1. City of Tampa Press Conference October 2, 2002 City of Tampa Press Conference October 2, 2002

2. TampaGov Milestones 1996City of Tampa creates website Predominately static content, limited information resources 1999Major Website Restructuring Over 40 contributing agencies and departments (800 web pages) Site hosts more than 1,400 pages and receives 113,000 hits a month. Website recognized for promoting quality content publishing 2000“Self-sustaining” Portal Introduced dynamic, interactive information resources, including: Business Tax Record Inquiries City-wide News & Notices Police Calls for Service Traffic Information Average monthly site visits increase to over 253,000

3. TampaGov Milestones 2001Launched TampaGov Over 20 on-line services available to citizens and businesses, including: Parking Ticket inquiries/payments (most popular service) Utility Bill inquiries/payments (top portal revenue collector) Construction Services Express Permitting CTTV Live Video Streaming One of the top 16 web sites in US (Center for Digital Government 2001) #1 web site in Florida, #19 in US (1,506 sites, 2001 Brown University Study) 2002TampaGov 2002 Best of the Web Launched TampaGov Marketing Campaign TampaGov site navigation & search enhancements (Find it Fast! facility) Real-time employment applications Dynamic custom mapping services Generated over $1 million dollars in revenue Over 4,200 pages and 800,000 average monthly hits (600% increase in visitors) #1 local government web site in US (Center for Digital Government) #1 web site in Florida, #10 in US (Brown University study)

4. 0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 1,000,000 Month Number of Requests July 2002July 2001July 2000July 1999 110,051 261,615 609,251 953,315 Monthly TampaGov Site Requests Monthly TampaGov Site Requests

5. A copy of this presentation is available on the Department of Planning and Management homepage at www.tampagov.net/dept_planning/