1. UiO IT services
The short story

2. IT support http://www.med.uio.no/helsam/english/services/it/
HELSAM support
Morten Ariansen and Victor Bredholt
Mail
Phone:
Central support
Mail:
Phone:
More Information / Opening hours
Documentation
English:
Norwegian:

3. User account https://brukerinfo.uio.no
Will automatically activate when student registration is completed and the semester fee is registered as paid.
Your user account is personal.
The password must be changed at least once a year
Address
You will get a reminder by some weeks before the deadline
Do not disclose your password to anyone
NOT even ME!
Never send password in .

4. Connecting to UiO Wireless (eduroam) http://www. uio
Eduroam (education roaming) is a secure, world-wide roaming network access service developed for the international research and education community.
If choosing eduroam and entering your username in the form does not work install the configurator to configure your nettwork connection.
Go to
Choose «University of Oslo»
Follow the instructions to install and use the configurator (suitable for your device) to configure your Eduroam connection.
Use uioguest wireless at campus if you du not have another available network while you are configuring eduroam.
Uioguest should give you the option to og to
More about eduroam:

5. Mail https://www.uio.no/english/services/it/email-calendar-chat/help/webmail/
Webrowser
IT is also possible to configure on devices:
Mobile devices
Use: Microsoft Exchange service (not imap)
Enter your primary adresse as in:
The domain is: uio
The server is: mail.uio.no
Documentation in Norwegian
More info:
English:
Norwegian (more updated than the English info):

6. Programs http://www.uio.no/english/services/it/network/home-and-away/
UiO offer Programs that you can run remotely via a web based system called “Program kiosk”
Remote Desktop based Program Kiosk
More info:
VMWare based Program Kiosk
More info (in norwegian)
Access to programs on Windows servers
Server Names: win.uio.no or stat.uio.no
Tools for accessing programs on Windows servers
Remote Desktop program
Enter win.uio.no for computer name.
Enter your uio username in the form
VMWare Horizon (connect to view.uio.no)
Install Vmware horizon from
When installed create a new connection to view.uio.no
You also have access to download and Install programs directly on your personal computer (Download and install from)
For windows:
For Mac:

7. Printing http://www.uio.no/english/services/it/printing/
To different alternatives.
With card reader (e.g. “Ricoh on pullprint”)
UiO’s standard- Where the printout is held in a que until you go to a printer with a card reader and scan your ID card.
Registering your student card when printing out the first time:
Without a card reader (e.g. “ut_isam9 on pushprint”)
Are named printers that will print out documents immediately when you press print.

8. Managing Printouts http://www. uio
Self service portal:
Change the language used on the portal
Delete print jobs
Register a new card
Pay for prints
Initial free quota is kr 100,- each semester (equivalent to 250 pages or page sheets)
Price per 2-page sheet is kr 0,80
View printing history and prices for prints

9. Resources at HELSAM PC lab with 13 PCs in room 023 HELSAMs printers
HP studentprinter at the PC lab rom 023
\\pushprint\ut_isam9
3 MFP Ricoh printers with cardreader at Frederik Holsts Hus (One per floor)
\\pullprint\ricoh

10. Your Personal network disk at UiO
All users have a personal storage space.
On windows systems it is known as the M: disk
All computers and servers automatically connect to your M: disk when you log on.
You will therefor have access to all your documents whether you use
a UiO server (like win.uio.no or stat.uio.no) or
“Program Kiosk” or
any Campus computer.

11. More reading:
IT services for Research
Service for sensitive data (TSD)
Library services
Get access to office 365 during your stay at UiO
Terms of use and consent
Note that you will loose access when you finish your stay at UiO
Print and Copy services (high volume/format, binding)