How to use Where’s My Tech The Where’s my Tech tool is available for Local Dealers and AT&T U-verse customer to access the status of U-verse Installation and Repair appointments. Accessing Where’s My Tech Go to http://www.uverse.att.com/appointmentstatus Save the URL in your Internet Explorer “Favorites” for quick access for future customers Select the Search criteria you will be using for your customer: - Contact Number and Street Number - U-verse Account Number and Street Number - Street Number, Last Name, and Zip Code The Where’s My Tech search results will provide the Scheduled Appointment Date, Scheduled Appointment Time, and the Appointment Status. (see screen shot below) A Reminder will also display stating the AT&T Technician will contact the customer prior to their arrival. You may assist customers with questions or changes to their scheduled U-verse installation or Repair appointment by contacting the SSC while the customer is in store. Note: Retail Reps should never contact the UVDC directly. AT&T Proprietary (Internal Use Only) Not for use or disclosure outside the AT&T companies except under written agreement