TRAINING DECK Month, XX, 2007

Changing the Equation Provides increased margins Reduces implementation costs Provides the ability to sell follow-on services Enhances customer satisfaction and retention Windows Partner Solutions changes the value proposition for Volume Licensing: For Partners

Windows Partner Solutions changes the value proposition for Volume Licensing: For Customers Changing the Equation Reduces desktop management overhead Improves security Increases productivity Lowers TCO

Current Market Dynamics + Perception Windows Vista uptake with partners and customers lagging Windows Volume Licensing penetration in the midmarket very low Resellers margins under attack from competitors and the increasing complexity of customers needs Customers are looking for ways to reduce TCO of their PC infrastructure

Mid-sized business Enterprise Large enterprise Partners unlock the $5B potential of SMB! Percent penetration by customer size Potential Of Windows Partner Solutions

Need to differentiate from competitors Customer complexity driving cost Need new growth strategies Difficult to convince customers of the value of Windows Volume Licensing Partners Face Key Challenges

End Users More Secure Improve security and legislative compliance Easier Find information and collaborate with colleagues Lower Cost Reduce complexity and give back time to the IT generalist Better Productivity Reduce PC downtime and empower your workforce IT Pros Customer Challenges

Windows Volume Licensing TM MS Financing also available for hardware, software and services! Windows Partner Solutions Provides Value for Partners and Customers

Outsourced desktop management Optimized Desktop Essentials + Windows Vista Certified Software Partner services Managed Optimized Desktop Other Microsoft services including: Helpdesk support OS & systems management Security management Capacity planning Data application migration Major PC purchase Optimized Desktop Essentials + Windows Partner Solutions

Includes all the features of Windows Vista Business, plus additional functionality to maximize your customers desktop investments Exclusively available for SA customers ApplicationCompatibility Subsystem for Unix- Based Applications (SUA) Licensing rights to 4 Virtual OSs WorldwideDeployment Multi-lingual User Interface Packs (MUI) DataProtection Enhanced Data Protection with Windows® BitLocker Drive Encryption

SoftwareAssurance Software Assurance Maximize Value and Empower Your Customers to Succeed New Version Rights Spread Payments Windows Vista EnterpriseTrainingeLearning Home Use Program Employee Purchase Program Enterprise Source License Program Desktop Deployment Planning Services Information Work Solution Services Windows Pre-Installation Environment Extended Hotfix Support Windows Fundamentals for Legacy PCs 24x7 Business Critical Support for Problem Resolution TechNet Plus Cold Backups for Disaster Recovery Corporate Error Reporting

Microsoft Desktop Optimization Pack Accelerate deployment, increase manageability, lower TCO SoftGrid Application Virtualization for Terminal Services is sold separately from MDOP Dynamically streaming software as a centrally managed service Microsoft SoftGrid Application Virtualization* Translating software inventory into business intelligence Powerful tools to accelerate desktop repairs Microsoft Diagnostic and Recovery Toolset Enhancing group policy through change management Proactively manage application and operating system failures System Center Desktop Error Monitoring Microsoft Asset Inventory Service Microsoft Advanced Group Policy Management

New branch location Designed to meet mid-sized business needs Delivers value worth $130 per PC each year to customers! Worth 20% in incremental margins for partners – thats $26 per PC annually Optimized Desktop Essentials

Reduce implementation costs by maintaining a single system image and customizing it with different applications Increase sales of follow-on services, such as application virtualization preparation Earn more margin by selling additional products, including Windows Vista Enterprise ad MDOP Increase customer satisfaction and retention through improved productivity, reliability and security Optimized Desktop Essentials Partner Opportunities

Value of features Benefit to you $ per PC == Reduced deployment costs Standardize images and keep fewer on hand (SoftGrid Application Virtualization) $2 Increased sale of new services Sell sequencing and deployment services each time a user installs a new application (SoftGrid Application Virtualization) $15 == Increased sale of additional products New features will drive increased customer adoption (Software Assurance and MDOP) $9 == $26 per PC! Optimized Desktop Essentials Meets Your Challenges

Target Audience for Optimized Desktop Essentials Medium-sized businesses ( PC) Customers in industries where security or workforce productivity is critical (e.g., healthcare, retail, professional services) Customers that are adding 10 or more PCs Customers who employ IT generalists rather than PC specialists to maintain their system

Managed Optimized Desktop Law firm Offices Designed for managed service providers and their customers Delivers value worth $70 per PC each year to customers! 15% margin improvement for our partners– thats $130 a PC each year in cost savings

Managed Optimized Desktop Partner Opportunities Reduce image maintenance costs by deploying a single system image and customizing it with different applications Centralize application management and support with MDOP tools that allow for deployment, updates and support from one location Eliminate app-to-app conflicts with virtualized applications Prevent, diagnose and repair crashes more easily with MDOP tools Increase customer satisfaction and retention through improved productivity, reliability and security

== Reduce deployment costs Standardize images and keep fewer on hand (SoftGrid Application Virtualization) $45 Reduce support costs Centralize application support and eliminate app. to app. Conflicts (SoftGrid Application Virtualization) $60 == Speed support resolution Monitor errors to prevent potential crashes from ever occurring (DEM and DART) $25 == $130 per PC! $ per PC Managed Optimized Desktop Meets Your Challenges Benefit to you Value of features

Target Audience for Managed Optimized Desktop Medium-sized businesses ( PCs) Customers in industries where security or workforce productivity is critical (e.g., healthcare, retail, professional services) Customers using standard office productivity tools and a few business-specific applications

Customer complexity driving cost Need new growth strategies Difficult to convince customers of the value of Windows Volume Licensing Windows Partner Solutions Helps Meet Your Challenges Need to differentiate from competitors Desktop is a services upsell opportunity New and differentiated technology Major customer problems solved Technology to reduce complexity and costs

Customer sales presentations Training for your salespeople and technical staff Business Value Assessment Tool - Calculates the actual dollar value of these solutions for your customers Hardware Assessment Tool - Identifies whether computers on your network are ready to run Windows Vista Enterprise How we are supporting you