Copyright © 2010 Callbox. All rights reserved.. CALLBOX SALES AND MARKETING SOLUTIONS for medium-sized and large enterprises through DirectMarketing Sales.

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Presentation transcript:

Copyright © 2010 Callbox. All rights reserved.

CALLBOX SALES AND MARKETING SOLUTIONS for medium-sized and large enterprises through DirectMarketing Sales Force Management WebMarketingDatabaseServices

Copyright © 2010 Callbox. All rights reserved. AWARDS Top Outsourcer Awards (Contact Center World) Top Outsourcer of the Year 1 st in Percentage Growth of Sales Revenue 2 nd in Number of Business-to-Business Agents Top 50 Teleservices Agencies Ranking (Customer Interaction Solutions Magazine) 12 th in the US Market 10 th in the International Market Based on the number of billable teleservices minutes completed in the past year

Copyright © 2010 Callbox. All rights reserved. OUR SERVICES

Copyright © 2010 Callbox. All rights reserved. Our Services Appointment Setting / Lead Generation Event Telemarketing Telephone Survey CREATE sales opportunities WithTELEMARKETING CREATE sales opportunities WithTELEMARKETING CAPTURE more leads online With WEB MARKETING CAPTURE more leads online With WEB MARKETING Targeted Call Lists List Management (Data Validation, Data Cleansing, Database/Client Profiling) CONTACT decision makers With SALES LISTS CONTACT decision makers With SALES LISTS Web Design Search Engine Optimization (SEO) Social Media Marketing

Copyright © 2010 Callbox. All rights reserved. THE LEAD GENERATION CAMPAIGN

Copyright © 2010 Callbox. All rights reserved. The Lead Generation Campaign 8 Notice of Award of Contract Calling can begin within 2 weeks. 1 Kick-Off Meeting Within a Week of Award 2 Call Script Development Day after Kick-off 3 Product Training Day after Script Approval 4 Release of Database Within 3 Days of Kick-Off 5 Start of Calling Campaign Within 7 Days of Database Approval 6 Weekly Campaign Reporting PipelineCRM, Campaign Status 7 End-of-Month Campaign Summary Reporting Within 3 Days

Copyright © 2010 Callbox. All rights reserved. THE CALL CAMPAIGN FLOW

Copyright © 2010 Callbox. All rights reserved. The Call Campaign Flow Lead Identification / Appointment Setting Agent reviews Client's calendar prior to setting appointments. Lead Qualification Quality Analyst listens to call recording. Leads that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification. START of Call Campaign Send to Quality Analyst Agent tags success calls as “For Lead Qualification" in the PipelineCRM. Lead Registration Leads/appointments approved by the QA appear in the PipelineCRM and on the Client’s calendar. Delivery/Web Pick-up PipelineCRM sends notification to the Client. Client follows link to view qualified leads and appointments scheduled.

Copyright © 2010 Callbox. All rights reserved. WEB MARKETING SERVICES

Copyright © 2010 Callbox. All rights reserved. Website Design and Search Engine Optimization  Website Analysis  Keyword Research  Content Writing  On-Page Optimization  Offsite Optimization  Social Media Marketing

Copyright © 2010 Callbox. All rights reserved. OUR GLOBAL DATA WAREHOUSE

Copyright © 2010 Callbox. All rights reserved. The Callbox Data Warehouse Profiled by Country Over 20 Million Records

Copyright © 2010 Callbox. All rights reserved. The Callbox Data Warehouse Profiled by SIC Category AGRICULTURE, FORESTRY AND FISHING MINING CONSTRUCTION MANUFACTURING TRANSPORTATION, COMMUNICATIONS, ELECTRIC, GAS AND SANITARY SERVICES WHOLESALE TRADE RETAIL TRADE FINANCE, INSURANCE, AND REAL ESTATE SERVICES PUBLIC ADMINISTRATION NOT ELSEWHERE CLASSIFIED 3.39% 3.15% 7.93% 6.07% 6.31% 9.14% 18.95% 11.43% 28.34% 3.27% 2.01% Over 20 Million Records

Copyright © 2010 Callbox. All rights reserved. The Callbox Data Warehouse Profiled by Annual Sales Range Over 20 Million Records

Copyright © 2010 Callbox. All rights reserved. LIST MANAGEMENT SERVICES

Copyright © 2010 Callbox. All rights reserved. List Management Services Database Validation/Verification Data Cleansing/Scrubbing Database/Customer Profiling Targeted Call List Creation

Copyright © 2010 Callbox. All rights reserved. PipelineCRM ©

Copyright © 2010 Callbox. All rights reserved. Real time reporting Private log-ins for each sales professional Event calendar Searchable contact history Managers can drill down to view any sales professional dashboard and regional real time campaign results Flexible results for both sales force and managers Alarms No "vendor lock." Export your data at any time for local integration

Copyright © 2010 Callbox. All rights reserved. INDUSTRIES WE SERVE

Copyright © 2010 Callbox. All rights reserved. Industries We Serve Software ProductsIT Products and ServicesAdvertising ServicesFinancial ServicesMerchant ServicesEducation and TrainingHealthcareCommercial Cleaning Other Industries Logistics, Real Estate, Travel, etc.

Copyright © 2010 Callbox. All rights reserved. MAJOR CLIENTS

Copyright © 2010 Callbox. All rights reserved. Major Clients Over 6,000 companies served around the world

Copyright © 2010 Callbox. All rights reserved. WHAT YOU GET PER SEAT

Copyright © 2010 Callbox. All rights reserved.  Campaign Specialist  Primary Agent  On-Call Back-up Agent  Quality Assurance Analyst  Research Analyst  8 hours a day, 5 days a week, 22 business days  Minimum Daily Call Volume: 200 Calls (4,400 calls per month)  Script Development  Database of company records, based on your specifications for: - location - target industries - company size  Access to PipelineCRM WHAT YOU GET PER SEAT

Copyright © 2010 Callbox. All rights reserved. Contact Us USA UK Australia New Zealand Singapore Malaysia Hong Kong