Presentation on theme: "Nonverbal Communication"— Presentation transcript:
1 Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind ofanother person through intentional and unintentional messages through use of the body and voice
3 nonverbal message away and it still gives the same message RepeatNonverbal message conveys the same idea as the verbal; can take either verbal or nonverbal message away and it still gives the same messageExamples: saying “Hello” while waving or saying “Be quiet” while holding index finger up to your mouthRepeat- nonverbal message conveys the same idea as the verbal; can take either verbal ornonverbal message away and it still gives the same messageExamples: saying “Hello” while waving or saying “Be quiet” while holding index finger up to your mouth
4 Substitutenonverbal message replaces verbal message; (also called emblems)Examples: waving to say hello, thumbs up for “good job,” clapping at a concert, hitchhiker thumbRepeat- nonverbal message conveys the same idea as the verbal; can take either verbal ornonverbal message away and it still gives the same messageExamples: saying “Hello” while waving or saying “Be quiet” while holding index finger up to your mouth
5 Nonverbal goes against verbal; they do not match up "I'm fine."ContradictNonverbal goes against verbal; they do not match upExamples: Nodding yes while shaking head no, saying “I’m fine” when your head is hanging down with slumped shoulders, etc.Note: Which is more believable when verbal and nonverbal behaviors are contradictory? Why?
6 ComplementNonverbal supports verbal; used to show how to do something, show sizes, or emphasize emotional feelings; we complement the verbal message with the nonverbal message when demonstrating something or giving directions & pointing (also called illustrators)Examples: “The fish was this big” while holding hands out to indicate size or “I’m so frustrated!” while shaking fists
7 Accent Use of gestures & facial expressions to emphasize or punctuate spoken words (also called illustrators) Examples: yelling “That’s it!” while pounding fist, emphasizing words through tone of voice, saying “My first point…” while holding up one finger
8 RegulateNonverbal cues that control or regulate the interaction of flow of communication between ourselves and another person (Called regulators)Examples: nodding head and saying “uh huh,” giving eye contact, opening mouth to speak, leaning forward, raising eyebrows, or raising index finger
9 VocalicsCommunication through voice (vocal cues other than words = paralanguage) such as…Tone of voice/ pitchVolumeRateAccent/ dialect
10 Kinesics:The study of human movement and gesture, including facial expression & eye contact
11 Affect displays Nonverbal behaviors used to communicate emotions Examples: hugging someone to express love or shaking fist at someone to show anger
12 AdaptorsNonverbal behaviors that help us to satisfy a personal need and adapt to the immediate situation; not really intending to communicate meaningExamples: scratching mosquito bite, adjusting glasses, combing hair, pulling hanging thread of clothing, etc.
13 Communication through the use of space Proxemics:Communication through the use of spaceTerritoriality- fixed area that is occupied, controlled and defended by a person or group as their exclusive domain; regulates social interaction; can be source of conflict; indicates ownership (permanent or temporary)
14 Zones of Space: Intimate: 0- 1 and ½ feet Personal: 1 and ½ - 4 feet Social: 4-12 feetPublic: Beyond 12 feet