Using soft skills in non-formal education

Slides:

Advertisements

Similar presentations

Nonverbal Communication Actions, as opposed to words, that send messages Body language, behavior Some messages are subtle, such as posture Can be so strong.

Advertisements

Communication Skills Chapter 14

Introduction to… COMMUNICATION.

Chapter 3 Nonverbal Communication. What is nonverbal communication? “Everything that communicates a message but does not use words” Facial expressions,

INTERPERSONAL SKILLS PRESENTATION NOTES FOR

Art of Leadership & Motivation

1.02 Understand effective communication. Journal Prompt #1 How do you communicate? Do you like to talk? Are you a good listener? What makes you a good.

1.02 Understand effective communication

14/02/ Presentation on Effective Communication Skills.

Welcome Module 9 Working With Adults. Description Working effectively as a member of an adult team This means: Communicating effectively Helping others.

Interpersonal Communication © All photo clip art copyright of Microsoft Office Online.

Effective Communication. Elements of Communication Speaker: someone who wishes to communicate a message Listener: the receiver of the message (in most.

Nonverbal Communication By Miss Wilson. Ch. 3 Key Terms Nonverbal Communication Body Language Multi-channeled Emphatic Gestures Descriptive Gestures Posture.

Communication Skills.

© The Scout Association Cambridgeshire Module 9 Page: 1 of 6 Module 09 Working with Adults Session 1 Verbal & Non-Verbal Communication.

Prepared by Thuy Tran, Sep 2012 Communication skill.

Copyright © 2008 Delmar Learning. All rights reserved. UNIT 7 COMMUNICATION SKILLS.

Different forms of communication 2A.P1 / 2A.M1. The Communication Cycle.

1. Fundamentals of Public Administration MPA – 406 Lecture - 27 FACILITATOR Prof. Dr. Mohammad Majid Mahmood ,

“Do NOW” “Do NOW” What is the Definition of Peer Pressure? What is the Definition of Peer Pressure? What is the difference between Direct and Indirect.

Health Team Relations 1st & 2nd Block Instructor: Melissa Lewis

Unit One (The Person) Chapter One BUILDING RESPONSIBILITY.

Why Empathy Matters By Mrs. Irina Stepanyan.

Communication Jargon. jargon jargon: A special language of a particular activity or group.

Introduction to Communication. What is communication? The process of sharing information by using symbols to send and receive messages to create understanding.

1 Professional Communication. 1 Professional Communication.

COMMUNICATION Passing of message from one person to another Transmission of meaning.

The Communication Process Communication is the process of sharing information by using symbols to send and receive messages.

Three Elements of Effective Communications 4.3

Intro to Health Science Chapter 4 Section 3.3

 And if negotiation and facilitation doesn’t work…  Or you haven’t had a chance to try it…  You may find yourself having to manage a conflict situation.

Effective Communication Skills. Objectives Define and understand communication and the communication process List and overcome the filters/barriers in.

Practicing Communication Skills In this lesson, you will Learn About… How body language can help you communicate. Why “I” statements are more effective.

CLIENT COMMUNICATIONS. Definition of Communication  Webster’s dictionary defines communication as “to give, or give and receive, information, signals,

ORAL COMMUNICATION By: Jouanna Marie L. Uy.

COMMUNICATION MODEL The way we Communicate.

Types of Communication

How to develop your communication skills

Understand effective communication

1.02 Understand effective communication

Effective Communication Skills

WELCOMES YOU Bharath Heavy Electricals Limited Tiruchirappalli.

Effective Presentations

External Communication

Transferable Skills Development

Communication TODAY I Will and you will be able to:

The Office Procedures and Technology

Types of Communication

Understanding the Communication Process

A SPEAKER’S GUIDEBOOK 4TH EDITION CHAPTER 19

Using soft skills in non-formal education

Applied Communication

Unit 1 Notes: Communication

Prof. Miguel A. Arce Ramos

Nine Steps to Better Listening

Communicating Effectively

Communication What is it?.

Journal #9 - What character traits do you see in the movie so far? Pick one character and list some of their character traits.

Communication and Social Styles

Leadership & Management

Communication Day One.

Presentation skills I Persuasion through non-verbal communication

Communication It has various various meanings.

Effective Communication Skills

Tips for Effective Presentations

1.02 Understand effective communication

Professional Communication in Nursing

1.02 Understand effective communication

Presentation transcript:

Using soft skills in non-formal education Understanding interpersonal communication

Interpersonal communication: Introduction 1 Welcome Content of this lesson Individual experience in team game Debriefing Presentation various aspects of interpersonal communication Question and answer session

Interpersonal communication: Introduction 2 Video clip: German Coast guard trainee youtu.be/yR0lWICH3rY

1. Blindfold game

ACTIVITY 1: BLINDFOLD GAME The speaker: verbal communication He/she sees his/her blindfolded teammate The instructor: non-verbal communication He/she cannot see his/her blindfolded teammate The blindfolded person = the listener/the receiver The observers

ACTIVITY 1: BLINDFOLD GAME Each team: minimum 3 persons + observers Task: the speaker in coordination with the instructor guide the blindfolded teammate to touch the ball and pick it up. The facilitator can move the ball in every direction. Clear the room and take positions.

2. Debriefing

ACTIVITY 2: DEBRIEFING How did you feel during the game? What happened during the game? What challenges did you face? Did you feel constrained at any point of time during the game in different roles? Did you face similar situations in real life? What lessons can be drawn with regards to the importance of communication from this experience?

ACTIVITY 2: DEBRIEFING Observers: Were there any differences between: The speakers in your team? The instructors in your team? The blindfolded persons in your team?

3. Various apects and processes of interpersonal communication

Communication process Effective communication: the transmission of information and understanding of this information through the use of common symbols. The need for communication: all relationships start, sustain, change and end through the medium of communication.

Important commonly used terms Communication process Important commonly used terms Communicator/ messenger Communicant/ receiver Aim Decoding Content Situation Message Feedback Method/medium Noise

Communication process

Nonverbal communication Distance Tone Environment Physical contact Facial expressions Orientation Looking/ eye-contact Appereance Posture

Quick suggestions for good listening Stop talking Ease Patient No distraction Empathise Listen Temper Accept Ask

Interpersonal communication closing activity Visualize for yourself the communication process