1. The e-government Conference main issues
25 september 2003

2. E-Government Conference
A great communication impact for the eGovernment items
1508 participants from 32 Countries and 230 accredited journalists
eGovernment awards and the presentation of the 65 applications representing the best practices of public administrations in Europe
The Ministerial declaration - political background for the expected Communication by the Commission
Both these documents basis for the Conclusions of the Telecommunications Council of November

3. Ministerial declaration – Goals
eGovernment:
On-line application and services for the users
Benefits for the Information Society
Driver for the modernization of the entire European public sector (productivity and efficiency)
Reduce administrative burden to strengthen European competitiveness
Enhance the quality of life through inclusive public services
Achieve a modern European administration through electronic cooperation between different levels of government and across national borders

4. Turning Objectives into Actions
eGovernment requires a shared “user-centered” vision of innovation
Identify a list of pan-European services that can be deployed in the next years starting from current experiences in Job search and Learning Opportunities
Improved Service Delivery
Interactivity
Web Accessibility Initiative
Multi-platform access

5. Turning Objectives into Actions – (cont.)
Trust, Security and Privacy
shared standards of security across the European Union
significant developments in electronic identity and authentication systems
Interoperability of Public Administration Systems
Welcomed the Working Paper on Interoperability in support of eGovernment provided by the Commission
Use of open standards
Increasing interest in the use of open source software in public administrations

6. Turning Objectives into Actions – (cont.)
Getting the Best from Public Funding
define the relevant priorities in view of the further development of the EU programmes and the assignation of their financial instruments
provide coherent strategic guidance to and exploitation of these programmes

7. e-Government Implementation
Organisational Change
eGovernment requires a profound reorganisation within the administrations, including process redesign, training of personnel, legislative changes and new management models
Central-Local Cooperation and Coordination
cooperation between the different layers of government to ensure seamless provision of electronic services

8. e-Government Implementation – (cont.)
Public-Private Co-operation
Public sector information is an important content resource for the creation of added-value services by private companies
Adoption and transposition of the directive on the re-use of public sector documents
Reuse and Best Practices
eGovernment Evaluation and Monitoring

9. The involvement of EPAN
Ministers recognised the importance of the exchange of strategic and operational experiences among the Member States, in particular through the European Public Administration Network
The European Public Administration Network will propose organisational recommendations and enable the exchange of best practices within the Member States on organisational change

10. The involvement of EPAN – (cont.)
Ministers invited the European Public Administration Network to enhance and sustain the exchange of experience concerning innovative and more efficient models for a modern administration for EU citizens, making specific reference to co-ordination/co-operation, enabled by eGovernment, between European national and regional/local administrations and look forward to strengthen cooperation with the Commission on these issues, where relevant

11. Best Practices
Presented the 65 excellence experiences across Europe in:
Better life for citizens
Competitiveness
E-Cooperation among government levels
Launched an initiative to promote a “permanent network” of the Best practices