Information Technology School of Nursing

LHSON Technology Computers –PCs with Win 7 and Office 2013 Computer Lab –Open 24/7 Printing –LRC and Computer Lab –PawPrints – print release system

LHSON Technology AirBear – wireless access –3 rd floor of Bass building is weak –1 st floor – Presley room of BGCT building is only area Plugs are located underneath classroom desks for charging laptops in the Bass building Extension cords are on the tables of Presley in the BGCT building

Security Bear ID Passwords –Only the help desk can assist you with password issues –You are required to change your password every 6 months –Changing password affects wireless access

Wireless Access 1)Select “Airbear WPA2” from available wireless networks 2)Your computer should prompt you for a user name and password. Enter your Baylor user name and password. 3)If your computer wants to add a certificate, then accept it and ok anything it wants to do 4)You may need to re-enter the same information multiple times. That is ok and not necessarily a problem.

Other Technologies Web Browsers – Have MULTIPLE browsers on your machine (Explorer, Firefox, Chrome, Safari) –If one doesn’t work, then try another Baylor – Box – Network File Storage: –

Other Technologies Canvas – LMS – ExamSoft – online exam –Use Mozilla/Firefox –Go to –Load software well before the first exam Tegrity – Classroom Capture System o Possible be asked to view – link on the side of your Canvas class….

Services General Tech Help –Drop-in help – when doors are open Room 410 – across from the LRC entrance Otherwise, appointments are needed Fill out a request at Please include what days and times you are available –We don’t mind helping! We just need a little bit of notice.

Services Virus Protection –Baylor’s main web page – Current Students – Online Technologies Discount Microsoft Products –See Jennett Hale in Student Services Computer Repair/Troubleshooting -  –We will look at your machine and offer suggestions, but we are not a repair shop Evolve/Elsevier products –Outside vendor – our help is limited

Tech Tips Download any needed items BEFORE coming to class. Watch for times when printing bottlenecks and plan accordingly. Check your Baylor frequently! If using a LHSON machine be aware of what it does and does not do. –Saving files…. Be aware of what building you are in and how it is different from LHSON

Technology Web Pages AirBear Setup and Support – Technology Questions – Help Request Forms –