Five Reasons to Use SharePoint 2013 Communities Driving Engagement Problem: We have Sharepoint, but we’re hearing the rumble around the office. It’s not doing anything to drive our employee engagement. How but what can we do within the confines of out of the box SharePoint that will allow us to General topics Access requests Mobile connections E-mail configuration Five Reasons to Use SharePoint 2013 Communities

Maggie Swearingen Experience Architect Protiviti @mswearingen Linkedin.com/in/mswearingen Maggie.Swearingen@protiviti.com Maggie Swearingen Experience Architect Protiviti Talk about my online community background – and the evolution of online communities

“Internal blogs, forums and social networks allow organizations to unlock institutional knowledge by allowing employees to share questions, answers, and valuable information in open forums rather than the confines of email, where only a few people benefit from shared information.” From 10 Reasons Why You Should be Using Social Media to Communicate with Employees

So the question is – how can we leverage our sharepoint implementations to engage employees? 90% of Business Leaders think an engagement strategy is important, but only 25% have an engagement strategy

Employee Engagement Collaboration Contribution Communication Connectedness I’m a big proponent of benchmarking – we first need to figure out what engagement means to us as an organization – does it mean collaboration, contribution, a thoughtful culture? How can we measure these items? Most of us say we want collaboration, but really what does online collaboration mean to us? Does it mean that we are leveraging one-to-many conversations more than one-to-one conversations via e-mail? If this is a goal and it is for so many of us – sharepoint communities can help us

You Already Have SharePoint Reason #1

Flexible Configuration Reason #2

Community Set Up Community Portal Community Site Team or Publishing Site with Community Features There’s nothing about setting up a community portal or a community site that’s unusual.

Community Portal Enterprise-wide site template that uses search webparts to aggregate community data.

Community Site Includes: Community Management tools, Discussion Board, Top Contributors, What’s Happening and Collaboration Libraries

This will add the four community pages (Home, Categories, Members, and About) along with all the community Web Parts to your site. The key difference between the Community Feature and aCommunity Site is that only Community Sites will appear in the Community Portal. Sites with the Community Feature activated will also not use the community result template in search. The community functionality will be exactly the same. Within Site Activates Categories, Community Members, Discussions list, and Core Community pages

Ease of Use More than any other SharePoint property, this section of the site is very intuitive. Let’s talk a little bit about training and user adoption. End user: *Adding a Discussion Pre-set views, categorization, search Finding members Seeing profile Adding all the other tools – it’s really just a site. Requesting access Reason #3

On-Premise Considerations Mobile Access On-Premise Considerations Office 365 VPN Responsive Design SharePoint Apps Third-Party Apps Responsive Design Third-party Mobile Apps SharePoint Apps

Simple Administration Approving access Reason #4

Permissions Type Permission Approval Setting Private community. Share the site with only specific users or groups, and grant Member permissions to them so they can contribute. Not applicable. Closed community. Share the site with Everyone and grant Visitor permissions to them so that they can view the site and request access. Enable access requests on the site. Open community with explicit membership. Share the site with Everyone and grant Visitor permissions so they can view the site and automatically join as members. Enable auto-approval on the site. Open community. Share the site with Everyone and grant Member permissions so they can all contribute. http://technet.microsoft.com/en-us/library/jj219489.aspx#phase3 Private community. Available to only specified members. Share the site with only specific users or groups, and grant Member permissions to them so they can contribute. Not applicable. Closed community. Share the site with Everyone and grant Visitor permissions to them so that they can view the site and request access. Enable access requests on the site. Open community with explicit membership. Everyone can view the site and can automatically join to contribute to the site. Share the site with Everyone and grant Visitor permissions so they can view the site and automatically join as members. Enable auto-approval on the site. Open community. Everyone can contribute to the community. Share the site with Everyone and grant Member permissions so they can all contribute. The access request settings are in the permissions panel.

Moderation Administrators can delete content Enable offensive posting reporting Alerts and notifications are set in user’s profile Additional SharePoint permission group: Moderators Note the moderation tool bar that appears when every anyone has to moderate a discussion. Note the site settings – you don’t even need to go to the gear

Notifications Follow the Site Manage notifications from profile Set up alerts RSS E-mail configuration

Gamification Reason #5

Gamification Badges Ratings Reputation Settings

SharePoint Communities SharePoint Newsfeeds Yammer SharePoint Team Sites SharePoint Communities SharePoint Newsfeeds Yammer External Professional Communities Documents Tasks Events Controlled Permissions Archived Discussions Documents Moderation Gamification One-to-Many Communication Controlled Permissions One-to-Many Communication Following-based Content Groups Document Collaboration Limited Permission Control Limited Integration with SharePoint Established Easy-to-Use Access to a wide community There are more than 2.1 million special interest groups on Linked In In Q4 2013 more than 40 percent of the unique visitors to Linked In accessed the site from a mobile device A major pain point of all of this is figuring out our strategy behind our new implementation, and more to the point, how can we get users to adopt this new form of SharePoint.

SharePoint Engagement Strategies Where are the gaps in our SharePoint user adoption? Can the Community Site Template help fill those gaps and meet the needs of our organization? SharePoint Engagement Strategies Collaboration, Communication, Connectedness

Maggie Swearingen Experience Architect Protiviti @mswearingen Linkedin.com/in/mswearingen Maggie.Swearingen@protiviti.com Maggie Swearingen Experience Architect Protiviti Talk about my online community background – and the evolution of online communities