Big Business Performance on a Small Business Budget Woody Walton Microsoft Corporation

| Copyright© 2011 Microsoft Corporation Agenda Why Online Services? Office 365 Overview Purchasing and Pricing Demonstration Resources Q&A

| Copyright© 2011 Microsoft Corporation

The Future of Productivity

| Copyright© 2011 Microsoft Corporation Microsoft Office 365 BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.

| Copyright© 2011 Microsoft Corporation Office 365 Includes… Store your important documents, and share expertise using personal My Sites Share documents, task lists, and schedules to keep business units in sync using team sites Work effortlessly with partners and customers by creating sites to share information securely 10GB per tenant MB per user 25GB Mailbox Outlook and Outlook Web App Premium antivirus/anti-spam (Forefront) Shared calendars, contacts, and tasks Mobile for most mobile devices including BlackBerry, iPhone, Nokia, Windows Phone archiving and compliance capabilities Instant messaging and presence PC-to-PC audio and video calling Click-to-communicate from Outlook, SharePoint, and other Office Applications Online meetings with PC-audio, video conferencing and screen sharing Single click meeting creation and join from Outlook Calendar integration with Outlook and Exchange Flexible service offering with pay-as-you-go, per-user licensing The complete Office experience with services integration in Office 365 Simplified user set-up to preconfigure services Always the latest version of the Office apps, including Office Web Apps Familiar Office user experience to access services Single user interface to purchase, administer and user with role-based access control | Single sign-on with on-premises Active Directory | 99.9% financially backed SLA | 24x7 IT Pro Support | Built in geo-redundancy in regional datacenters CONTROL AND EFFICIENCY

| Copyright© 2011 Microsoft Corporation BEST PRODUCTIVITY EXPERIENCE Work together, smarter Microsoft Office 365 Value ACCESS ANYWHERE* Solve problems from more places WORKS WITH WHAT YOU KNOW Familiar tools ROBUST SECURITY AND RELIABILITY 99.9% uptime. Guaranteed. IT CONTROL AND EFFICIENCY Keeps you in control BEST PRODUCTIVITY EXPERIENCE Online meeting presentation with pc-to-pc audio and video Desktop and Application sharing and virtual whiteboard Recording Capability Instant messaging Co-Authoring in Word Presence Status update Activities My Sites in SharePoint Easily connect with others across organizations with calendar sharing and publishing in Outlook Familiar Office Experience Create sites to share documents with colleagues and partners with SharePoint Cross-browser support Simultaneously edit documents with your colleagues Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing Manage and share important documents and personal insights with colleagues using My sites Share your calendar with colleagues, partners, and customers Share documents, task lists, and schedules to keep workgroups in synch with Teamsites Simultaneously edit documents with your colleagues Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing Manage and share important documents and personal insights with colleagues using My sites Share your calendar with colleagues, partners, and customers Share documents, task lists, and schedules to keep workgroups in synch with Teamsites Simultaneously edit documents with your colleagues Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing Manage and share important documents and personal insights with colleagues using My sites Share your calendar with colleagues, partners, and customers Share documents, task lists, and schedules to keep workgroups in synch with Teamsites Simultaneously edit documents with your colleagues Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing Manage and share important documents and personal insights with colleagues using My sites Share your calendar with colleagues, partners, and customers Share documents, task lists, and schedules to keep workgroups in synch with Teamsites Simultaneously edit documents with your colleagues Conduct online meetings with colleagues, partners, and customers, including audio, video and screen sharing Manage and share important documents and personal insights with colleagues using My sites Share your calendar with colleagues, partners, and customers Share documents, task lists, and schedules to keep workgroups in synch with Teamsites

| Copyright© 2011 Microsoft Corporation BEST PRODUCTIVITY EXPERIENCE Work together, smarter Microsoft Office 365 Value ACCESS ANYWHERE* Solve problems from more places WORKS WITH WHAT YOU KNOW Familiar tools ROBUST SECURITY AND RELIABILITY 99.9% uptime. Guaranteed. IT CONTROL AND EFFICIENCY Keeps you in control Rich client access online or offline via Office desktop applications on PCs and Macs View and edit documents with Office Web Apps across a broad range of browsers (Internet Explorer, Firefox, Safari) Access your inbox from a broad range of browsers with Outlook Web App Access mail, contacts, calendar, and SharePoint sites from hundreds of devices including Windows Phones, Nokia, Android, iPhone and BlackBerry Single inbox to manage and voic with unified messaging Connect securely** over Internet with HTTPS without the need for VPN ACCESS ANYWHERE Web applications with cross-browser support Outlook Web App Seamless mobile access across many devices Access to PowerPoint Access to SharePoint Office Hub in Windows Phone 7

