Office 365 for education Customer Deck

Office 365 for education Customer Deck
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Cloud Services in Education
ENTERPRISE CLASS SECURITY, RELIABILITY, AND PRIVACY MEET STUDENT AND EDUCATOR NEEDS LEARNING FROM ANYWHERE LOWER COSTS “We can close the technology gap between rich and poor districts and level the playing field for students regardless of where they live. Because they are ‘in the cloud,’ Kentucky schools will always stay up-to- date with the latest innovations.” Dr. Terry Holliday, Kentucky Commissioner of Education Some of our colleges didn’t even offer services. Now they have a suite of sophisticated collaboration services that will go a long way to support our mandate for preparing students for the working world.” Bill Gray, CIO Technical College System of Georgia “Budgets are getting smaller,. Requirements are getting larger. Data is getting even larger still.” Microsoft “helps us meet those demands without having to purchase and manage the infrastructure that we would need if we created our own solution.” Chris Spice, Assistant Director of Information Services, University of Ulster Microsoft “offers the administrative control and privacy that we needed for our student service, helping us conform to the Children’s Internet Protection Act.” Fred Baker, Technology Director Coos Bay School District, California This slide talks about the trends driving changes in education and what we are hearing from our customers. Use this slide to set the stage for the FOP conversation. Meet Student and Educator Needs – educational institutions need to respond to the needs of both students and educators. Prepare students for the future and enhance the current learning environment Learning from Anywhere – students and educators want access from anywhere, from the devices that they use most Lower Costs – constant pressure to decrease cost of IT services, while at the same time enhancing the tools and level of service you provide for your educational institution Enterprise Class Security, Reliability and Privacy – demands on educational institutions are just the same as in the enterprise world. Educational institutions need the same enterprise class security, reliability and privacy levels.

Evolving Technology in Education
WPC2010_Value 3/31/2017 Evolving Technology in Education The cloud on your terms Meeting student and educator needs Online On-premises This also fundamentally explains why customers like yourself consider Microsoft when it comes to your productivity solution. There are really three things that we believe separate Microsoft from every other competitor in this space, and why we think you should bet on Microsoft for productivity. 1. We’re the only company that is focused on providing the best productivity experience across the PC, the phone, and the browser. Take any competitor in this space—some of them focus on the PC and they have no browser and no phone story. Some of them are completely browser-based. They have no rich client and they have no phone. We believe that your users, and you as users, really do want to use the PC, the phone, and the browser in your daily world. You want to be able to get to your , no matter what device you’re using. You want to be able to get to your Office documents, no matter what device you’re using. And we’re making that possible with Office 2010, SharePoint 2010, Exchange We want you to be able to work on your documents, and when someone touches it in the browser, they don’t clobber all of the things that someone did in the rich client. We round-trip the Office documents from the PC, to the phone, to the browser, and back, and nobody else does that. Your investment in Office documents is huge; you do not want to lose that. We’ve also designed this so that we do things in the PC that are unique from the phone and the browser. We do things in the browser that are unique from the PC and the phone. And we do things on the phone that are unique from the PC and the browser. We haven’t just taken our long list of capabilities and turned a bunch of stuff off and stuck it in the browser. When you’re in the browser, you get unique value that the browser brings to you. When you’re on your mobile phone, you can take photos; we’ll automatically drop those photos into your OneNote digital notebook, and that gets synced up over the cloud, and people who are using their PCs and their browsers see those photos. We don’t have that capability on the PC. So, PC, phone, and browser—the best experience for each one of them. 2. We give you the cloud on your terms. We don’t give you a technology ultimatum where you must move to the cloud to use our technology. We give it to you on your terms. What does that mean? It means that a customer like the Kentucky Department of Education can implement our cloud based messaging and collaboration solution to all of their users – students, educators and staff. And, other educational institutions, such as Middlesex university can choose a hybrid approach with students on cloud services and educators and staff remaining on an on-premises solution. And so you can have the cloud on your terms. We believe that is very, very important, and we’re dedicated to helping you think about how to use the cloud in the most effective way. 3. Finally, the third reason we believe that you should bet on Microsoft is because we have the broadest vision for what productivity actually is. Productivity is not about desktop documents. It’s not about word processing and spreadsheets. That was twenty years ago. We believe modern productivity combines the things you see at the bottom of this slide in a very seamless experience. Search and Discover: 21st century enabled learning is no longer about lectures and textbook. The new model is about discovery and learning. Collaboration: It means great collaboration ECM: It means enterprise class content management for your educational institution. Why do you have different publishing systems for your intranet, and your extranet, and your Internet? You want your users to have the office tools they’re familiar with and integrate those with your single enterprise content management system. Learning Analytics: We believe in self-service Learning Analytics. Our tools making it incredibly easy for you to visualize and share your information across your educational institution. UC: And of course we believe modern productivity means unified communications. No other company takes this broad of view of what productivity means. Unified Communications Learning Analytics Enterprise Content Management Search and Discover Collaboration © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Announcing Office 365 for education
BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR EDUCATIONAL INSTITUTIONS OF ALL SIZES. Microsoft® Office 365 delivers the power of cloud productivity to educational institutions of all sizes, helping to save time, money and free up valued resources. Office 365 combines the familiar Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services: Exchange Online, SharePoint Online and Lync Online. Office 365 is simple to use and easy to administer – all backed by the robust security and guaranteed reliability you expect from a world-class service provider. Microsoft Office 365 Includes: Microsoft® Office Professional Plus The world’s leading productivity tool now seamlessly connected and delivered with cloud services – for the best productivity experience across the PC, Phone and Browser. Exchange Online Cloud-based , calendar and contacts with always-up-to-date protection from viruses and spam. SharePoint Online Cloud-based service for creating sites to connect colleagues, partners and customers. Lync Online Cloud-based instant messaging, presence, and online meeting experiences with PC-audio, video conferencing and screen sharing. Key Microsoft Office 365 Benefits: Anywhere-access to , documents, contacts, and calendars on nearly any device Work seamlessly with Microsoft Office and the other programs your users already count on everyday Business-class features including IT-level phone support, guaranteed 99.9% uptime, geo-redundancy, and disaster recovery Latest version of Business Productivity Online Suite (BPOS), which has millions of business users today Microsoft® Office 365 for education provides students with easy-to-use cloud-based productivity tools – while helping educational institutions free up resources. By eliminating the time and effort spent managing servers, IT staff can deliver the latest services to students while still maintaining control. Solutions for K-12 K-12 institutions have a very specific set of requirements for cloud-based messaging and collaboration. Microsoft Office 365 for education brings together a rich set of free online solutions built to provide child safety and security to the K-12 market

