© 2007 Cisco Systems, Inc. All rights reserved.Cisco Confidential Mobile Unified Communications 1 Cisco Mobility Solutions for Unified Communications UC Consultant Deep Dive Call John Drewry, Director - Solutions Marketing Sundeep Gupta, Sr. Product Manager May 11, 2007

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 2 Agenda  Business Trends  Cisco Solution Overview  Cisco Unified Mobile Communicator  Q&A

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 3 Business Trends

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 4 Mobility is Key to Business Communications  >50% of total enterprise telecom spending today goes to mobile handsets and services ($828 billion WW in IDC)  67% of US workers use a mobile phone for business (Forrester)  40% of all calls made in the office were on a mobile handset (IDC)  878 million mobile workers WW by 2009 (IDC)  Installed base is expected to grow to 3 billion subscribers by the end of 2007 (AT&T).

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 5 The Way We Work is Changing…  More mobile Telework, Flexible Schedules, Business Travel, Meetings Convenience, Highly Mobile Devices, Fashion  More collaborative Less Hierarchy, Teams, Empowered Workers, Faster/Better Decisions  More “virtual” Outsourcing, Partnerships, Blurred Boundaries 1 Forrester research

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 6 Cisco Mobile UC Solution Overview

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 7 Cisco Unified Communications Unified Communication An open solution that works in your existing environment A truly collaborative environment—without borders A more effective way to conduct business EffectiveOpen Collaborative

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 8 Mobile Unified Communications Mobile Communications Unified Communications Convenient Highly Mobile Always-on Flexible Ubiquitous Feature Rich Integrated Collaborative Secure Managed Extending business communications - anytime, any where, any device

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 9 Cisco Mobile Unified Communications Strategy Offer a complete communications experience for all types of users when mobile by extending Unified Communications from the Enterprise network to the user regardless of transport, mobile operator or device

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 10 Different Users Have Different Needs  Unified Communications experience through wired, wireless and cellular devices  Bridge enterprise and wide area mobility through single number reach  Improve productivity and efficiency by reaching the right resource the first time  Access critical applications and resources anywhere Wireless IP Phones Single and Dual Mode Cellular Phones Laptops with Soft Phones Communications

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 11 Cisco Mobile UC Solution Portfolio Cisco Unified Wireless IP Phones Desk, Telework & Hotel Work Campus Mobility Wide Area Mobility Rich User Experience Cisco Unified Mobility Cisco Unified Mobile Communicator Third-Party Phone Clients Cisco Unified Personal Communicator Cisco Unified IP Communicator Third-Party Phone Clients

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 12 Cisco Unified Mobility  Extends Single Business Number to multiple devices Allows voice call continuity inside and outside office up to four external clients Preserves enterprise call coverage services  Flexible administration options Provisioning allows for full administrator control or flexible user self administration (Web/TUI)  Device Mobility between desktop and mobile phone  Supported on Cisco Unified Communications Manager 4.x and 5.x and natively in CUCM 6.0

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 13 Cisco Unified Mobile Communicator  Intuitive, common user experience across different mobile handsets  Extends unified communications to mobile phones and smartphones  Support for BlackBerry, Symbian OS, and Windows Mobile OS handsets (phased)  Support for multiple mobile operators and networks Available Q2 CY07

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 14 Cisco Unified Wireless IP Phones  7921G handset Wireless IP Phone increases productivity by increasing reach-ability Reduce costs by utilizing a single converged network Easy-to-use wireless IP phone (802.11a/b/g) 2” Color display and intuitive access to features Dedicated keys for Push-To-talk, mute, volume, vibrate Integrated speakerphone in docking station Extension mobility Improved battery life Improved durability Multi-charger available NEW

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 15 VoWLAN Solutions for Dual Mode Handsets  Cisco partnering with leading vendors to deliver support for Cisco IP Telephony on dual mode mobile handsets  Phones connect to Cisco Unified Communications Manager over Cisco Unified Wireless Network (Wi-Fi)  Single number access through the desktop enterprise phone number  Single voice mailbox for all business calls NEW

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 16  Partners to develop WLAN client devices that Support the latest Cisco standards and innovations including enhanced security, mobility, QoS, and network management Tested as interoperable with Cisco infrastructure  Cisco Compatible Extension v.4 includes Call Admission Control, UPSD, Voice metrics Nokia E61Nokia E65 Nokia E61i Cisco Compatible Extensions Program

