1. Governance e-Transformation Launch of Moldova-India Dialogue & Collaboration Chisinau January 21, Governance e-Transformation Launch of Moldova-India Dialogue & Collaboration Chisinau January 21, 2011

2. Republic of Moldova Total area: 33 846 km 2 Population:3,563,700 people GDP - $ 4.8 billion (2009)

3. ICT development penetration

4. ICT sector development  9,5% of GDP  One of the most high-paying  Average sales growth - 25% (2007)  20.500 jobs  5% of RM exports

5. ICT sector development

6. Government Readiness Index (e-GRI)

7. Moldova’ s e-Transformation GoM is determined to leverage ICT to enhance government performance and global competitiveness so as to improve the quality of life in Moldova. Governance Reform and Modernization – precondition for Moldova’s economic prosperity and integration in the European Union. Governance e-Transformation Agenda – Moldova’s alignment with European Digital Agenda 2020, Malmo Ministerial Declaration on e-Government, 2009 and EU e-Government Action Plan 2011-2015

8. Moldova’s e-Transformation e-Transformation Council chaired by Prime Minister Vlad Filat, Ministry of ICT and e-Government Center. E-Transformation Roadmap and Governance e-Transformation being in the process of development. e-Government Center - the key driver of e-Government and sectoral transformation initiatives that better serves customers and makes the Government more accessible, productive and networked.

9. Moldova National eTransformation Implementation Roadmap Regional / Global level Regional / Global level National level Better serve the citizen Achieve economic growth Knowledge-based society ICT Infrastructure (Key areas include: Broadband and ICT Security) e-Government Sector Transformation ICT Industry Development Digital Inclusion Key areas include: Improve Government Efficiency & Effectiveness Increase Citizen Engagement Key areas include: Improve Government Efficiency & Effectiveness Increase Citizen Engagement Possible Sectors to focus on ** Education Healthcare Agriculture Social Energy Tourism *** In accordance to the priorities of the Government Possible Sectors to focus on ** Education Healthcare Agriculture Social Energy Tourism *** In accordance to the priorities of the Government Key areas include: Grow ICT Industry Develop ICT Manpower Promote Innovation and Applied R&D Key areas include: Grow ICT Industry Develop ICT Manpower Promote Innovation and Applied R&D Key areas include: Improve ICT Accessibility Raise ICT Awareness and Usage for All Key areas include: Improve ICT Accessibility Raise ICT Awareness and Usage for All EU Integration ICT Leadership Competitiveness

10. Proposed Strategic Priorities eGovernment Government ICT Industry Development Economic Development - ICT Sector Sector Transformation (Education, Health, Agriculture, Social, Energy, Tourism, etc) Sector Transformation (Education, Health, Agriculture, Social, Energy, Tourism, etc) Economic Development - Business Sectors ICT Infrastructure (Broadband & Security) ICT Infrastructure (Broadband & Security) National Infrastructure Development Digital Inclusion Social Development

11. E-Government Center Moldova To leverage ICT to enhance government performance and global competitiveness so as to improve the quality of life in Moldova. Mission To be a key driver of e-Government and sectoral transformation initiatives that better serves customers and makes the Government more accessible, productive and networked. Vision

12. e-Government Strategic Outcomes by 2012 Delivered innovative government services to citizens and businesses. Increased accessibility of government to the public Enhanced public participation in government decision-making Networked government, whole of government shared infrastructure Improved productivity and capability of government officers Enhanced economic competitiveness through ICT.

13. e-Government Immediate Priorities G2C Portal (Government 2 Citizens) Deployment of electronic and mobile services in Education, Health, Agriculture and Social Protection e-Reporting Portal for Business G2G Portal Date.gov.md – One-Stop-Shop for Government Data Whole of the Government Infrastructure based on the state-of—the art technologies

14. Strategic Alliances and PPPs for Moldova’s Governance e-Transformation World Bank, Governance eTransformation Project, e-Governance Project with Estonia e-Governance Academy, USAID, UDNP, iDA International Singapore on : 1.E-Government Leadership and Capacity development; 2.E-Transformation enabling environment (policy, legal, and technical frameworks); 3.State-of-the- Art Government Infrastructure – “M-Cloud”, e- Services, Open Data, etc.