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Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Essentials of Human Communication, 7 th Edition Joseph A. DeVito Hunter College.

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Presentation on theme: "Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Essentials of Human Communication, 7 th Edition Joseph A. DeVito Hunter College."— Presentation transcript:

1 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Essentials of Human Communication, 7 th Edition Joseph A. DeVito Hunter College of the City University of New York

2 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Chapter Five: Nonverbal Communication This multimedia product and its contents are protected under copyright law. The following are prohibited by law: - any public performance or display, including transmission of any image over a network; - preparation of any derivative work, including the extraction, in whole or in part, of any images; - any rental, lease, or lending of the program.

3 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Use nonverbal messages to communicate in a variety of ways Use appropriate and effective types of nonverbal communication Communicate appropriately based on gender and culture Chapter Five Goals

4 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Nonverbal communication conveys more meaning than verbal communication. Liars avoid eye contact. Studying nonverbal communication will enable you to detect lying. Unlike verbal communication, nonverbal communication is universal throughout the world. When verbal and nonverbal messages contradict each other, it’s wise to believe the nonverbal. Which of the following statements do you think are true?

5 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Functions of Nonverbal Communication Integration with verbal messages Forming impressions Defining relationships Structuring conversation Influencing and deceiving Expressing emotions

6 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Channels of Nonverbal Communication: Body Communication Body Movements Emblems Illustrators Affect displays Regulators Adaptors

7 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. “OK” sign Emblem Hands far apart when talking of something large Illustration Expressions of happiness Affect display Hand signaling “slow down” Regulator Scratching your head Adaptor What are some other examples?

8 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Body Appearance Height/weight Race/nationality Attractiveness

9 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Facial Communication Happiness Surprise Fear Anger Sadness Disgust Contempt Interest

10 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Eye Communication Duration Direction Quality and Quantity Avoidance

11 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Spatial Communication Intimate space: 0 – 18 inches Personal space: 18”– 4 feet Social space: 4’ – 12’ Public space: 12’ and beyond

12 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Skill Development Experience: Sitting at a Company Meeting

13 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Territoriality “possessiveness of primary, secondary, or public space” Central markers: reserves a space Boundary markers: sets space between your space and others’ Earmarkers: identifies one’s possessions

14 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Artifactual Communication “communicating through objects and arrangements” Color Clothing and body adornment Space decoration Smell communication

15 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Meanings of Touch Positive emotions Playfulness Control Ritual Task-Related Touch Communication

16 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Touch Avoidance People avoid touch for a number of reasons: – Age – Culture – Gender – Self-image Many factors enter into a person’s willingness to touch and be touched by others.

17 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Paralanguage Rate, volume, pitch, and rhythm of speaking Vocal dimensions of speech Judgments about people Judgments about communication effectiveness

18 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Functions of Silence Time to think, prepare Signal importance of a message Used as a weapon Behavior/Response to personal anxiety Communicate emotional responses Nothing to say

19 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Time Communication Time orientation Monochronic time orientation Polychronic time orientation Social clock

20 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Culture, Gender, and Nonverbal Communication Gestures Facial expression and eye movements Colors Touch Paralanguage and silence Time

21 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Decoding Nonverbal Messages Be tentative Be mindful of judgments Consider all message channels Be aware that you could be wrong Consider cultural conditions

22 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. Encoding Nonverbal Messages Keep verbal and nonverbal messages consistent Monitor your own nonverbal messages Avoid extremes and monotony Consider the situation

23 Copyright ©2011, 2008, 2005 Pearson Education, Inc. All rights reserved. End Show


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