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 17 Cisco Unified Personal Communicator  Single, rich-media interface for PCs  Access powerful productivity enhancing applications  Leverage presence indicators  Use video to exchange ideas “face-to-face”  Escalate communication methods for more effective interactions Voice, Video, Web Conferencing

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 18 Up Close: Cisco Unified Mobile Communicator

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 19 Cisco Unified Mobile Communicator  Extends unified communications to mobile phones  Intuitive, common user experience across different mobile handsets Presence enabled directories Single business number reach Enterprise voic notification and playback Enterprise Call logs Conference notifications Secure Text messaging  Preserves enterprise flexibility and user choice Support for BlackBerry, Symbian OS and Windows Mobile Support for multiple mobile operators and networks TBA

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 20 CUMC High Level Architecture Enterprise Services Mobile Data Network DMZ Outer FirewallInner Firewall CUMA Enterprise Server Collaboration Voice mail Presence Call Control Directory Service Providers CUMA Proxy Server GPRS data channel Voice channel PSTN BES MC

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 21 DEMO

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 22 Cisco Unified Mobile Communicator  Works across variety of popular handsets Preserves user flexibility & choice  Integrated Augments native phone apps & functionality  Intuitive, menu-driven User Interface Dashboard approach to managing calls & messages Provides consistent approach across different handsets Minimizes keystrokes & typing  Secure Securely download user contacts Authentication & encryption protects corporate resources Remote disablement in case handset is lost/stolen  Over-the-air client provisioning No data cables required to download client application to phone

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 23 Intuitive, Presence-based Dashboard One-click availability management Automated profile changes through link to personal calendar Presence status for contacts shown in directory

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 24 Mobile Directory with Presence  Access corporate (Active Directory) and personal (Outlook) directory  Remote search  Integrated presence

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 25 Extend Unity Voic to Mobile  Visual voic Corporate Voic Number of Corporate Voic Messages Name resolution Presence status  Playback in any order  Action synchronized with Unity  Uses Data channel – no voice call required

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 26 Secure Text Messaging  Secure and Guaranteed (unlike SMS)  Foundation for IM with Cisco Unified Personal Communicator  Uses Data Channel – no SMS charge incurred

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 27 Review Call Logs  Shows combined call history for mobile and Cisco Unified IP Phones  Name resolution and Presence Indication  “Select to dial” offers easy way to return important calls

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 28 Cisco Unified Mobile Communicator Architecture Enterprise Services Mobile Data Network DMZ Outer Firewall Inner Firewall CUMA Enterprise Server MC MPE Unity CUPS Call Control Service Providers CUMA Proxy Server PSTN GPRS data channel Voice channel Exchange OLWP/ SSL/TLS LDAP WebDAV AD SIMPLE* JTAPI SIP* XML* OLWP/ SSL/TLS IMAP*

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 29 Cisco Unified Mobile Communicator Phased Handset Support Subject to Change Pearl E50E61 / E61i/E 62 E65Black Jack SGH- i600 DashQQ Pro

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 30 CUMC Release 3.0 Initial System Requirements  Requires AD & Exchange  Unity 4.x, 5.x (Exchange Message Store) secure messaging mode not yet supported  MP 5.3+ or MPE 1.2 (outlook plug-in only)  CUCM 4.x+  MobilityManager or CUCM 6.x for Single Number Reach  Blackberry or Symbian compatible devices

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 31 Pricing Structure  Cisco Unified Mobility Advantage $1995  Cisco Unified Mobile Communicator CAL$50  Cisco Unified Mobile Communicator Adjunct1 DLU  Cisco Unified Mobility (required)2 DLUs List Price

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 32 Mobilizing Unified Communications Business Value Innovation Employee Productivity Collaboration and efficiency Business Transformation Business agility and market differentiation Convergence IT TCO – pays for itself -Reduces Mobile bills -Use of data channel -Single voice mailbox - Enables workers when mobile to reach right resource with right information - Presence / Mobility reduces failed interactions / callbacks

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 33 Cisco Differentiation  Part of a broader UC solution delivering better, more effective communications to end users  Intuitive, lightweight client application delivers better, more consistent user experience  Committed to support clients across diverse handset operating systems  End to end security protects user privacy as well as networks access

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 34 Summary - Cisco Mobility Solutions for Unified Communications Extending the benefits of Cisco Unified Communications to all employees – Any where, Any device, Any transport

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 35 Questions?

© 2007 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialMobile UC EBC 36