Communication Skills 1

Bellringer: Describe a situation where poor communication resulted in an argument or disagreement. 2

A process through which two or more people exchange information. WHAT IS COMMUNICATION? A process through which two or more people exchange information. 3

Why is Good Communication Important? Preventing Misunderstandings Unclear communication can cause hurtful misunderstandings. Building Healthy Relationships Communication is a tool for building good relationships. Expressing Yourself Good communication skills allow you to let others know what you want and need. 4

Communication Styles Do you know what the 3 communication styles are? 5

Passive Communication A passive communicator does not offer opposition when challenged or pressured. 6

Aggressive Communication An aggressive communicator is hostile and unfriendly. 7

Assertive Communication When you communicate assertively, you express yourself in a direct, respectful way. 8

Examples of the different communication styles 9

Being a good listener is as important What does it mean to be an Active Listener? Active Listening means letting the speaker know you are listening and clarifying anything confusing. Paraphrasing means using your own words to restate what someone else says. Being a good listener is as important as being a good speaker! 10

Body Language What message do the following forms of What is another way we communicate without words? Body Language What message do the following forms of body language send? Opening your eyes wide Scratching your head Opening your mouth wide Snarling Scrunching your eyebrows in a “V” Standing straight and tall Winking What are other forms of Body Language? 11