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Chapter 6: Nonverbal Communication: Messages Without Words Presentation prepared by Dr. Michael Pearson, Gretchen Gill, and Tim Scanlon of West Chester University PowerPoint Presentation to accompany Looking Out, Looking In, Tenth Edition Copyright © 2002 Thomson Learning, Inc. Thomson Learning is a trademark used herein under license. For permission to use material from this text, contact us by: Phone: Fax: Web: Copyright © 2002 Thomson Learning, Inc.
CHAPTER 6 Nonverbal Communication: Messages Without Words
Copyright © 2002 Thomson Learning, Inc. Nonverbal Communication: Messages Without Words Characteristics of Nonverbal Communication Differences Between Verbal and Nonverbal Communication Types of Nonverbal Communication
Copyright © 2002 Thomson Learning, Inc. Characteristics of Nonverbal Communication Nonverbal communication exists All nonverbal behavior has communicative value Much nonverbal communication is culture-bound Male and female nonverbal communications differ in some ways Nonverbal communication is primarily relational Nonverbal communication serves many functions Nonverbal communication is ambiguous
Copyright © 2002 Thomson Learning, Inc. Characteristics of Nonverbal Communication Repeating Substituting Complementing Accenting Regulating Contradicting Deceiving Nonverbal communication serves many functions
Copyright © 2002 Thomson Learning, Inc. Differences Between Verbal and Nonverbal Communication Single vs. Multiple Channels Intermittent vs. Continuous Clear vs. Ambiguous Verbal vs. Nonverbal Impact Deliberate vs. Unconscious
Copyright © 2002 Thomson Learning, Inc. Types of Nonverbal Communication Type of nonverbal communication characterized by the degree to which we face toward or away from someone Body Orientation Posture The way in which individuals carry themselves (e.g. erect, slumping, and so on) Kinesics A area of nonverbal communication that involves body position and motion.
Copyright © 2002 Thomson Learning, Inc. Types of Nonverbal Communication Motions of the body, usually hands or arms, that have communicative value Illustrators – movements that accompany speech and that cant stand alone Emblems – deliberate nonverbal behaviors that stand alone and have a very precise meaning Adaptors - movements in which one part of the body grooms, massages, rubs, holds, or otherwise manipulates the body Gestures
Copyright © 2002 Thomson Learning, Inc. Face and Eyes Ekman & Friesen identify six basic emotions of facial expression: surprise, fear, anger, disgust, sadness and happiness Microexpression- brief facial expressions Types of Nonverbal Communication
Copyright © 2002 Thomson Learning, Inc. Types of Nonverbal Communication Touch Voice Paralanguage – nonverbal vocal messages that have communicative value: emphasis, rate, pitch, volume tone, disfluencies Touch can communicate many messages and signal a variety of relationships
Copyright © 2002 Thomson Learning, Inc. Types of Nonverbal Communication Clothing conveys 10 types of messages to others Clothing Physical Attractiveness Perceived physical attractiveness affects interaction between people Economic levelEducational background Economic backgroundSocial position Educational levelLevel of success Social backgroundLevel of sophistication TrustworthinessMoral character
Copyright © 2002 Thomson Learning, Inc. Types of Nonverbal Communication Intimate Distance - ranging from skin contact to 18 in. Personal Distance - ranges from 18 in. to 4 ft. Social Distance - ranges from 4 to 12 ft. Public Distance - running outward from 12 ft. Proxemics - the way people and animals use space
Copyright © 2002 Thomson Learning, Inc. Types of Nonverbal Communication Home designs and interiors can communicate impressions Environments can shape the interaction that takes place in them Territoriality Territory - a stationary area claimed by an individual (e.g. your room, desk, or work area) Physical Environment
Copyright © 2002 Thomson Learning, Inc. Types of Nonverbal Communication Chronemics - the study of how humans use and structure time Time
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