1. Leadership: Understanding its Global Impact
Chapter 3:
Developing self awareness

2. Learning objectives Use reflective learning to develop self awareness
Understand the means of developing leadership ability
Identify your own emotional intelligence
Use coaching skills
Understand servant leadership as a development model

3. Chapter contents Introduction Spotlight: Julie Hammer
Reflective learning
Personal mastery
Leadership development
Emotional intelligence
Leader in action: Charles Handy
Mentoring and coaching
Servant leadership
Summary
Case study: A leadership development plan

4. Spotlight: Julie Hammer
Do what you are good at—and do the very best you can. You need to discover what you enjoy and focus on that. What is most important is that you work hard at whatever you do.
Effective leadership:
know your values and beliefs
create a bond of trust between yourself and team members

5. Introduction Characteristics of future leaders: a broad education
boundless curiosity
boundless enthusiasm
belief in people and teamwork
willingness to take risks
devotion to long-term growth rather than short-term profit
commitment to excellence
readiness and preparedness for the role or situation
virtue and vision

6. Introduction (cont.) What business expects of its leaders:
the ability to think long term
good communication skills
self awareness
trustworthiness
having vision
understanding local/organisational culture
enthusiasm
integrity
optimism
the ability to give constructive feedback

7. Reflective learning Double-loop learning (Argyris 1991)
Single-loop learning
Reflective journal
incident
Reaction
Reflection
realisation

8. Personal mastery Senge 1990 Personal vision Current reality
Creative tension
Structural conflict
Characteristics of personal mastery

9. Leadership development
Development through self discipline
Experience
Education
Leadership development programs
feedback intensive programs
skill-based programs
conceptual knowledge programs
personal growth programs

10. Emotional intelligence
Elements:
understanding one’s feelings
empathy for others
the regulation of emotions to enhance living
Goleman (1995): Five factors:
self-awareness, self regulation, motivation, empathy, social skill

11. Leader in action: Charles Handy
The sobering thought is that individuals and societies are not in the end remembered for how they made their money, but for how they spent it. (p. 10)

12. Mentoring and coaching
informal relationship
Executive coaching
focuses on specific, clearly articulated outcomes

13. Servant leadership Robert Greenleaf 1970
Leaders who want to make the world a better place
Blanchard 2007
leadership component
implementation component
a question of heart
Servant leaders lead because they want to serve others

14. Servant leadership (cont.)
Characteristics and behaviours:
listening
empathy
healing
awareness
persuasion
conceptualisation
foresight
stewardship
commitment to the growth of people, and building community (Larry Spears)

15. Summary Insights and tools: reflective learning personal mastery
emotional intelligence
executive coaching
servant leadership

16. Case study: A leadership development plan
A framework for developing leaderships skills:
What leadership style or position do you aspire to?
Analyse your own strengths and weaknesses
Compare your current attributes with those desired in the future
Develop capacity
Success