilities, Equipment & Fees Storing Your Files and Data & Spamfilters Private computers & Wireless Network Internet from Home Where to Get More Information? Questions and Answers

Åbo Akademi - Domkyrkotorget Åbo 17 Windows homedirectory  A personal home directory is available from all Windows PC:s in ÅAs network – Access from via H:\ \\pchomeX\pchomeX\username (via VPN) pchome1 for usernames a-k pchome2 for usernames l-z – Directories My Documents and Desktop  Quota 1 GB, nightly backup (months)  Previous versions via: Right click – Properties – Previous Versions (recent)

Åbo Akademi - Domkyrkotorget Åbo 18 Unix homedirectory Per default only for certain groups, requests to  Access from Unix and Windows in ÅA-net – Unix: /home/atonY/username – Win: \\unixhome\unixhome\atonX\username  Also available through sftp (login.abo.fi)  Quota 1 GB, nightly backup

Åbo Akademi - Domkyrkotorget Åbo 19 Webdirectory  Stores your personal homepage or Access via \\web\username (Windows) and /wwwusers/username (Linux)  Quota 600 MB (check the guide, in Swedish: Guider och information > Guider > Webben > Personligt webbområde)

Åbo Akademi - Domkyrkotorget Åbo 20 Scratch  A scratch disk is accessible from both Windows and Linux computers as: \\scratch\scratch\username (Windows) and /scratch/username (Linux)  Same disk space irrespective of system (Windows or Linux)  Temporary storage only, no quotas, no backup

Åbo Akademi - Domkyrkotorget Åbo 21 What and Where are these ICT Services? Usernames and Passwords Facilities, Equipment & Fees Storing Your Files and Data & Spamfilters Private computers & Wireless Network Internet from Home Where to Get More Information? Questions and Answers

Åbo Akademi - Domkyrkotorget Åbo 22   Webmail  Thunderbird or Outlook: – imap-server (incoming): imap.abo.fi (Use SSL!) – smtp-server (outgoing): smtp.abo.fi smtpauth.abo.fi (+TLS/SSL when sending from “outside”)  Pine for Unix/Linux users  Adressbook available in Webmail, see also

Åbo Akademi - Domkyrkotorget Åbo 23 Quota  The quota is 500 MB  Check your quota usage in webmail or Thunderbird  No messages can be received if the quota is exceeded  Set forwarding of mail via selfservice.abo.fi

Åbo Akademi - Domkyrkotorget Åbo 24 Attachments  Executable attachments will be delayed if delivered at all!  Large attachments are not delivered  Many mail lists will not accept attachments at all

Funet FileSender  Please observe the space-limit for mails, only a few MB  If You need to send larger (or even smaller) files, use Funets FileSender-service – Also file reception via voucher – Acknowledgement messages! Find it at: Åbo Akademi - Domkyrkotorget Åbo 25

Åbo Akademi - Domkyrkotorget Åbo 26 Spamfilters (some details)  ÅA has a system that identifies (a part of) the spam-messages and assigns ”spam- scores” to them – First time your receive a message from a certain sender it might be slightly delayed  A default filter is set for all new students, spam messages marked on the Subject-line: *** Spam *** Google End Of Year Anniversary  Highly probable spam put into a dedicated Spam-folder

Åbo Akademi - Domkyrkotorget Åbo 27 What and Where are these ICT Services? Usernames and Passwords Facilities, Equipment & Fees Storing Your Files and Data & Spamfilters Private computers & Wireless Network Internet from Home Where to Get More Information? Questions and Answers

Åbo Akademi - Domkyrkotorget Åbo 28 Private computers  YOU are responsible for your computer (and tablet/pad/telephone/...)! – Keep it secure, patched and the software updated!  ÅA has site license for F-Secure virus scanner for free, see ICT Services > Information Security > Anti virus and firewall

Åbo Akademi - Domkyrkotorget Åbo 29 eduroam WLAN  ÅA-username required  Encrypted  Worldwide  Configuration using eduroam Configuration Assistant Tool (eduroam CAT)  Use VPN to access ÅA-resources – printers – network disks

Åbo Akademi - Domkyrkotorget Åbo 30 SparkNet WLAN  Connection requires account at ÅA or other SparkNet-partner – SSID: Spark or Spark-abo – Open any web page – Login using or open a VPN connection  Use VPN for access to ÅA resources  Available for example in the libraries in the city.

Åbo Akademi - Domkyrkotorget Åbo 31 Private computers (again...)  Use VPN Connection (Virtual Private Network) for access (and security in SparkNet), instructions for Windows at: Datanät och telefoni > Fjärranvändning  NOTE! Do not run any server (e.g. web/file server) software in the ÅA network!  Please respect the copyright for music and movies

Åbo Akademi - Domkyrkotorget Åbo 32 What and Where are these ICT Services? Usernames and Passwords Facilities, Equipment & Fees Storing Your Files and Data & Spamfilters Private computers & Wireless Network Internet from Home Where to Get More Information? Questions and Answers

Åbo Akademi - Domkyrkotorget Åbo 33 Internet from home (1/2)  The Student Village Network is a network available in all of the apartments of the Student Village Foundation (TYS). Managed by the Computing Centre of the University of Turku (TY).  Agreement signed at the office of TYS.

Åbo Akademi - Domkyrkotorget Åbo 34 Internet from home (2/2)  The apartments in Tavasthem (Kåren) and Domus B are connected to ÅA’s network – Application forms (webforms) for Kåren and Domus B are available at: Datanät och telefoni > Datanätanslutningar > Tavastnet (Tavasthem, Domus) (Login required)  Other locations (including Domus A): – Commercial ADSL

Åbo Akademi - Domkyrkotorget Åbo 35 What and Where are these ICT Services? Usernames and Passwords Facilities, Equipment & Fees Storing Your Files and Data & Spamfilters Private computers & Wireless Network Internet from Home Where to Get More Information? Questions and Answers

Åbo Akademi - Domkyrkotorget Åbo 36 More information  The homepage of ICT services can be found on the ÅA-portal choose For staff > University Services > ICT Services  Information about the Student Village connections at  Ask the Helpdesk!

Åbo Akademi - Domkyrkotorget Åbo 37 What and Where are these ICT Services? Usernames and Passwords Facilities, Equipment & Fees Storing Your Files and Data & Spamfilters Private computers & Wireless Network Internet from Home Where to Get More Information? Questions and Answers