Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992) Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992) - Five Types of Followers Characteristics of Effective Followership

Followership (Kelley’s Model of Follower Behavior ) Independent, Critical Thinking Passive Active SHEEP Passive follower Dependent, Uncritical Thinking 4 3 4

Sheep Passive/Dependent,Uncritical Thinking Lack Initiative Do Not Play An Active Role Simply Comply With Any Order Given

Independent, Critical Thinking Followership Independent, Critical Thinking Passive Active YES PEOPLE Conformist follower Sheep Dependent, Uncritical Thinking 4 3 4

Yes People Active/Dependent, Uncritical Thinking Readily Carry Out Orders Uncritically Dangerous If Orders Contradict Standards Example: Person who always says what he thinks leaders want to hear

Independent, Critical Thinking Followership Independent, Critical Thinking SURVIVORS Passive Active Sheep Yes People Dependent, Uncritical Thinking 4 3 4

Survivors Right In The Middle Rarely Committed To Work/Group Goals Don’t Make Waves/Do Just Enough To Get By Mediocre Performers Clogging The Arteries Of An Organization Example: “ROAD”                                                                                    

Independent, Critical Thinking Followership Independent, Critical Thinking ALIENATED FOLLOWERS Passive Survivors Active Sheep Yes People Dependent, Uncritical Thinking 4 4 3

Alienated Followers Passive/Independent, Critical Thinking Festering Wounds In An Organization Criticize At Will But Never Offer Constructive Support                                         

Independent, Critical Thinking Followership Independent, Critical Thinking EFFECTIVE FOLLOWERS Alienated Followers Passive Survivors Active Sheep Yes People Dependent, Uncritical Thinking 4 3 4

Effective Followers Active/Independent,Critical Thinking Problem Solvers Can Work With Others Reflect On Organizational Goals Not Hesitant To Bring Concerns To Leader

Characteristics of Effective Followership                                                                                       Characteristics of Effective Followership 10 9 10

Exemplify Core Values Integrity First Service Before Self Excellence In All We Do

Decision Making Sound thought processes Achievement through teamwork

Communication Skills Listening ability Reading comprehension Tactful feedback

Commitment - Displays loyalty - Fully supportive of the mission and leadership - Willing to go the “extra mile”

Problem Solving Wants to be challenged Desires responsibility 11 10 11

Organizational Understanding                                  - Can see the big picture - Understands importance of their job

Flexibility Can adapt and overcome Remains calm during new challenges                                    Can adapt and overcome Remains calm during new challenges 11 10 11

Competence Never stops learning Actions speak louder than words Not afraid to share information

Courage Stands up for what’s right Knows when to speak Knows when to be quiet

Enthusiasm Passion and Excitement Positive Attitude

Followership Summary - Two-Dimensional Model of Follower Behavior                                               - Two-Dimensional Model of Follower Behavior -- Five Types of Followers - Characteristics of Effective Followership

Followership "Leadership is all about people. It is not about organizations. It is not about plans. It is not about strategies. It is all about people--motivating people to get the job done. You have to be people-centered."                 --General Colin Powell