1. WELCOME

2. Kay Warren Marketing Manager WWLP Microsoft Corporation kwarren@microsoft.com

4. Q: What does Microsoft sell? A: The rights to use software

5. Full Packaged Product Purchased from retailers Typically 1 box = 1 license OEM Preinstalled on a new computer The software “lives and dies” on that machine Volume Licensing Purchased from resellers A variety of different types to suit all kinds of organizations Microsoft Open License Microsoft Enterprise Agreement Microsoft Open Value Microsoft Select Plus

6. 70’s mid 90’s2000- ‘Ad Hoc’ Open License Open Value Select Select Plus ‘Standardized’ Open Value Subscription Open Value Companywide Enterprise Agreement Enterprise Subscription Agreement

8. * Open Charity offered in certain countries only ** Open Value Government not in all countries

10. Providing technology, services and support to manage the software lifecycle Technology New Version Rights Windows 7 Enterprise Home Use Program Support 24x7 Business Critical Support for Problem Resolution eLearning Training – Extended Vouchers for Enterprise Customers Services Desktop Deployment Planning Services Information Work Solution Services

14. Any 5 licenses to begin agreement Software Assurance optional 2 year agreement Upfront payment

15. 5 Licenses to qualify Perpetual licenses Software Assurance included 3 Year Agreement Upfront or spread annual payments

16. 5 PCs to qualify Perpetual licenses Software Assurance included Desktop standardization required Upfront or spread annual payments

17. 5 Licenses to qualify Non-perpetual licenses Software Assurance included True Up and True Down Spread annual payments

18. 250+ desktops Perpetual licenses Software Assurance optional Evergreen agreement Based on minimum orders, no forecasting

19. 250+ desktops Perpetual licenses Software Assurance optional 3 year agreement Based on forecasts Monthly payments

20. 250 PCs to qualify Perpetual or Non Perpetual licenses Software Assurance included 3 year agreement Desktop standardization required Annual ordering Annual payments

21. 5 Licenses to qualify Non-perpetual licenses For Service Providers hosting Microsoft Software 3 Year Agreement Monthly payments