| Copyright© 2011 Microsoft Corporation BEST PRODUCTIVITY EXPERIENCE Work together, smarter Microsoft Office 365 Value ACCESS ANYWHERE* Solve problems from more places WORKS WITH WHAT YOU KNOW Familiar tools ROBUST SECURITY AND RELIABILITY 99.9% uptime. Guaranteed. IT CONTROL AND EFFICIENCY Keeps you in control Just works. Minimal user training required to get productive right away Hybrid deployment scenarios allow on-premises and online users to work together seamlessly Multiple plans provide a cost effective way to provide familiar business productivity capabilities to everyone in your business Stay up to date with the latest productivity experience through a subscription service WORKS WITH WHAT YOU KNOW Outlook Web App Outlook

| Copyright© 2011 Microsoft Corporation BEST PRODUCTIVITY EXPERIENCE Work together, smarter Microsoft Office 365 Value ACCESS ANYWHERE* Solve problems from more places WORKS WITH WHAT YOU KNOW Familiar tools ROBUST SECURITY AND RELIABILITY 99.9% uptime. Guaranteed. IT CONTROL AND EFFICIENCY Keeps you in control Premium anti-spam and antivirus protection provided by multiple virus scanning engines Data is replicated in geo-redundant datacenters to protect against datacenter wide failures Risk mitigation multi-dimensional approach to help safeguard services and privacy of data Compliant with ISO 27001, SAS 70 Type I, FERPA, HIPPA, FISMA, EU Safe Harbor Seal Backed by a 99.9% financially backed Service Level Agreement ENTERPRISE SECURITY AND RELIABILITY 99.9% financially backed SLAGeo redundant datacenters

| Copyright© 2011 Microsoft Corporation BEST PRODUCTIVITY EXPERIENCE Work together, smarter Microsoft Office 365 Value ACCESS ANYWHERE* Solve problems from more places WORKS WITH WHAT YOU KNOW Familiar tools ROBUST SECURITY AND RELIABILITY 99.9% uptime. Guaranteed. IT CONTROL AND EFFICIENCY Keeps you in control Service health portal Simplified Management 24/7 IT professional phone support or via electronic ticketing Service health portal and RSS feeds to provide up to date service availability information Simplified management with a single administration center with role based access Remote PowerShell to allow scripting of routine tasks and access to raw data for reports IT friendly service update policies that put you in control IT CONTROL AND EFFICIENCY Service health portalSimplified Management MICROSOFT ® OFFICE 365 DELIVERS THE POWER OF CLOUD PRODUCTIVITY TO BUSINESSES OF ALL SIZES, HELPING TO SAVE TIME, MONEY AND FREE UP VALUED RESOURCES

| Copyright© 2011 Microsoft Corporation Customers Are Embracing Cloud Productivity

| Copyright© 2011 Microsoft Corporation Productivity Offers for All Customer Segments

| Copyright© 2011 Microsoft Corporation Office 365 for Small Businesses and Professionals Includes… Exchange , Calendar, Contacts & Personal Archive 25 GB Mailbox ActiveSync Mobile Support SharePoint Team Sites 1 Office Web Apps Simple Public Website 2 Online Access databases Lync Rich Client Online meetings 3 Desktop Sharing Multiparty IM & PC-to-PC Calling Self-Help and Community Support KEY CAPABILITIES 1 One site collection, authenticated external user access enabled for up to 50 unique users/month. 2 Includes ready-to-use templates, option to add custom domain. 3 Online meetings limited to 50 participants users (max of 50 allowed) No IT needed Easy to try out Simple and easy to use Works with Microsoft Office Financially-backed 99.9% uptime guarantee Self-Help and Community Support

| Copyright© 2011 Microsoft Corporation When Is Office 365 for Small Businesses Not Enough? There are several scenarios where Office 365 for enterprises better meets the needs of small organizations Need Active Directory Sync Ability to sync/manage user groups Need Archiving archiving for legal compliance 2 Need BES Blackberry Enterprise Server 3 Growing to >50 users More than 50 PC org today or tomorrow 4 24x7 Phone support Higher touch vs. community support 5