Microsoft Office 365 for education Value
MEET STUDENT AND EDUCATOR NEEDS Learning Together, Smarter Works seamlessly with Microsoft Office programs * that users already count on and teaches students new software skills that will help them prepare for the future Provide sites for students and educators to work together in real time on assignments, group projects, and research – both inside and outside your institution Communicate seamlessly from to instant messaging to online classrooms, including audio, video and screen sharing Helps students and educators become more productive with a 25GB mailbox that unifies and voic (Unified Messaging) Makes scheduling easier by showing who and what resources are available, such as projectors or meeting rooms Allow users to see whether other students or educators are online Works seamlessly with Microsoft Office programs * that users already count on and teaches students new software skills that will help them prepare for the future Provide sites for students and educators to work together in real time on assignments, group projects, and research – both inside and outside your institution Communicate seamlessly from to instant messaging to online classrooms, including audio, video and screen sharing Helps students and educators become more productive with a 25GB mailbox that unifies and voic (Unified Messaging) Makes scheduling easier by showing who and what resources are available, such as projectors or meeting rooms Allow users to see whether other students or educators are online Works seamlessly with Microsoft Office programs * that users already count on and teaches students new software skills that will help them prepare for the future Provide sites for students and educators to work together in real time on assignments, group projects, and research – both inside and outside your institution Communicate seamlessly from to instant messaging to online classrooms, including audio, video and screen sharing Helps students and educators become more productive with a 25GB mailbox that unifies and voic (Unified Messaging) Makes scheduling easier by showing who and what resources are available, such as projectors or meeting rooms Allow users to see whether other students or educators are online Works seamlessly with Microsoft Office programs * that users already count on and teaches students new software skills that will help them prepare for the future Provide sites for students and educators to work together in real time on assignments, group projects, and research – both inside and outside your institution Communicate seamlessly from to instant messaging to online classrooms, including audio, video and screen sharing Helps students and educators become more productive with a 25GB mailbox that unifies and voic (Unified Messaging) Makes scheduling easier by showing who and what resources are available, such as projectors or meeting rooms Allow users to see whether other students or educators are online Works seamlessly with Microsoft Office programs * that users already count on and teaches students new software skills that will help them prepare for the future Provide sites for students and educators to work together in real time on assignments, group projects, and research – both inside and outside your institution Communicate seamlessly from to instant messaging to online classrooms, including audio, video and screen sharing Helps students and educators become more productive with a 25GB mailbox that unifies and voic (Unified Messaging) Makes scheduling easier by showing who and what resources are available, such as projectors or meeting rooms Allow users to see whether other students or educators are online MEETING STUDENT AND EDUCATOR NEEDS Learning together, smarter LEARNING FROM ANYWHERE* Solve problems from more places LOWER COSTS IT Control and Efficiency ENTERPRISE CLASS SECURITY, RELIABILITY, AND PRIVACY Keeps you in control S Online meeting presentation with pc-to-pc audio and video Desktop and Application sharing and virtual whiteboard Recording Capability Instant messaging 25GB mailbox Voic in audio and text format Co-Authoring in Word Presence Sharing options Collaboration support Status update Activities My Sites in SharePoint Easily connect with others across the institution with calendar sharing and publishing in Outlook Allow presence awareness across the institution *Requires Microsoft Office 2007 or higher for best experience

Provide users anywhere-access to their , assignments and calendar on nearly any device* Works with devices that students and educators use most -- including PC, Mac, Windows Phone, iPhone, Android and BlackBerry** Rich experience with Outlook Web App on a broad set of browsers or offline access via Office desktop applications on PCs and Macs View and edit assignments with Office Web Apps across a broad range of browsers (Internet Explorer, Firefox, Safari, and Chrome) Connect securely* over Internet with HTTPS without the need for VPN LEARNING FROM ANYWHERE Solve problems with others from more places MEETING STUDENT AND EDUCATOR NEEDS Learning together, smarter LEARNING FROM ANYWHERE* Solve problems from more places LOWER COSTS IT Control and Efficiency ENTERPRISE CLASS SECURITY, RELIABILITY, AND PRIVACY Keeps you in control Web applications with cross-browser support Outlook Web App Access to Calendar Access to shared documents Seamless mobile access across many devices Access to PowerPoint Access to SharePoint Office Hub in Windows Phone 7 * Access from mobile devices depends on carrier network quality and availability ** Hosted Blackberry service is an add-on service

Reduce the time and effort spent managing and collaboration servers, such as patch upgrades and security updates, while still keeping you in control 24/7, IT professional phone support or via electronic ticketing Hybrid deployment scenarios allow on-premises and online users to work together seamlessly Simplified management with a single administration center with role based access Ease of interoperability with existing systems, such as Sunguard and Blackboard, through extensible platform LOWER COSTS IT control and efficiency MEETING STUDENT AND EDUCATOR NEEDS Learning together, smarter LEARNING FROM ANYWHERE* Solve problems from more places LOWER COSTS IT Control and Efficiency ENTERPRISE CLASS SECURITY, RELIABILITY, AND PRIVACY Keeps you in control Service health portal Simplified Management

Same 99.9% uptime commitment, backed by a SLA, as Office 365 for enterprises Safeguard your data with enterprise-grade reliability, disaster recovery capabilities, geo-redundant, replicated, data centers and a strict privacy policy Compliant with ISO 27001, SOX 70 Type I, FERPA, HIPAA, FISMA, EU Safe Harbor Seal Helps protect your environment with premium anti-spam and antivirus protection provided by multiple virus scanning engines Configure services to meet your institution’s unique needs and give your users access to only the services they need ENTERPRISE CLASS SECURITY, RELIABILITY, AND PRIVACY Keeps you in control MEETING STUDENT AND EDUCATOR NEEDS Learning together, smarter LEARNING FROM ANYWHERE* Solve problems from more places LOWER COSTS IT Control and Efficiency ENTERPRISE CLASS SECURITY, RELIABILITY, AND PRIVACY Keeps you in control 99.9% uptime commitment Geo redundant datacenters

Customers Are Embracing Cloud Productivity with Microsoft
Microsoft has been providing cloud productivity services for over 3 years and we have had great success in the marketplace: 40 million+ paying customers of Microsoft Online Services Over 9000 business customers More than 500 government entities Over 50% of the Fortune 500 70% Exchanging from Notes 16,000 partners committed to BPOS Global reach: Available in 40 countries and localized into 20 languages Depending on your customer you can pull specific customer references from this site and talk through in this slide: Some of the approved customer quotes: “The move to Microsoft Online Services will help cut operational costs by an estimated 30% and create a variable cost model that will provide increased flexibility in the future.” Ingo Elfering VP, Information Technology Strategy GlaxoSmithKline “Our users consistently rave about the move to Microsoft Online Services, providing familiar, intuitive solutions that we could trust with our business communications.” Chris Millington Global CTO, McDonald’s Corporation “We looked at a variety of cloud-based offerings, and only Microsoft could meet our requirements for reliability. We have already started our rollout, and with Exchange Online, we will consolidate 42 systems into one, reducing our IT costs by at least 30%.” Olivier Baldassari CIO, Rexel Group

