NetServices We deliver quality managed services over our MPLS network and enable innovative delivery to the SMB & Mid-Market sectors capability - experience - innovation

Managed Services Framework Agility Willingness to respond rapidly to customer requirements Quality Cisco certified managed network and quality process Value Annuities, margin creation and customer protection

Why Cisco Powered Managed Services? Cisco Powered signifies that NetServices: Built a network using Cisco technologies end-to-end Uses Cisco solutions in delivering the managed service Meets high standards of operational excellence We deliver a premium end-user experience: Passed audits for quality and reliability Provide relevant SLA’s and reporting for service Enterprise class service experience for the SMB & Mid Market

Define our managed services? Managed services Are provisioned, managed and delivered over our own UK core network Enable SMB’s & Mid-Market resellers to deploy best-in-class business applications May be hosted in our own Data Centre Deliver defined and measurable network and application management tasks Are charged according to terms of a service-level agreement (SLA) Are charged directly or indirectly

Quality Assurance

What can Managed Services do for me? Competitive advantage gained through cost reduction and customer protection Create annuity revenues therefore less dependant on sales Increase margins via MSCP discount structure No up-front capital expenditures (Cisco 0% Finance) Protection as we have no customer CPE fulfilment capability Anti-compete contract available

What can Managed Services do for me? Competitive advantage gained through added capability and scalability Access to accredited/dedicated/professional staff Reduce ongoing requirements to update skills and accreditations MSCP ensures technology upgrades as they become available Carrier class infrastructure and internet access Global reach with certainty of service standards

What's in it for your clients? No capital expenditure and reduced total-cost-of-ownership (TCO) NetServices are mandated to continually update skills and capability, enabling off-site services and rapid disaster recovery (DR) Future-proofed in elimination of technology risk due to NetServices responsible delivering technology as it becomes fit for purpose. Drive productivity and empower their business applications by running on best in class technology Predictable monthly cost High availability service offering (up to 99.99%)

alltogether Networks Ethernet Leased Lines internet Mobile MPLS Network QoSSLA IPStream Consultancy Professional Services Pre-Sales Project Office Service Desk capability - experience - innovation Anywhere Networks Security Hosting SaaS Virtualisation UC Anywhere service

Current Managed Services Suite Networks Cisco Powered MPLS VPN Cisco Powered Managed Internet Cisco Powered TelePresence Security Cisco Powered Managed Security Hosting - Cisco legacy status Skilled hands & Remote hands Monitoring/alerting – HP OpenView DR/BCP & SAN Unified Communications partners Video - Room – Desktop – Mobile – Bridging Voice - PBX – Hosting – SIP Trunking – Teleconference bridge Virtualisation partners Server & desktop SaaS partners Microsoft - Exchange - SharePoint – Dynamics

Summary Network is our core offering Increased Cisco hardware margins available We are not CPE focused Annuity revenues achieved Reduced operational and/or network cost Cisco (0%) Finance Agility – Quality - Value

Closing Summary Meet to detail and frame partnership Create Joint Go-To-Market Start joint Selling Agility – Quality - Value