Membership Overview Business Training

Face to face, on-line, call Must do it within 14 days of enrolment SO Important! Residual 64% vs national average of 13% Face to face, on-line, call Must do it within 14 days of enrolment

Skills to Master Teach with confidence how to look up specific ailments using available resources Teach how to access the back office and set up their account Can show how to process a standard order Can show how to create an LRP Can teach LRP and the benefits with confidence

Essential Resources

doTERRA Welcome pack

Optional Resources

Edge Success

The Purpose of the Membership Overview for the new enrolee…… personalised approach – advice for specific ailments. Providing support and knowledge about oils –confident to use them and share with others Empower them -look up ailments Basics of account - how to place an order LRP – most cost effective way.

Purpose for you! Key activity which leads to RESIDUAL INCOME!........ Empower - independent oil user Empower – order oils and manage own account Help them to catch vision of the doTERRA lifestyle Creating rapport with your doTERRA user User, Sharer or Builder- for placements and host?

The Membership Overview Step by step! Check they have received their oils/products. Do they have a book or the app? Introduce the welcome pack – stickers, product guide – briefly mention range of products, live, share and build guides. Great opportunity to address User, Sharer and builder!.............

U/S/B “Today, we are going to focus on the ‘Living Guide’. The Sharing and Building guides talk a little of how you can earn money with doterra. We will touch on this a bit later.”

Step 2 – Living guide Use pages 1-2 for a quick recap of class; Brief summary of each oil or products bought (LLV) Health and Safety How often to take the oils for acute and chronic – exception: Oregano

Living guide cont.…… Reminder of CPTG and ATI Explain names for blends Very important - Customer services number on back cover!

Step 3 – Address their specific health concerns. Have they started using them, what for? If possible, ask them to look each ailment up in the book. Explain how to select an oil and how they would use it for the ailment. Help them to create a ‘wish list’-take notes

Introduce LRP Show them how to best purchase these products so it saves them the most money; “Rather than purchasing all of these products in one go, it is actually better if you spread them over a few months as doTERRA do a loyalty program where you can collect points if you spend something each month.”

Refer to last 2 pages in living guide Important – let them know that with a wholesale account, you can order as and when……but LRP is the most cost effective way to purchase LRP is like a boots card or Tesco club card and is there to benefit those who would like to purchase something every month e.g. lemon.

PV Briefly explain pv; Every product in doTERRA has a pv value which is usually higher than the cost of the product. For example lemon costs £9.30 and has a pv of 12. Every month you spend 50pv (£38) or more, you will collect points that you can exchange for free products.

LRP progression The longer you participate in the LRP, the higher the percentage you earn back in points;

Summarise….. “After 13 months of spending about £38 a month, on top of getting 25% off the price of the oils, you will qualify for a further 30% back in points. You would also have earnt about £100 of free products along the way!”

I received all these products FREE with my 560 points saved 20

PV Chart Lip balm to maintain (£4.20), do not need consecutive months, product of the month 15th, bonuses.

Host a class – Sharing guide “In the Share guide it shows you how you can host a class. This is a great way of sharing the oils with those you care about. All you need to do is invite ten people and then I will come and do the rest.” As a thank you, you will receive a free gift/some gifts. Would you like to host a class?”

Builder – Building guide “In the Build guide it talks a little about how you can earn money with doterra. would you like to learn how you can get your oils paid for or are you interested in finding out a little more about the business with doTERRA?” If yes, set up another appointment!

Show their Account Go to mydoterra.com (doterra back office into google!) Ask them to sign into the right hand side if it is their first time – change time zone – Dublin, Edinburgh, London Select password Tick terms and conditions etc.

Enter Shop tab Show them ‘Advert box’ at top left of the page Show them their website Show them how to browse for products and how they would place a standard order. Show them box at top right corner; ‘create an LRP’ “would you like me to help you set this up now?” Select a date before the 15th of the month. Show them how to edit their LRP

Details about LRP Show them how to view points on dashboard. They will receive an email a few days before their LRP is due to go out. They must edit their LRP every month You cannot earn LRP on your first month, you start earning points on your second months order. These points will show in your dashboard in month 3

Invite To Facebook pages; Future classes Essential gifts of the earth – All Wellness Advocates Family Physician Kit UK – Those who bought a kit Cleanse and Restore with doTERRA – those on this! Building/Sharing gifts of the earth – Builders only Future classes Book a 10 min phone call in about a month

Purpose of follow up Review oils and ailments – any questions? Any questions about the account – remind them of customer services LRP Advanced classes Host a class Business? Referrals for business or class?