Accessing Lake County Government Services via the Internet Presented by County of Lake Information Technology Department

Introduction Cheryl Johns County of Lake Information Technology Website Development HTML/ASP/SQL Hardware Support Software Support Network Support Phone Support

County Websites Main County Government Site Lake County Sheriff Waste Management Visitor Information Main County Government Site Lake County Sheriff Waste Management Visitor Information

Then and Now Then… Then… Content managed solely by IT departmentContent managed solely by IT department Static pagesStatic pages Departmental site structure with content isolated to one location on the siteDepartmental site structure with content isolated to one location on the site Now… Now… Departments manage their own contentDepartments manage their own content Dynamic/Interactive pagesDynamic/Interactive pages Site structure based on California Counties Information Architecture with content replicated throughout the siteSite structure based on California Counties Information Architecture with content replicated throughout the site

Information Architecture Channels and Categories Who (level 1) and What (level 2) Residents Home & Property ► Fences, Hedges & Walls ► Owner Occupied Rehab Jobs & Education ► Adult Literacy Program ► County Jobs Permits ► Construction Permit* ► Pool & Spa Permit ► Zoning Permit Business (level 1) With the County (level 2) ► Bids & RFP In Lake County (level 2) ► Demographics ► Fictitious Business Name** Permits & Licenses (level 2) ► Construction Permit* ► Fictitious Business Name** ► Food Facility Permit ► Vendor Permit Note that information marked * & ** can be found in both channels

Navigation Overview Channels & Categories Dropdown Menus ♦ Channel Menu Category - Other Resources & Related Agencies Homepage Popular Links ♦ Upcoming Events ♦ Online Services Featured Service ♦ News & Highlights ♦ *Search* Contact Information Contact Us Address & Phone: Department Directory –

Finding Services By Department Department Directory By Type Residents ♦ Visiting ♦ Business ♦ Government ♦ Emergencies By Name Service Index Other Services & Resources Community Resource Directory – Category pages list links to “Other Resources”

Available Online Services Administration Service Complaint Form Animal Care and Control Adoptable Animal Photos ♦ Adoption Applications *Search Shelter for Lost Pet* ♦ Lost & Found Bulletin Board

Online Services Continued Assessor-Recorder Assessor Forms Recorder Forms Recorder Index Search Auditor County Budget ♦ Special Districts Budget ♦ CAFR

Online Services Continued Board of Supervisors Agendas Minutes Code Enforcement Submit Code Violation Complaint Community Development County Code Zoning Ordinance

Online Services Continued Human Resources Job Opportunities Employment Application Information Technology & GIS Downloadable Maps – PDF Download Various GIS Data Sets via FTP Parcels ♦ Roads ♦ Zoning ♦ General Plan ♦ Soils ♦ More… URL for FTP site is not available on County web site. Access must be requested via to

Information Technology & GIS Continued Interactive Maps Basic Map Layers Parcels ♦ Roads ♦ Water ♦ Topo Maps ♦ Air Photos Zoning ♦ General Plan ♦ Soils ♦ Census *Parcel Lookup by APN* APN ♦ Address ♦ Owners Address ♦ Acres ♦ Zoning Natural Hazard Areas ♦ Assessment/Tax Fields Area Plan Maps Proposed zoning and general plan designations for upcoming area plans. upcoming area plans.

Online Services Continued Library Search Catalog ♦ Request Books* ♦ View Account These resources require a library card. Research Databases * Download Audiobooks Public Works Road Complaints Road Closures

Online Services Continued Registrar of Voters Election Results* Ballot Return Status Campaign Statement Lookup – Coming soon! Tax Collector Pay Taxes Online* Tax Reminder Subscription*

Online Services Continued Sheriff Booking Log ♦ Arrest Information ♦ Booking Photos *Inmate Search* ♦ Booking Details ♦ Housing Unit Visiting Hours Most Wanted ♦ Warrant Details Warrant Search by Name ♦ Warrant Details Submit Fugitive Tip Crime Statistics

Online Services Continued Visitor Information Center Calendar of Events Waste Management Hazmobile Collection Information ♦ Hazmobile Schedule Materials Index ♦ Disposal Options ♦ Locations Fee Charged ♦ Redemption Value Materials Exchange

Questions - Comments - Suggestions Contact Webmaster Submit Online: Website Survey: