Training Tour for General Users- HealthStream Learning Center Customers

Lippincott’s Nursing Procedures and Skills You can use Lippincott’s Nursing Procedures and Skills to: search for procedures easily and quickly, regardless of your computer experience find accurate, up-to-date information at the point of care gain quick access to the procedures, checklists, images, and videos you need. You can use this product to help provide the best patient care possible. For the next few minutes, take a tour of your new resource and see that our clinically-focused content and easy-to-use interface make Lippincott’s Nursing Procedures and Skills the point of care reference and training tool you’ll turn to! 2

Search options… With Lippincott’s Nursing Procedures and Skills, you can find accurate, up-to-date information at the point of care. The first thing you’ll see when you open Lippincott’s Nursing Procedures and Skills is this main search screen. There’s no log-in required, so you can get started right away. 3

Search options… You can find a procedure in various ways. One search option is to use the keyword search, where you can type in a keyword or keywords. You can choose whether you would like to search for that term in either the procedure title or full text. Note that when you type just a few letters, the program will provide you with a list of options based on procedure titles. 4

Search options… Another way to search for a procedure is to select a nursing category, and then, if desired, a corresponding subcategory. A list of procedures from those categories will appear alphabetically on the right-hand side of your screen. 5

Search options… Alternately, you can simply view the entire alphabetical list of procedures offered and find the one you need, without selecting a specific category. 6

Search options… If you choose to search and misspell a word, don’t worry. Lippincott’s Nursing Procedures and Skills will help you find the term you mean.

Search options… For our purposes, let’s continue to search for PICC insertion. When you search, the term is highlighted within the results so you can quickly scan and look for the procedure or listing you are seeking. You are also able to filter the results using the filer menu on the left side.

Viewing a procedure… When you reach a procedure, you’ll see that the full procedure appears onscreen. You will also note that the left-hand side of the screen contains a menu bar featuring the heading names for the separate sections that make up a procedure. These include an introduction, equipment needed, preparation guidelines, implementation steps, special considerations, patient teaching, complications, documentation, and references. These headings will appear for each procedure so you will know how to find specific sections easily. By checking or un-checking “Custom select” boxes, you can view a procedure in its entirety or customize your procedure and view only specific sections. Also by clicking on a heading name in that “Custom Select” menu, you can jump quickly and directly to that section of the procedure. 9

Viewing a procedure… You will also notice the menu tabs across the top of the screen. These tabs contain supplementary content for each procedure, including skills checklists, videos (when available), images (when available), and quick lists. Let’s look at each of these tabs. 10

Navigating the tabs… This is the skills checklist for the PICC insertion procedure. It contains a step-by-step checklist of all the actions you need to take to perform the procedure. You can use the skills checklists as a refresher or as a training or competency tool. Each procedure is linked with at least one skills checklist. 11

Navigating the tabs… This is the videos tab. Many procedures include videos that demonstrate critical steps of the procedure being performed. This is a great tool to use so that you can see a procedure in action before performing it. To view a video, simply select a video title from the left-hand column and then click the “Play Now” button. 12

Navigating the tabs… You can also watch a video within a procedure. Simply click on the video icon shown here and the video will pop up on screen and you can click on the forward arrow to play. This example shows a video for the PICC insertion procedure. Also shown here is an example of an in-text image. You can view images in the procedure itself or, if you just want to see all the images that go with a procedure, click on the Images tab. 13

Navigating the tabs… The images tab is where you will find photos, illustrations, and diagrams that accompany a procedure. Hundreds of color images illustrate procedure steps, making them easier to understand. Click on an image caption name on the left-hand side of your screen, and that image will appear in larger format on the main screen. 14

Navigating the tabs… This is the quick lists tab. Here, you can view a less-detailed version of the procedure steps. It’s a great way to get a quick refresher when you are in a time-sensitive situation and just need a reminder of the key actions you need to take. Each procedure is linked with at least one quick list. Select a title from the list on the left-hand side of the screen and that quick list will appear in bulleted format on the main screen. 15

Additional options… In addition, you can use the print option to print part of or an entire procedure, a skills checklist, an image, or a quick list. To print the text of a procedure, click the Print Page icon. Only selected sections of a procedure print. Sections that are not checked will not print. You can also email a page or procedure. To email the link to a procedure, click the Email Page icon. Lippincott's Nursing Procedures and Skills emails the recipient a link to the procedure. Email recipients must have network access to Lippincott's Nursing Procedures and Skills by username and password or IP authentication in order to view the procedure text. 16

Additional options… If you need additional help, just refer to the Help button onscreen. It can guide you through searching for a procedure, browsing procedures, viewing a full procedure or sections of a procedure, and navigating the various tabs. [click] You will also notice a link in the upper right that directs you to Lippincott’s Nursing Advisor if you have access to it as well in your facility. 17

Skills Competency Tests in the HealthStream Learning Center If your facility has integrated Lippincott’s Nursing Procedures and Skills with your HealthStream Learning center (HLC) account, you also have the ability to take Skills competency tests from the convenience of your HLC. These courses may be accessed from your My Learning page along with other course assignments.

Skills Competency Testing Additional courseware navigation has been added to the left navigation, allowing the you to access both the Procedure and the test from a single location. •Youmay access the full procedure (Procedure, Skills Checklist, Videos, Images, and Quick Lists) • You may relaunch the test an unlimited number of times. Test questions will be randomized. You may exit the course at anytime by clicking the “Exit Course” button in the top right hand corner

Competency Tests Competency tests are multiple choice and each test includes 5-15 questions and answers that relate to that specific procedure. You may launch the test at any time. After completion, you can view your selected answers, the correct answer, and the rationale for the answer. You must score an 80% or higher to pass the test and complete the course

Lippincott’s Nursing Procedures and Skills It’s that simple! In just minutes, you’ve mastered Lippincott’s Nursing Procedures and Skills and now have access to superior content that’s quick and easy to use. 21

For Further Assistance Lippincott’s Nursing Procedures and Skills Technical Support- Monday through Friday from 8:30 AM to 7:00 PM Eastern Standard Time at 1-800-468-1128. By email, write to us at any time at LNPS-Support@wolterskluwer.com HealthStream Learning Center questions should be directed to HealthStream at 800-521-0574 or customer.service@healthstream.com. Customer and Technical Support are available by contacting Wolters Kluwer Health, Lippincott Williams and Wilkins's Technical Support Monday through Friday from 8:30 AM to 7:00 PM Eastern Standard Time at 1-800-468-1128. By email, write to us at any time at LNPS-Support@wolterskluwer.com