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Copyright © 2010 Callbox. All rights reserved.. CALLBOX SALES AND MARKETING SOLUTIONS for medium-sized and large enterprises through TeleMarketing Lead.

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Presentation on theme: "Copyright © 2010 Callbox. All rights reserved.. CALLBOX SALES AND MARKETING SOLUTIONS for medium-sized and large enterprises through TeleMarketing Lead."— Presentation transcript:

1 Copyright © 2010 Callbox. All rights reserved.

2 CALLBOX SALES AND MARKETING SOLUTIONS for medium-sized and large enterprises through TeleMarketing Lead Management OnlineMarketingDataServices

3 Copyright © 2010 Callbox. All rights reserved. INDUSTRIES WE SERVE

4 Copyright © 2010 Callbox. All rights reserved. Industries We Serve Software Products IT Products and Services Advertising Services Financial Services Merchant Services Education and Training Healthcare Commercial Cleaning Other Industries Logistics, Real Estate, Travel, etc.

5 Copyright © 2010 Callbox. All rights reserved. MAJOR CLIENTS

6 Copyright © 2010 Callbox. All rights reserved. Over 6,000 companies served around the world Major Clients

7 Copyright © 2010 Callbox. All rights reserved. AWARDS Top Outsourcer Awards (Contact Center World) Top Outsourcer of the Year 1 st in Percentage Growth of Sales Revenue 2 nd in Number of Business-to-Business Agents Top 50 Teleservices Agencies Ranking (Customer Interaction Solutions Magazine) 12 th in the US Market 10 th in the International Market Based on the number of billable teleservices minutes completed in the past year

8 Copyright © 2010 Callbox. All rights reserved. RECOGNITION 2010 Leading Providers of Outsourced Sales and Marketing Services (The Black Book of Outsourcing) Listed as a Top SMO Service Provider based on Customer Satisfaction Ratings Recognized for Excellence Across Nine Performance Criteria

9 Copyright © 2010 Callbox. All rights reserved. OUR SERVICES

10 Copyright © 2010 Callbox. All rights reserved. Web Design Search Engine Optimization (SEO) Social Media Marketing Appointment Setting / Lead Generation Event Telemarketing Telephone Survey CREATE sales opportunities WithTELEMARKETING CREATE sales opportunities WithTELEMARKETING Our Services CAPTURE more leads online With ONLINE MARKETING CAPTURE more leads online With ONLINE MARKETING Targeted Call Lists List Management (Data Validation, Data Cleansing, Database/Client Profiling) CONTACT decision makers With DATA SERVICES CONTACT decision makers With DATA SERVICES

11 Copyright © 2010 Callbox. All rights reserved. TELEMARKETING

12 Copyright © 2010 Callbox. All rights reserved. The Callbox Process 8 Notice of Award of Contract Calling can begin within 2 weeks. 1 Kick-Off Meeting Within a Week of Award 2 Call Script Development Day after Kick-off 3 Product Training / Simulation Calls Day after Script Approval 4 Release of Database Within 3 Days of Kick-Off 5 Start of Calling Campaign Within 7 Days of Database Approval 6 Weekly Campaign Reporting PipelineCRM, Campaign Status 7 End-of-Month Campaign Summary Reporting Within 3 Days

13 Copyright © 2010 Callbox. All rights reserved. Lead Qualification Process Identification of a Successful Call Agent reviews Client's calendar prior to setting appointments. (for appointment setting only) Lead Qualification Quality Analyst listens to call recording. Successful Calls that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification. START of Call Campaign Send to Quality Analyst Agent tags success calls as “For Lead Qualification" in the PipelineCRM. Lead Registration Successful Call approved by the QA appear in the PipelineCRM and on the Client’s calendar. Email Delivery/Web Pick-up PipelineCRM sends notification email to the Client. Client follows email link to view successful calls generated.

14 Copyright © 2010 Callbox. All rights reserved.  Campaign Specialist  Research and Data Analyst  Primary Agent  On-Call Back-up Agent  Quality Analyst  8 hours a day, 5 days a week, 22 business days  Minimum Daily Call Volume: 150 Calls (3,300 calls per month)  Script Development  Database of company records, based on your specifications for: - location - target industries - company size  Access to PipelineCRM WHAT YOU GET PER SEAT

15 Copyright © 2010 Callbox. All rights reserved. ONLINE MARKETING

16 Copyright © 2010 Callbox. All rights reserved. Website Design and Search Engine Optimization  Website Analysis  Keyword Research  Content Writing  On-Page Optimization  Offsite Optimization  Social Media Marketing

17 Copyright © 2010 Callbox. All rights reserved. DATA SERVICES

18 Copyright © 2010 Callbox. All rights reserved. Data Services Database Validation/Verification Data Cleansing/Scrubbing Database/Customer Profiling Targeted Call List Creation

19 Copyright © 2010 Callbox. All rights reserved. OUR APAC DATA WAREHOUSE

20 Copyright © 2010 Callbox. All rights reserved. The Callbox Data Warehouse Profiled by Country – APAC Region Over 1.5 Million Records

21 Copyright © 2010 Callbox. All rights reserved. LEAD Management: PipelineCRM ©

22 Copyright © 2010 Callbox. All rights reserved. Real time reporting Private log-ins for each sales professional Event calendar Searchable contact history Managers can drill down to view any sales professional dashboard and regional real time campaign results Flexible results for both sales force and managers Alarms No "vendor lock." Export your data at any time

23 Copyright © 2010 Callbox. All rights reserved. Contact Us USA+1 888.810.7464 UK+44 203.002.5986 Australia+61 2.9037.2248 New Zealand+64 9.9143122 Singapore+65 6248.5023 Malaysia+60 3.4264.6400 Hong Kong+852 3.6786708 info@callboxinc.com sales@callboxinc.com www.CallboxInc.com


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