UNDERSTANDING COMMUNICATIONS. Communication is: Sharing (information) Using (symbols) Sending and (receiving) messages.

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Presentation transcript:

UNDERSTANDING COMMUNICATIONS

Communication is: Sharing (information) Using (symbols) Sending and (receiving) messages

Types of communication _(Self)_COMMUNICATION (Inter) PERSONAL COMMUNICATION

ELEMENTS OF COMMUNICATION 1. ____(Senders) AND RECEIVERS 2.____(Messages)_________ 3. ___(Verbal)___ AND NONVERBAL SYMBOLS 4. CHANNELS 5. ___(Feedback)_______________ 6. ENVIROMENT

SENDERS AND RECEIVERS -PERSON WHO SENDS THE MESSAGE = _________(Sender)__________ - PERSON WHO RECEIVES THE MESSAGE = ________(Receiver)_________

MESSAGES _____(Ideas)______ AND ____(Feelings)_____ THAT MAKE UP THE MESSAGE

VERBAL AND NONVERBAL SYMBOLS VERBAL SYMBOLS = ____(Words)______ ROSE KEY NONVERBAL SYMBOLS = GESTURES, ___(Tone)____ OF VOICE, ______(Facial)______ EXPRESSIONS

CHANNELS _____(Sound)___ WAVES _____(Light)______ WAVES SENSE OF ______(Touch)______

FEEDBACK_______(Verbal)________ AND NONVERBAL RESPONSES TO _____(Messages)_______

ENVIROMENT CLASSROOM AT THE BEACH AT WORK

COMMUNICATION SETTINGS INFORMAL SETTINGS TALKING WITH FAMILY AND FRIENDS INTRODUCING PEOPLE GIVING DIRECTION TALKING ON THE PHONE GIVING AND RECEIVING INFORMATION IN CLASS ASKING FOR DIRECTION

COMMUNICATION SETTINGS FORMAL SETTINGS JOB AND COLLEGE INTERVIEWS GROUP DISCUSSIONS PUBLIC SPEAKING DEBATE AND PARLIMENTRY PROCEDURE INTERPERTIVE SITUATIONS ELECTRONIC COMMUNICATIONS

JOB AND COLLEGE INTERVIEWS USUALLY ONE TO ONE FORM OF COMMUNICATION IN WHICH PEOPLE ASK AND ANSWER QUESTIONS RELATED TO ABLITY, RESPONSIBILITY, INTERETS, GOALS, WORK SKILLS, AND COMMUNICATION SKILLS GROUP DISCUSSIONS FACE TO FACE MEETING WITH A SMALL GROUP OF PEOPLE TO CONVEY INFORMATION, EXPRESS VIEWS, AND REACH CONCLUSIONS ABOUT A PARTICULAR ISSUE.

PUBLIC SPEAKING ONE PERSON SPEAKING TO AN AUDIENCE FOR THE PURPOSE OF INFORMING, PERSUADING, OR ENTERTAINING THE GROUP DEBATE AND PARLIMENTRY PROCEDURE DEBATE SPEAKERS TAKE OPPOSING SIDES TO AN ISSUE AND TRY TO PROVE OR DISPROVE A STATEMENT ABOUT AN ISSUE PARLIAMENTARY PROCEDURE IS A SET OF RULES TO CONDUCT ORDERLY MEETING

INTERPRETIVE SITUATIONS ORAL READING AND DRAMA ARE PERFORMING ARTS USED TO SEND VERBAL AND NONVERBAL MESSAGES TO THE AUDIENCE ELECTRONIC COMMUNICATIONS RADIO, TELEVISION, VIDEO (FILM) USED TO REACH AUDIENCES OF THOUSANDS OR EVEN MILLIONS OF PEOPLE AT ONE TIME.

DEVELOPING THE COMMUNICATION PROCESS FIND AN __ (Idea)______ LOOK AT ____(People)_________ AROUND YOU YOUR OWN __(Experiences)____ RADIO, TV, OR MOVIES BOOKS, __(Newspapers)_________ MAGAZINES

ADAPT TO YOUR AUDIENCE INDIVIDUAL CHARACTERISTICS PERSONALITY, ____(Interests)_____ AND ASPIRATIONS CULTURAL CHARACTERISTICS ___(Age)________, RELIGION, NATIONAL AND ETHIC BACKGROUND SOCIOLOGICAL CHARACTERISTICS AFFILATIONS, ___(Educational Background)______________ BACKGROUND, AND OCCUPATIONS

ENCODING THE PROCESS OF TURNING ____(Ideas)_________ AND _____(Feelings)___________ INTO VERBAL AND NON-VERBAL SYMBOLS DECODING FINDING THE ____(Meaning)________ OF THE VERBAL AND NONVERBAL ______________________________________

INTERPRETING FEEDBACK UNDERSTANDING ___(Responses)__________ TO MESSAGES THAT EXPRESS WHAT PEOPLE THINK, FEEL, OR UNDERSTAND ABOUT YOUR ORIGINAL MESSAGE CAN BE ______(Verbal)______ OR NONVERBAL

INTERFERENCE __________(Physical)_________ NOISE

INTERFERENCE _________(Psychological)___________ NOISE I’m hungry A free day!

INTERFERENCE ___________(Semantic)___________ NOISE Your brother is a jerk!. Your house is a dump! All teenagers just want to drink and do drugs!

AN EFFECTIVE COMMUNICATOR WILL : AN EFFECTIVE COMMUNICATOR WILL : : 1. CARE ABOUT YOUR COMMUNICATION __(Success)_______. 2. KNOW WHAT YOU ARE _____(Talking)___________ ABOUT. 3. BE __(Organized)______________.

6. _(Listen)_________________ CAREFULLY 5. USE EFFECTIVE NON-VERBAL __ (Signals)______________________ 4.USE __(Language)_________________ WELL AN EFFECTIVE COMMUNICATOR WILL : AN EFFECTIVE COMMUNICATOR WILL : :