1. IoO Student Computer Facilities Bath Street Campus
Presenter Name: Danny : IoO IT Site Manager
Date: Tuesday 22nd Sept 2015

2. Presentation Overview
IT team members
Where to find us
What facilities are available to you
What we can help with
Various account types and services
Remote working
Useful advice

3. Where can you find us ?
Bottom Portacabin
Open 09:00 – 17:00 Mon-Fri
Internal phone 6897
External phone

4. Library Etiquette Diploma, MSc and Dual Masters students only
No food or drink (apart from bottled water)
Be mindful of others around you – music, mobiles, chatter
Use the bins provided to tidy up after yourselves
Log out when you finish
Report any IT problems ASAP

5. Library Computers 12 workstations running Windows 7
Microsoft Office Word, Excel, PowerPoint, Access and Publisher
Browsers / PDF Reader / Media players
Reference Manager 12 and SPSS version 22
PDF Creator
Workshop software
EndNote X7
…………. (very useful please note)

6. User id & Passwords Have 1 password https://myaccount.ucl.ac.uk
You will need to change your password depending on how strong it is.
Use MyAccount link for password change
User Authentication Service – registration is strongly recommended – mobile phone number required

7. Remote Working: What is available?
VPN
Eduroam
Library can answer questions about access to e-resources – e-journals, databases etc.

8. Software: Free for Students
Free Anti Virus
Free Office Suite of applications (x5 installs)
Mathematica
SPSS
Matlab
But not : Endnote and Reference Manager

9. Office 365 for Students
Download and installation for Windows PC and Mac
Log onto the Office 365 portal using a supported browser
Click the cog icon on the top right of the menu bar and select Office 365 settings 
Select Software
Click Office for Office 2010, 2011, 2013 and 2016 installs (Windows and Mac)
Follow on-screen instructions

10. Network Protection
UCL Network
Firewall

11. Keep our Network Safe Think before opening email from unknown senders
Think before opening attachments
Scan your USB/Removable media with a Virus checker
Be cautious which online url’s you open
If in doubt contact IoO IT

12. Computing Security UCL Information Security Policy
Data Protection Policy
Computing Regulations (Acceptable Use Policy)
Policy on Electronic Mail ( )
Policy on Monitoring Computer and Network Use
Use your wisdom and common sense!

13. UCL VPN Service
Client downloadable : Google for “UCL remote working”
Allows you to connect to a UCL desktop
Allows you to map SLMS shares
You can connect to your “UCL N drive” directly
Anything you do whilst connected from home is visable to IoO IT and the UCL IT Security team

14. Your Data is Priceless to You.
Three golden rules:
1: Backup
2. Backup
3: Backup
Save everything to your
UCL “N drive”
Centrally backed up and recoverable in the event that you loose/overwrite/delete a file.

15. UCL “N Drive” for data storage
50GB ( 100GB soon) of backed up storage accessible only by you
N Drive shortcut on your Desktop

16. UCL Email (LIVE@UCL) outlook.com/office365.ucl.ac.uk 50GB storage
Access from browser & mobile devices

17. What Can Go Wrong?...
Forget password (likely)
Forget to save work (likely)
Issues printing
Unable to setup phone or tablet
Get a virus (likely)
Have issues connecting remotely (likely)
And lots and lots and lots more similar issues ………
Relax, and come and see the local IoO IT team !

18. Information Services Division (ISD) IT for SLMS Free computer training
Useful Addresses
Information Services Division (ISD)
IT for SLMS
Free computer training
Software
Essentials

19. Thank you for listening
Any Questions ?