Unit 4 COMMUNICATION. Ways of Communication  Write a letter.

Slides:



Advertisements
Similar presentations
Telephone Conversation
Advertisements

Making a Phone Call. Vocabulary pay phone public phone cell phone mobile phone.
USING THE TELEPHONE.
Communicating on the Telephone
USING THE TELEPHONE.
Telephone Etiquette.
Telephone Etiquette By: Malcolm Moore.
I was born in Edinburgh in When my mum was pregnant with me, she was convinced that I was going to be a boy because I kicked so much...! I have lived.
Unit 9 Stay in Touch ——Listening and Speaking. How do they stay in touch with friends? send text messages write letters send s make phone calls.
1. 2 Telephoning 3 INTRODUCING YOURSELF Good morning Let’s start Shall we start Let’s get down to work.
Telephone Conversation
Unit 2 Breaking News On the Phone. Class Objectives ★ Topics : Scandal ☆ Functions : Introduce a piece of news React to gossip or news ★ Phone conversation.
On the Phone Unit 2. Telling Tales Listening Practice Word Tips Language Focus Role-Play Assignment Warming-up.
Lawrence Technological University Office of University Housing Voice Mail System Guide.
Phone Calls Level 1.
How to make a phone call.
Lesson 4 Making Telephone Calls Business English Conversation & Listening Instructor: Hsin-Hsin Cindy Lee, PhD.
 Turn away from your computer, desk, or other work  Have a pen and paper nearby  Answer the calls promptly, by the second or third ring  Smile as.
A Telephone Operator.
PHONE CALLS A: Is ………….. Mr Jones? B: Yes, …………… A: Hello, ……….. Micheal. ………....speak to Kate? A: ……….a moment. …………,but she isn’t here. Do you want to.
TELEPHONE ENGLISH.
Vocabulary Link A telephone quiz Match the words with the pictures. 10 Lesson A Telephoning Lesson B Crazy for cell phones Vocabulary Link A telephone.
SPEAKING III. Telephone terms PeopleTypes of phone caller/called partyfixed Operatordesk/desktop phone mobile phone hands-free (in a car) Parts of phoneCalls.
Conversation Lesson 23: Leaving or Taking a Message.
LESSON 2 TELEPHONE AND APPOINTMENTS 电话和预约. AIMS AND REQUIREMENTS To know how to make local and international calls; To grasp how to make an appointment.
Telephone English When you answer the phone: Good morning. This is Chengtai Trading Company. May I help you? Good afternoon. This is Dan An Commercial.
A guide for using the telephone
Business Correspondence Communicating over the Telephone.
Office English Lesson 4 Oct. 24, 2012.
Office English Lesson 3 Oct. 17, Telephone etiquette A. Be polite Treat everyone equally Focus on the caller, as a receptionist Be helpful Don’t.
ON THE PHONE Talking on the phone, taking a message. VY_32_INOVACE_13-17.
On the phone In this unit you are going to: take and report telephone messages. make, accept ad refuse invitations. listen for details. read about telephone.
Sophomore Seminar. Students will learn proper phone, text messaging, , and social networking etiquette. They will demonstrate this knowledge in assignments.
GET CONNECTED Move Ahead 7 th form VOCABULARY WORK Let’s refresh the words. Read the questions and use the new words in your answers.
Unit 1 Sections 1-6 Sentence Frames 1 st Grade. Unit 1 Section 1 Sentence Frames 1 st Grade.
© 2011 wheresjenny.com Role Play –Secretary and client 1 Role play – Secretary and client on phone call.
Telephone – Taking Messages If working as a receptionist, how should you answer the phone? “Hello” “(your name) speaking” “(your department)” “(your company’s.
Unit 9 Stay in Touch Hemin. Teaching aims: To improve the students’ ability of listening and speaking. To master some useful expressions and key.
Making a phone call. Introducing yourself Asking to speak to somebody Asking who the caller is Telling the caller that someone is not available Taking.
1 May AL Communication. 2 Teaching Plan Communication, Nonverbal Break Oral Communication On the phone Break.
On the phone Lesson 10. Can I speak to ……….please? This is …… calling Can I leave a message with you? Hang on a minute Can I take a message? I’ll put.
Phoning about the Science Activity Week. There’s a call for you. You’re just at home, and you answer the telephone. A: Hello. Can I speak to Li Hui? B:
1 English on the air II IIإنجليزي عَ الهوا. 2 Comprehension فـهـم.
Unit 3 Inventors and inventions. Listening on P62: Please read the questions before listening and discuss them in pairs. 1.What function are already included.
MAKING A PHONE CALL. Steps to make a phone call: 1. Opening 2. Telling the aim of telephoning 3. Closing.
FUNCTIONAL ENGLISH SPEAKING ON THE PHONE If you aspire to work in an office and one of your duties is to answer the phone, you have to master these expressions.
電話 & 電子郵件英語 教職員英語講座系列 1 Fall 2011 Andrea S.W. Lin.
LEARNING UNIT 7 (Week 11) Making A Business Telephone Call ENGLISH FOR PROFESSIONAL COMMUNICATION.
Communication UNIT 10 Anglicize your speech –
10. Hafta.
Unit 3 On the Phone. objectives answer the phone ask to be connected connect a caller leave messages deal with problem by telephone.
INFORMAL S ANSWERING THE QUESTION ADEQUATELY.
UNIT 7: Telephone Conversations Discuss mobile phone use Practice leaving messages.
AUDITING Elysa Hartati.
Definition of phrasal verbs  a phrase that combines a verb with a preposition or adverb or both and that functions as a verb whose meaning is different.
Taking Phone Call Name of Group 1. Siti Mesaroh. ( ) 2
Phone Conversation.
Hello? Using the telephone
Competency – 3 Engages in active listening an response appropriately
Unit 4 COMMUNICATION.
To hang on/up.
Unit 4 COMMUNICATION.
Answering the phone: Hello? (informal) Thank you for calling Microsoft. Sam speaking. How may I help you? Andrew’s Book Store. How can I help you?
UNIT 4 COMMUNICATION SERVET YILDIZ 8 / B : 24
Female: Hello, ABC Company, How can I help you?
Handling Phone Conversation
Telephone English By Joy Yu.
Telephone English.
Telephoning.
TELEPHONING.
Presentation transcript:

