Recruitment Day Working for KCA Kerry Smith Monday 3 rd February 2014 Assistant Director, Mental Health Services KCA(UK)

Structure of Session Introduction to KCA and the Mental Health Directorate – Kerry Smith Role of PWP – Holly Hutchings, Senior PWP Role of High Intensity Therapist – Alison Bishop, High Intensity Therapist Training as Psychological Wellbeing Practitioner – Olivia Adams, University of Surrey Training as a High Intensity Therapist – Daniel Salter, Christ Church University Opportunity to ask group and then individual questions

KCA (UK) was founded in 1975 as 'The Kent Council on Alcohol'. The original aim of the organisation was to provide a network of counselling and information centres throughout Kent for anyone concerned about their own or someone else's drinking. Over the years the organisation, and the range of services it provides, has expanded and continues to grow. We now work across large areas of the south east, south central and London and our work includes a large Mental Health Directororate. Currently KCA employs around 500 full and part-time paid staff, excluding volunteers. Our main sources of funding are Clinical Commissioning Groups (CCGs) and Drug and Alcohol Action Teams (DAATs) with smaller amounts coming from a range of other sources. History of KCA

Growth of the Mental Health Directorate

Moving to recovery benchmarks

We excel in quality 74% of patients moving to recovery in Havering

Easy access and quality at high volume Some of the basic principles of the IAPT programme are to ‘Improve Access’ and to follow the Stepped Care model, whereby those with the lower level symptoms (the greatest proportion) receive very brief interventions. We are now also commissioned under a model of Any Qualified Provider whereby payments are per patient seen and for outcomes. The context of the above requires us to think very carefully about and to closely monitor all resources, the most important and costly of which is staff time. All staff have very clear thresholds for activity and outcome they need to meet and for some roles there is a system of pro-rated pay, including for trainee PWP roles – please take an information sheet as this is included on the sheet

95% of patients satisfied or very satisfied with their experience of the service More patient-centred care

'I liked every aspect of the treatment...it was nice being able to talk over the telephone, as I don't know how I would have coped going to an office.' Step 2 Client, Kent ‘In these short 6 weeks... I feel I have developed strength of mind, a happier and more authentic view of myself and most of all, clarity... I am confident that I’ll carry on positively and I am so grateful to you’ Step 2 Groupwork Client, Kent ‘Since our last session and the unbelievable thing you did with the EMDR treatment I cannot believe how different I feel, it’s truly amazing (I have) achieved what I wanted to achieve which was to feel like ME again! Step 3 Client, Surrey ‘I don’t know where I would be now without this therapy. But I’m fairly sure I would not be alive today. THANK YOU!’ Step 3 Client, Surrey More patient-centred care

Summary Information We are recruiting both PWP and HI roles. If you are not sure which role you are eligible for it is important that you look at person specifications and the IAPT website These roles are a fantastic opportunity to access high quality funded training. Many of our staff find the roles very rewarding but they are hard work. We all need to work at certain levels to ensure the funding comes into the service and during your training year you will need to also study in your own time. We are available at the end of the session for individual questions. Applications are due in 5 th Feb, please make sure you take away an information sheet and sign on the register.