Customer Examples: Deploying Microsoft cloud solutions
The Kentucky Department of Education opted for the cloud and implemented a Microsoft-based hosted messaging and collaboration solution. Teachers, staff and students can access information in the cloud virtually anytime, anywhere, through popular Web browsers and from any Internet-connected PC or mobile phone. Purely Online Middlesex University selected Microsoft-based cloud services for their 33,000 students and decided to continue using its Exchange Server–based system for faculty. With a Middlesex was able to expand to meet the growing volume of and also offer students a variety of online tools for collaboration with a single communication platform based on Microsoft technologies. Eastern decided to offer Microsoft cloud-based messaging to their students in conjunction with their previous service. Over 2,200 students enrolled gradually over the first year, plus another 2,600 the following year after the previous service was discontinued. After experiencing the power of cloud and its benefits, Eastern is in the process of moving their alumni to the platform as well. Hybrid Scale Over Time Kentucky Department of Education - The Kentucky Department of Education has selected Microsoft to bring 21st century communications and collaboration tools to more than 700,000 students, faculty and staff statewide. The cloud-based service has already been rolled out to more than half a million people in one of the largest cloud deployments and fastest migrations of all time. The state expects to avoid $6.3 million in operational costs over four years by moving to the cloud with Middlesex University - Middlesex University serves 33,000 students, with campuses in London and Dubai. The university was using an on-premises system based on Microsoft® Exchange Server that it wanted to expand to meet the growing volume of and to offer students a variety of online tools for collaboration. Middlesex chose Microsoft for its student system and decided to continue using its Exchange Server–based system for faculty. With students have a single account with which to access , a Microsoft Office Live Workspace for storing and sharing documents, Windows Live™ Messenger, and Windows Live SkyDrive™ storage technology. Now, Middlesex can ease the burden of IT management by using a single communication platform based on Microsoft technologies. The new communication and collaboration solution has enhanced the student learning experience at Middlesex University. 155 Eastern Washington University - Located near Spokane, Eastern Washington University is one of the state’s fastest-growing public institutions. But the university’s hosted service was not user friendly, and the administration wanted to provide a better solution to help students stay in touch with peers and communicate with faculty. Students voted overwhelmingly to replace the existing service with Microsoft® a set of free communication and collaboration services hosted by Microsoft. Students like the familiar user interface of the Windows Live™ Hotmail® Web-based service, and the ability to choose their own user names and share calendars when arranging meetings. In the first two years, more than 6,500 accounts have been activated, totaling 65 percent of the campus population. By retiring the previous service, the university estimates it will save U.S.$70,000 over three years. 702

Continuous Investment
90 Days Roadmap communicated Field, partner and customer inputs Rhythm of the Service We have been making continuous investment and upgrades to the services we introduced. We work with our customers and partners and get their input on scenarios and features which helps us identify top features and prioritize towards those. Below is a list of key feature upgrades since BPOS launch: Jan 2010 Outlook 2003 Connector Exchange Online Usage Reporting Expand Languages and Markets CRM integration with Exchange Online Delegate Administration Multi-tenant Blackberry Device Support March 2010 25GB mailbox storage per user default Extend SharePoint site collection limit Improved domain management File attachments to service requests Support for Mac OS X Snow Leopard Publication Process Enhance service communication via RSS April 2010 Extend service in 17 additional markets July 2010 Hosted Blackberry Administration Center Office 2010 support Enhance Powershell scripting Preview Q4 2010 Update with Exchange Server 2010 Update with SharePoint Server 2010 Update with Lync Server 2010 Office Web Apps Free/Busy co-existence Single Sign On with identity federation Redesigned User Interface More administration and access control 6-8 Weeks Feature prioritization and dev. sprints Top feature requests identified

What’s New in Office 365 Platform Capabilities
Voice mail with unified messaging Integrated personal archiving Retention policies and legal hold Exchange control panel Free/busy coexistence Cross premises management IM & Presence across firewalls GAL/Skill search in SharePoint Online meeting with desktop sharing Activity feeds Contact photos Click to communicate from Office contact cards Windows Live federation My Sites to manage and share documents Access documents offline Improved Team & Project Sites Document-level permissions to protect sensitive content Share documents securely with Extranet Sites Cross site collection search Office Pro Plus as a subscription Office Web Apps Building upon our success in the marketplace and based on what we have heard from our customers, with Office 365 we will be introducing a set of new features across all workloads and the platform You can also refer to slide #23 in the appendix for a detailed view New user interface Role based access Identity federation (eliminate sign-in client) Multi-factor authentication support Remove scale limitation Platform Capabilities