| Copyright© 2011 Microsoft Corporation User Segment Offers: Plan K Family 500 MB mailbox No SharePoint storage allocation Outlook Web Access (full OWA, not Lite) POP Support Messaging, calendar, contacts Anti-Virus / Anti-Spam Site search capabilities Office Web Apps Office 365 for Enterprises User Segments: Right features for the right users Rich feature offering that meets a users full messaging and collaboration needs Low cost offering to users that do not have messaging and collaboration capabilities today User Segment Offers: Plan E Family 25GB mailbox 500MB SharePoint storage Full Client Connectivity (MAPI/IMAP) Mobility Lync (real time communications) Advanced Exchange & SharePoint capabilities Office Professional Plus On-premises access rights Key Differentiators

| Copyright© 2011 Microsoft Corporation For Information Workers – Plan E Family

| Copyright© 2011 Microsoft Corporation For Kiosk Workers – Plan K Family Profile of a typical Kiosk Worker: Spends 5-10% or less of their time on a PC Shares a terminal with other kiosk workers Hasnt had access to a corporate mailbox in the past Examples: manufacturing line worker, retail clerk, mail couriers Plan K Suites built to address different Kiosk worker needs: Office 365 K1: high volume offer for this segment Addresses most kiosk worker scenarios, where customers want to provide light and access to a company portal Provides capability to view Office documents Office 365 K2: Addresses kiosk workers that require information access & simple data input Includes Office Web Apps editing capabilities for an additional cost

| Copyright© 2011 Microsoft Corporation The complete Office experience with services integration in Office 365 Always the latest version of the Office apps, including Office Web Apps Familiar Office user experience to access services Flexible service offering with pay-as-you-go, per-user licensing Simplified end user set-up to use online services Excel OneNote PowerPoint Word Publisher Word Excel PowerPoint OneNote Outlook Access InfoPath Lync SharePoint Workspace Office Professional Plus

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| Copyright© 2011 Microsoft Corporation SoftwareSupported Versions Office clients Microsoft Office ® 2010 or Office 2007 SP2 Office 2008 for Mac & Entourage 2008 Web Services Edition Office 2011 for Mac and Outlook 2011 for Mac Microsoft Lync 2010 Communicator for Mac Operating systems Windows 7 Windows Vista SP2 Windows XP SP3 with RPC over HTTP patch Windows XP Home Edition, Windows XP Media Center Edition MAC OS X 10.4 (Tiger), 10.5 (Leopard), 10.6 (Snow Leopard) System software Microsoft.NET Framework 3.0 (for Windows XP) Java client (for Macintosh OS X)* Client applications Microsoft Online Services Connector Browser software Microsoft Internet Explorer 7 Mozilla Firefox 3.x, Apple Safari 3.x Office 365 Requirements

| Copyright© 2011 Microsoft Corporation

Resources Office365 Landing Page – Sign up! Office 365 Service Descriptions 490a-bca3-8835c9a4a2ea Office 365 FAQ

THANK YOU!

| Copyright© 2011 Microsoft Corporation © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

| Copyright© 2011 Microsoft Corporation Updates client PCs with Windows and/or Office products to work with Office 365 Services Leverages WSUS/Windows Update to detect, download & install updates Only installs updates that are required to connect to and use services Configure clients for subscribed services* Ensure Office 365 minimum requirements Windows: XP SP3 with Internet Explorer® 7, Microsoft Vista® SP2, Windows Server® 2008 R2, Windows 7 RTM Office versions: Office 2007 SP2, Office 2010 RTM Run on-demand by end users with minimal system footprint – Local Admin permissions to install Supports IT Admin Deployment (elevated privileges) NOTE: For the Beta – the connector only installs the software updates. It does not do any configuration. GA – the Office 365 Desktop Setup will configure Microsoft Outlook ®, Microsoft Lync 2010 and Microsoft Internet Explorer ® to work with Office 365 services Office 365 Desktop Setup Tool

| Copyright© 2011 Microsoft Corporation Office 365 PortalNetwork Share Pros Easiest for companies with little or no IT help No internal organization resources are required Full user self-service approach Office 365 provided functionality – additional steps required by IT administrator Limited IT skill required Limited infrastructure required Network share and network access are the only infrastructure requirements. Single download - more efficient for slow connections Supports customized installs Some deployment controls Allows 32/64 bit control Cons Each download is 650MB Does not allow any managed customization Users make select of 32/64 bit options No IT Administrator control Difficult to track deployment Requires IT Admin activity Requires some internal infrastructure May impact local network performance Suggested Scenario Isolated and mobile users who dont have ready access to an internal share location or organizations that do not have share location or technical resources to support a centralized distribution Customers who have limited bandwidth connectivity to internet resources or want to have added controls of the deployment and have an IT Administrator to manage the setup process Office Pro Plus Deployment Options

| Copyright© 2011 Microsoft Corporation Role Based Access