Emerging Leaders - IUPUI Indianapolis, Indiana April 2, 2008 Finding Your Purpose Through Servant-Leadership Larry C. Spears President & CEO The Spears Center for Servant-Leadership 329 Garden Grace Drive Indianapolis, IN

Who is the Servant-Leader? “The servant-leader is servant-first. It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. The difference manifests itself in the care taken by the servant to make sure that other people’s highest priority needs are being met.” Robert K. Greenleaf

The Best Test “Do those served, grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? And, what is the effect on the least privileged in society? Will they benefit or at least not be further deprived?”

Ten Characteristics of Servant-Leadership Listening Empathy Healing Awareness Persuasion Conceptualization Foresight Stewardship Commitment to the Growth of People Building Community

Six Major Applications of Servant-Leadership  Personal Growth and Development  Service Learning Programs  Leadership Education  Organizational Development  Trustee Development  Community Development

Video Clip: NBC DATELINE NBC DATELINE segment with Stone Phillips as seen by ten million viewers in 2004 Quick Back Story Video Length: 7 minutes

 Companies include  TDIndustries,  The Toro Group  The Vanguard Group  Synovus Financial  ServiceMaster  The Men’s Wearhouse  Starbucks Servant-Leadership Within the 100 Best Companies to Work For

The Toro Company Five Building Blocks of Servant- Leadership at The Toro Company  Philosophy  Beliefs/Values  Vision  Culture  Leadership

The Vanguard Group  Assets recently topped $400 billion; annual cash inflow at $50 billion  Founder John Bogle discovers Greenleaf’s writings in early 1980’s  Belief in a dream

ServiceMaster  One of fastest growing companies in the world  Employ/manage over 200,000 people  Serve more than 6 million customers in over 31 countries

ServiceMaster Chairman, C. William Pollard: When we lead by serving, we are committed to being :  An example for others to follow  An initiator for change and growth  An activist for the future

Servant-Leadership at TDIndustries Basic Values  Concern for and Belief in Individual Human Beings  Valuing Individual Differences  Honesty  Building Trusting Relationships  Fairness  Responsible Behavior  High Standards of Business Ethics

The Spears Center for Servant-Leadership exists to encourage the understanding and practice of servant leadership, and with a primary focus on the ideas and writings of Robert K. Greenleaf and Larry C. Spears. The Spears Center for Servant-Leadership

To Learn More... Print/Video Resources Website Resources Monthly E-Newsletter Workshops/Retreats Contact: Larry C. Spears President & CEO The Spears Center for Servant-Leadership