Office 365 for education Includes…
The complete Office experience with services integration in Office 365 Simplified user set-up to preconfigure services Always the latest version of the Office apps, including Office Web Apps Familiar Office user experience to access services Store your important assignment, and share expertise using personal My Sites Share assignments and schedules to keep study groups in sync Work effortlessly with other educators or parents by creating sites to share information securely 10GB per tenant MB per user 25GB Mailbox Outlook and Outlook Web App Anti-Virus/Anti-Spam Shared Calendars, Contacts & Tasks Mobile for most mobile devices including BlackBerry, iPhone, Nokia, Windows Phone Personal archiving and compliance capabilities Instant messaging and presence PC-to-PC audio and video calling Click-to-communicate from Outlook, SharePoint, and other Office Applications Online classroom with PC-audio, video conferencing and screen sharing Single click meeting creation and join from Outlook Calendar integration with Outlook and Exchange Office Professional Plus With Microsoft® Office Professional Plus, you get the latest version of the Office applications, seamlessly connected and delivered with cloud services, so you can access your documents, , and calendars from virtually any device. Office Professional Plus includes the new Office Web Apps, online companions to Word, Excel, PowerPoint, and OneNote, which let you review and make light edits to documents directly from a browser. Features: The flexible pay-as-you-go, per-user licensing of Office Professional Plus provides your organization with purchasing flexibility, and robust management and deployment tools give you the IT control to adapt to evolving business needs. Master your inbox and calendar with Conversation View and other advanced management tools in Outlook Leverage the power of business and social networking right within Outlook with the Outlook Social Connector Collaborate with control and confidence with co-authoring Instantly share slideshows, across town or around the world with PowerPoint Broadcast Slide Show Create presentations that are as brilliant to watch as they are easy to create with new video and photo editing tools in PowerPoint Quickly work with hundreds of millions of rows of data in Excel. Transform enormous quantities of data into meaningful information Work from virtually any place and any device with the Office Web Apps 1 SharePoint Online Microsoft® SharePoint Online brings together the familiar SharePoint Server technology now delivered as an online service making the power of the cloud work for your business. SharePoint Online provides a central place where people can create sites to connect colleagues, partners and customers. Access to a personal site for individuals to store documents, share interests and quickly access their content from anywhere Designed to work with the Microsoft Office applications individuals having been using for decades Business units or workgroups can create team sites to share documents, task lists, and schedules to keep everyone in sync Create project sites using SharePoint Online to automatically track documents, monitor project tasks, and milestones Create sites to communicate business priorities and information to the entire organization Build vibrant and engaged communities inside and outside your organization Create sites to manage and share information securely with partners and customers Social Networking capabilities such as activity feeds, blogs and wikis to help build community Financially-backed, guaranteed 99.9% uptime Service Level Agreement Platform Features Single Sign On Today in Microsoft Online Services, users have an Online services identity that is separate from their domain login and password. A sign in application runs in the system tray of each user’s machine, which stores their Online password, so they don’t have to type it in every time. It’s a workable solution that achieves a single-sign-like experience. When the 2010 server products come to Microsoft Online, you will be able to use Active Directory Federation Services, an enterprise-class tool for federating your Active Directory with Microsoft Services. Your employees will be able to access services with their domain credentials, the same way they access the on-premises applications they use today, and there will no longer be a need for a sign-in tool. With ADFS you can also customize the login page used for authenticating OWA users (the same page is used for other federated web-based applications) Let’s look closer at how ADFS 2.0 (also known by its code name, “Geneva”) works. Geneva is a web download for Windows Server To enable federation with Online Services, you first set up a Windows 2008 server and install ADFS as a server role. Then you use a “Federate with Online” tool/wizard to set up a trust between on-premises AD and Online Services. Once that is in place, when users accesses Exchange Online, they are redirected to the local Geneva server for authentication first, and then a SAML token is passed to the cloud service to log the user in. Passwords are not synchronized to the cloud, or stored there. User benefits: Overall benefit for end users is improved productivity No usability issues with remembering two identities and passwords – lower confusion and frustration Common experience across Online Services (Sharepoint Online, OC Online, etc) in Wave 14 Administrator benefits: Overall benefit for IT is better manageability and lower TCO Since it is a server-side solution, they don’t have to spend time deploying and maintaining a client-side application Passwords are not synchronized to the cloud. Microsoft never sees credentials or password Enterprises retain security control over user accounts and password expiry Low touch, easy to set up and manage -- no change to AD code or alteration of enterprise deployment of AD is required Decreased helpdesk calls from end users forgetting their passwords Other benefits: With ADFS, you can deploy multi-factor authentication. This includes soft certificate and smartcard authentication out of the box (not RSA or Swivel) You can customize the login page for Exchange Online and your other federated Web applications (keep in mind it’s the same page as used for all federated web apps, not just OWA. Richer Admi Interfaces The way to manage your Exchange Online environment today is using the Microsoft Online Administration Center (MOAC). The web-based interface is easy to use but currently it is fairly limited in terms of administrative power. Exchange 2010 gives you a much richer set of tools to manage and customize your Exchange Online environment. Microsoft Online Admin Center Exchange 2010 includes a number of new native web-based management features, which are collectively referred to as the “Exchange Control Panel,” which enhance the capabilities of the Microsoft Online Admin Center. Exchange Management Console: For managing an on-premises Exchange Server installation, the tool of choice for administrators has long been the Exchange Management Console. In Exchange 2010, you can use the robust capabilities of this familiar tool to manage your cross-premises Exchange environment. Remote PowerShell: With Exchange 2010, the robust scripting capabilities of PowerShell now extend to the datacenter, allowing you to manage their hosted environment across the Internet. The introduction of these management capabilities means that you can move your environment to cloud without giving up control. You can offload task while retaining control over essential management features. You can let the Microsoft datacenter staff manage servers, hardware, and storage, but still retain control over settings and configuration, and rolling out features that are visible to your org. Let’s take a closer look at each of these management tools. Simplified UI For the Standard offering, we will be providing a new user experience. Today, we have four different portals depending on the usage needs. In H2 2010, we will be consolidating the subscription, administration and end user portal into one. We will have role based access capabilities that will only allow users to access and see the features that they have rights too. Another significant improvement tied to the previous slide is we will be removing the need to have a sign-in client for users of ADFS or non-ADFS. End users will be able to managed their Online password (non-ADFS users) directly with the portal. To ensure end users working with Office clients to have best possible experience. We will be provide customer a service connector that automatically updates the PC with the correct patches to ensure Office works well with Online. This is only required when working with Office clients. Web scenarios do not require the Service Connector. Here are some of the other key UI design goals: Consolidate Separate Experiences One site, one navigation system across the entire lifecycle of learn/try/buy/manage Getting setup is done through one site, end-to-end One login, one identity across all experiences Shared look & feel for all workloads within the platform Getting Started with Online is Easy Users don’t require a Live ID to sign-up & setup, instead reserve a namespace & login ID for themselves Users set their own initial password for their trial Initial Sign-up process is simplified and very lightweight Your prescribed setup tasks are based on your answers to a “setup assessment” Updated Information Architecture Revised organization of top-level elements, MOCP/Marketing/MOAC are now all represented at the top level Flatter navigation scheme (2 levels instead of 3) Improved page types: Standardized, toolbar-style grids with filtering Full-page wizards & property sheets for simpler layouts & localization options Extensible, Consistent Workload Marketing & Management Experience Workloads can create consistent Service Cataloging pages in our catalog Consistent Deep-link pages for each service organized in a common way Consistent Header link within workloads to return to the central management console New platform requirements Operating System Requirements XP SP3 with RPC over HTTP patch XP Home and Media Center edition only for managed identity deployment Vista SP2 Windows 7 Mac OS X 10.4 (Tiger), 10.5 (Leopard), 10.6 (Snow Leopard) Office Client Requirements Office 2007 SP2 and above Investigating support for Outlook 2003 with Exchange Online Investigating support for Office 2003 with SharePoint Online Office 2008 for Mac & Entourage 2008 Web Services Edition Service Connector with .NET 2.0 or later (highly recommended) New Office Communicator Client Mac Messenger 9 Browser Requirements Internet Explorer 8 is required for XP Internet Explorer 7 for Vista users Firefox 3.x Safari 4.x CONTROL AND EFFICIENCY Single user interface to purchase, administer and user with role-based access control | Single sign on with on-premises Active Directory | 99.9% SLA| 24x7 IT Pro Support | Built in geo-redundancy in regional datacenters

