Presentation to the EUPAN Riga, March 2015 ISA 2 A Programme for Interoperability Solutions for European public Administrations, businesses and citizens Margarida Abecasis European Commission

Click to edit Master title style Political Context Public sector 50% EU GDP 25% of total employment in EU Public procurement 19% of EU GDP e-procurement: 5%-20% of procurement expenditure (€100 - €400 bn annually) Modernisation of European public administrations "The modernisation of public administrations should continue [...] Interoperability and the re-use of public sector information shall be promoted actively." (*) Council conclusions Oct

Click to edit Master title style Interoperability: the ability of disparate organisations, to interact towards agreed goals, by sharing information through their business processes, by means of exchanging data between their IT systems Interoperability - What is it about? Do Things Together Exchange Meaningful Information 3

Click to edit Master title style Interconnection Information Sharing Better policy making Business opportunities Transparency Interoperability - What is it about? (cont.) One-stop-shopEnd-to-end Open services/data impact on society Digital-by-default Once-only Main principles 4 Improved services to citizens and businesses Optimise and simplify across ministerial boundaries Share services and solutions Unlock data across sectors Develop synergies among institutions

Click to edit Master title style Is it worth it? (*) The Economic Impact of Interoperability, Microsoft research study Wasted time due to "waiting in the line" or delay produced due to "lack of interoperability" when citizens/businesses are served by a public administration results to impact on the GDP (*) Impact 0.50% $2.347 billion $12.8 billion $16.4 billion $10.26 billion $3.9 billion per citizen 5

Click to edit Master title style Spain: 3 out of 4 administrative procedures are now started on-line leading to estimated savings of 2.75 billion€ Nederlands: Modernisation of base registers system results in annual 170M€ burden reduction Denmark: On-line interaction with public services is 30 times less expensive than face to face 6 Savings…. Is it worth it?

Click to edit Master title style Interoperability Solutions for European Public Administrations, Businesses and Citizens ISA 2 7

Click to edit Master title style The objective The ISA 2 programme shall facilitate efficient and effective electronic cross-border or cross-sector interaction between European public administrations and between them and citizens and businesses. 7 The new programme is set to run from 2016 until 2020 Alignment with Multi-annual Financial Framework (MFF) The operational financial envelope is approximately 131 million Euro Proposals from Member States and Commission services executed by the European Commission Implementation:

Click to edit Master title style Is a driver but requires Collaboration Clear Frameworks Leveraging Instruments Streamlining Holistic approach 9

Click to edit Master title style Define Interoperability Strategies, Frameworks and Guidelines Identify Collect Assess Map in a Cartography Deploy Operate Develop Assess ICT impact of EU legislation ESIF & European Semester Leverage interoperability Covered activities 8

Click to edit Master title style A mapping of IOP solutions to the Building Blocks of the EIRA. A reference architecture for delivering digital public services (across borders and sectors). EIRA European Interoperability Reference Architecture EICart European Interoperability Cartography Frameworks, Guidelines, … 9

Click to edit Master title style Assess the ICT implications of the Union's legislation Streamlining… Identify legislation gapsthat hinder interoperability 10

Click to edit Master title style 13 Points of Single Contact in EU Member States - challenges : Several PSCs in 1 country; Different one-stop shops are not integrated; Different ways of describing and representing public services; Redundant descriptions of public services; Lack of user-centric approach for the PSCs; Working with stakeholders 11

Click to edit Master title style 14 Organise PSCs around key generic business events – harmonised across the EU; Standard and user-centric way of describing key generic business events and public services; Flexible ways of integrating/connecting other one-stop-shops, such as PSCs, eGoverment portals, websites of Chamber of Commerce; Re-usable tools and specifications. Working Group – subgroup of the EUGO network Austria, Estonia, Finland, Latvia, Lithuania, Spain and Greece Working Group – subgroup of the EUGO network Austria, Estonia, Finland, Latvia, Lithuania, Spain and Greece 12 Working with stakeholders

Click to edit Master title style – Align national programmes with interoperability frameworks and specifications such as the EIF – Enhance inter-institutional capacity of public administrations Leveraging instruments European Structural and Investment Funds (ESIF) 14

Click to edit Master title style VOCABULARIES IDENTIFIERS CODE LISTS GLOSSARIES ORGANISATIONAL STRUCTURES COLLABORATIONS ORGANISATIONAL POLICIES GOVERNANCE PROCESSES BUSINESS MODELS BRIDGING LEGISLATIION DATA SHARING PRINCIPLES SERVICE TERMS AND CONDITIONS NETWORK FOR DATA TRANSPORT COMPLIANCE WITH LEGISLATION STANDARDS FOR DATA EXCHANGE INTERCONNECTION ARCHITECTURE Organisationnel Legal Semantiqque Technique SECURITY Good practices for the interconnection (and access to) base registers Disseminating good practices 13 More in the afternoon IPSG session on the "once-only" principle….

Click to edit Master title style Join ISA initiatives at: Q&A 15