Unit 4 COMMUNICATION

Ways of Communication  Write a letter

Text a message

Leave a voic

Make a phone call

Send a fax

Send an

Leave a message note

Use social network

Speak face to face

Speak-make-leave face to face ………… a phone call ………………. a voic messagespeak make leave

send – use -- write ……………. social network ……………… a fax…………………. a letter use send Write

Text – Leave -- Send ……………… a postcard …………… a message…………….. a message note text send leave

Keep in touch : to communicate or continue to communicate with someone by telephoning, or writing to them

How do you keep in touch with your friends?  I usually make a phone call. I also use social network.

Formal X Informal

Making and answering phone call  Could I speak to Steve, please?  Who’s calling  Could I ask who is calling? (Kimin aradığını sorabilir miyim?)  One moment, please. (Bir dakika, lütfen)  Can you hold on a minute, please. (Bir dakika hatta kalır mısınız lütfen?)  I’m sorry, he’s not available at the moment. (Şu anda kendisi uygun değil.)  Would you like to leave a message?  Could you ask him to call me? (Beni aramasını söyleyebilir misiniz?)  Could I take your name and number?

 I can’t hear you very well. It’s a bad line.(Sizi iyi duyamıyorum. Hat kötü.)  Could you repeat that, please? (Tekrar edebilir misiniz lütfen?)  I’ll call back later. (Daha sonra ararım.)  Thanks for calling.  Could you please repeat that?  Hello, John speaking.

Exercise 1  Put the words in order 1. ask / your / to / call / you / could /me / brother Could you ask your brother to call me? 2. you / please / on / hold /moment / a / could Could you hold on a moment, please? 3. is / Mr. Swan / available / moment / the / at Is Mr. Swan available at the moment? 4. who’s / calling / ask / I / could Could I ask who’s calling? 5. and / number / name / take /could / I / your / please Could I take your name and number, please?

Exercise 2 1. Would you like to leave a message? 2. He is not available at the moment. 3. Could I speak to George, please? 4. Could you ask him to call me? Jane : Hello, Jane speaking.. Hulk: Hello! …………. Jane: ………….. Could I ask who’s calling? Hulk: I’m Hulk Chris. His friend from school. Jane: ……….…….. Hulk : Yes, please…………… My number is Jane: All right.

Ticket

Contact (temas kurmak) Could you tell him to contact with me?

Caller Receiver Someone who makes a phone call. Someone who answers the phone call /who gets an

exhibition

Science

Expressing concern and sympathy  I’m sorry to hear that.  I hope you feel better soon. (Umarım yakında iyileşirsin.)  That’s so bad.  We’ll meet up later, then. (Öyleyse sonra buluşuruz. )  See you later, then.

Board games

Accessory store

abbreviation

Use (kullanmak)

Call (adlandırmak)  People called text message service SMS (Short Message Service)

Become (olmak)  SMS became popular because text messages are cheap, fast and fun.

Approximately (yaklaşık olarak) People send approximately 10 million text messages a day in Turkey.

Nearly (neredeyse)  In Turkey, nearly 70% of teenagers have mobile phones or use their parents’ mobile phones.

Combination: a mixture of different people or things  Teenagers generally write text messages by using short combinations of numbers, words, symbols and abbreviations.

 In some schools, teachers are worried about the negative effect s (etki ) of text messaging on teenagers. They believe that this text language is bad because it is not correct (doğru). According to (…-e göre) them, language s (dil) are chang ing (değişmek) fast because people mostly prefer communicating with new technology.

mock

Record

Dial

Hang up

guess (sanmak /tahmin etmek)

Bowling alley