Live@edu to Office 365 for education
Self Managed IT Managed Exchange Online Cloud-based , calendar and contacts with always-up-to-date protection from viruses and spam. Collaboration | Storage | Messaging Office Web Apps | Sky Drive | Windows Live Messenger 25GB online storage with SkyDrive Windows Live Messenger Web Apps with SkyDrive 10GB Exchange experience SharePoint Online Cloud-based service for creating sites to connect educators and students. Create and share with Office Web Apps. Lync Online Instant messaging, presence, and online meeting experiences with PC-audio, video conferencing and screen sharing. Online Social Networking Connectors Facebook | Twitter Microsoft® Office Professional Plus The world’s leading productivity tool now seamlessly connected and delivered with cloud services. today Office 365 GA Office 365 for education GA Migration Available

New User Experience Demonstration

What Does Moving to the Cloud Mean?
Standardization Single architecture Limited configuration and customizations options Deployment Initial deploy is still required to migrate data to Office 365 AD clean up and network upgrade is often required Service Change Balance between continuous innovations and minimize change Customer controls IT policies but not feature availability Privacy and Security Considerations Understand your internal security and privacy requirements Use this slide to set the expectations on what moving to the cloud means; share the capabilities of the service and the activities that are required to drive successful implementations. Office 365 Services Can Not Be Customized. As a standard service, Microsoft cannot accommodate change requests or customizations that deviate from our Office 365 service descriptions. MS also will not host customer equipment inside MS data centers. If customizations are required to solve the business problem, an on-premises or partner-hosted solution might be a better customer fit. Be Transparent with Customers Regarding Real Deployment Timelines and Migration Costs. While customers know to expect lower total overall IT costs with cloud services, they need to be better informed about cloud deployment costs. Office 365 deployments range from straightforward to highly complex, depending upon variables like the complexity of their environment. Do not set deployment timeline expectations with a customer before deep technical due diligence has been conducted. Contact MPD for timelines, due diligence, and costs. See more at BPOS Deployment Central. Also, ensure customers understand their overall IT costs will go down while their spend with Microsoft will go up. Office 365 Services Are Not the Same as On-Premises Solutions. Our world-class offerings provide customers with the best productivity experience across the PC, phone and browser. Office 365 services give customers access to the most commonly used business productivity features and capabilities, supported by standardized operational processes. This model achieves the economies of scale required to pass cost savings through to our service customers.

Why Microsoft ? Enterprise-Grade Services
More than 10,000 education customers on Microsoft cloud services providing services to tens of millions of students and educators 20+ years experience in building enterprise software 16,000 partners committed to BPOS - 100’s of education partners committed to Microsoft cloud services Global reach: BPOS is available in 40 countries and localized into 20 languages Enterprise-Grade Services Same best in class features found in Exchange, SharePoint, Lync and Office apps Seamless transition and experience for educators and students Anywhere access across phones, browsers and PCs Rich and Familiar Capabilities Right offers for the right users Power of choice: on-premises, online or hybrid Continuous innovations every 90 days Major and minor update policy respectful to IT pro need for control Service delivery platform approach enabling new services across Microsoft and partners Most Flexible Platform Talking Points: Enterprise Grade Services - More than 10,000 education customers on Microsoft cloud services providing services to tens of millions of students and educators 20+ years experience in building enterprise software 16,000 partners committed to BPOS - 100’s of education partners committed to Microsoft cloud services Global reach: BPOS is available in 40 countries and localized into 20 languages Rich and Familiar Capabilities Same best in class features found in Exchange, SharePoint, Lync and Office apps Seamless transition and experience for end users Anywhere access across phones, browsers and PCs Most Compelling Vision Right offers for the right users Power of choice: on-premises, online or hybrid Continuous innovations every 90 days Major and minor update policy respectful to IT pro need for control Service delivery platform approach enabling new services across Microsoft and partners Commitment to Education Partners in Learning, global initiative designed to increase access to technology and improve its use in learning DreamSpark, allows current students to download Microsoft developer, designer and gaming software for free Microsoft Imagine Cup, world’s largest student technology competition Shape the Future, enables governments to attain ambitious goals with broad Public Private Partnership experience Partners in Learning, global initiative designed to increase access to technology and improve its use in learning DreamSpark, allows current students to download Microsoft developer, designer and gaming software for free Microsoft Imagine Cup, world’s largest student technology competition Commitment to Education

What’s Next 1 2 3 Learn more @ www.office365.com
Explore Office 365 in our Customer Immersion Experience Centers Contact your account manager or partner to evaluate if Office 365 is right for your institution 3 Ready today – discuss and Office 365 options with your account manager or partner

Appendix

World Class Data Centers
$2.3B+ Investment in cloud infrastructure Geo-Redundant Data Centers Locations in North America, Europe, and Asia to provide optimal performance 99.9% guaranteed uptime (99.95% actual) Secure Infrastructure – ISO27001 and SAS70 certified Built from the ground up to be environmentally sustainable

Security Program A risk-based, multi-dimensional approach to help safeguard services and data
Security Management Security Monitoring & Response, Threat & Vulnerability Management Data Access Control & Monitoring, File/Data Integrity User Account Management, Training & Awareness, Screening The Security Program takes a risk-based, multi-dimensional approach to putting in place the necessary & adequate safeguards across all aspects of a service. The Program aims to define security requirements applicable to people, processes and technology, and implement corresponding controls & capabilities across the services themselves, the supporting platform and infrastructure components, as well as the hosting facilities and the hardware residing within them. Role & Responsibility of the Security Program: Help ensure services are developed in a secure manner. Microsoft’s Secure Development Lifecycle plays a critical role here. Help ensure the services are operated in a secure environment. Security controls exist across and within all layers of a given service, which supports the principle of defense-in-depth. Help ensure that services and infrastructure are monitored for configuration errors, vulnerabilities, security events and anomalous behavior. Help ensure incidents are promptly detected and a mature incident management process not only addresses the immediate issue, but identifies and corrects the cause. Help ensure personnel are adequately prepared and trained to identify security issues and provide notification through the appropriate procedure. Application Secure Development Lifecycle, Access Control & Monitoring, Anti-Malware Host Access Control & Monitoring, Anti-Malware, Patch & Config Mgmt Internal Network Dual-factor Authentication, Intrusion Detection, Vulnerability Scanning Network perimeter Edge Routers, Firewalls, Intrusion Detection, Vulnerability Scanning Facility Video Surveillance, biometrics, Access Control

Privacy Program Designed to enable consistent "high bar" privacy practices that support global standards for data handling and transfer Documented & enforced privacy requirements Microsoft Online Services Privacy Statement Microsoft Online Services Privacy and Regulatory Divisional Requirements Specific to Software + Services Corporate-level Privacy Guidelines for Service Development Privacy disclosures & transparency EU Safe Harbor Certification Notice Choice Disclosure

Microsoft Premier Deployment
Office 365 Deployment Increase velocity of customers’ move to Office 365 while simultaneously reduce time and effort required to deploy Help customers realize value faster from their purchase of Office 365 Make deployment cost more predictable and ensure that customers have a deployment plan at time of sale Establish deployment standards to manage customer expectations Scale partner ecosystem to deploy Office 365 to thousands of customers across all segments Deployment is usually not discussed at the time of sale, so we want to change that behavior Deployment is critical in large accounts since billing for service usually starts after deployment of seats Improve customers’ experience of moving to online services – quick, efficient, and predictable Improve skills of partners so that they can assist customers to deploy and deliver value added services Objectives Context Strategy Enable Partners to Deploy Office 365 in Small, Mid-Size, and Enterprise Customers Offer Microsoft Premier Deployment (MPD) to Office 365 EPG Customers (Major and CFAM only) where the number of seats exceeds 2,400 Offer MPD to Dedicated customers in Enterprise Segment Customers Provide Microsoft Online Deployment Guide (MODG) for Office 365 Provide Deployment Training in every region worldwide Provide Deployment Support for up to hours through MPD to partners for up to 3 engagements Maintain a list of Recommended Deployment Partners Partner Enablement Microsoft Premier Deployment Build a BG funded team for Office Deployment to customers > 2400 seats Augment the deployment team with MCS and a select set of partners Assist Partners through guidance, training, and deployment support Drive Office 365 Deployment Objectives

Exchange Server and Exchange Online
Mobile Collaboration & Calendar Voic in Your Inbox Archiving ON PREMISES     Office 365    

Rich client access via Outlook Premium web experience via OWA Large mailbox sizes (25 GB) Calendar sharing and publishing Premium anti-spam and antivirus (Forefront) Information protection and control Mobile Collaboration & Calendar Voic in Your Inbox Archiving ON PREMISES     Office 365    

Sync , contacts, calendar Supports popular mobile devices Remote device wipe Mobile device security policies Block and quarantine devices Mobile Collaboration & Calendar Voic in Your Inbox Archiving ON PREMISES     Office 365    

Text preview of voic Customized greetings and call transfer options Voice access to , calendar, and contacts Message waiting indicator Lower TCO with and voic on one platform Mobile Collaboration & Calendar Voic in Your Inbox Archiving ON PREMISES     Office 365    

Personal archive “Move and delete” policies Legal hold policies Transport rules Multi-mailbox search for e-discovery Mobile Collaboration & Calendar Voic in Your Inbox Archiving ON PREMISES     Office 365    

Lync Server and Lync Online
MGX FY11 3/31/2017 Lync Server and Lync Online Basic Messaging Conferencing Voice PBX Replace ON PREMISES     Office 365   FY12 Not Available © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Basic Messaging Presence Instant Messaging GAL and Skill Search Activity Feeds Windows Live Messenger Federation (incl. Mac) PC to PC voice & video calls Conferencing Voice PBX Replace ON PREMISES     Office 365   FY12 Not Available

Basic Messaging Conferencing Voice Multiparty (3+) Audio/Video Ad hoc collaboration Application Sharing Online meetings Reservation-less audio conferencing Requires Telco partner to connect to the public phone network (PSTN audio conferencing) PBX Replace ON PREMISES     Office 365   FY12 Not Available

Basic Messaging Call landlines and mobiles (PC to PSTN) Transferring and forward calls Single number Simultaneous ring Exchange Voice Mail Integration Requires Telco partner to connect you to the public phone network (DIDs, PSTN termination) Conferencing Voice PBX Replace ON PREMISES     Office 365   FY12 Not Available

Basic Messaging E911 Call Admission Control Branch office appliance Existing telephony integration Fax and analog devices Call Park, Hunt Groups Conferencing Voice PBX Replace ON PREMISES     Office 365   FY12 Not Available If the customer wants PBX replace, all OCS workloads must run on premise On Premise OCS can work with SharePoint & Exchange Online – Sell Office 365 “E” + Voice CAL!

SharePoint and SharePoint Online
Sites & Communities Content Management Search, Insights & Composites i ON PREMISES    Office 365   FAST Search – Wave 15 BCS – FY12 PerformancePoint – Wave 15 No full-trust code

Programmability and More Control
Service Specific Control Fall through experience to specific services to gain similar server configuration control Platform Web Services New programmability layer allowing third party to interact with platform, by-passing the user interface Remote PowerShell Manage the hosted Exchange environment via command line, build applications that leverage the service to meet your existing business requirements and processes Collaboration Customization Visual Studio 2010 and SharePoint tools for building, testing and packaging Sandboxed Solutions

Admin and End User Roles
Role Based Access Admin and End User Roles Role Details Tenant Admin Includes full permissions to your company. The initial user created when signing up will be assigned this role. Can assign admin permissions to other users. Billing Admin Has full permissions for billing tasks, and read only permissions for company objects (domains, users). Any user with this role will also receive notifications for billing events. User Account Admin Has read only permissions to all company objects, and has user administration permissions. Cannot make changes to billing or tenant admins. Help Desk Admin Has read only permission to all company objects, and has reset password privileges. Cannot reset password for tenant, billing or user account admins. Service Support Admin Has read only permissions to all company objects. Also has the ability to manage individual services. User This is the default role for all users, and does not include any admin permissions. Partner Roles Role Details Agent Admin Agent will have full access (Tenant Admin role) on all tenants that the partner has access to Agent Help Desk Admin Agent will have access to reset passwords only (Help Desk Admin role) on all tenants that the partner has access to.

Office 365 for education Customer Deck

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