The JMH Mentor Program March 2012

Mentor Program Goals Increase job satisfaction and retention Increase job satisfaction and retention Encourage professional growth and development Encourage professional growth and development Foster a ____________within the hospital Foster a ____________within the hospital

Guide Advocate Networker Communicator Resource ___________ Friend Listener Encourager Coach Confidant Facilitator Challenger

Precepting 1. Short-term process 2. Offers supervision while learning new skills 3. _________oriented 4. Occurs at work 1.Long-term process 1. Long-term process 2. ____________oriented 3. Provides a social connection to the organization 4. Interaction during personal time Mentoring

Essential Elements Of the Mentoring Process

Proper match

Department Worked Years of practice Biographical Sketch Predictive Index Teaching/ Learning Style Educational preparation and Past educational experience ________________ Mentor/Mentee Match Criteria

Professional Relationship

Skills & Behavio r Development

COMMUNICATION SKILLS Be brave. Share your experiences if those experiences might be helpful. Listen for recurring themes. Ask open-ended questions. If you are not sure about what you’re hearing, ask for clarification. Identify what communication skills are lacking and build those skills. – Example: ________________ Use “I” statements rather than “you” statements. Stay focused. Be there. Be present. Be quiet and listen. Don’t worry about what you’re going to say next. _________MORE THAN YOU TALK. Make sure your message and your actions match.

PERSONAL ACCOUNTABILITY Learn & Grow (empowered area) – “I’m a piece of the puzzle” – “It starts with me” – “This can work” – “I can make it happen” Ownership, finding solutions, __________________ Personal accountability is part of the foundation for building adult behaviors in the work place – stay tuned for more on that! ___________ of accountability – Upper level: Learn & Grow – Lower level: Protect & Defend

ADULT BEHAVIOR IN THE WORK PLACE These skills & behaviors can be learned - mentors are role models 24/7 Personal accountability expected by all Everyone has an equal voice & uses it Communication flows all ways – take messages to the “right mail box” Conflict is managed openly

Initiate contact with your mentee. If contacts have failed after ________ attempts, notify the mentor coordinator Schedule a minimum of ____ meetings within the 12- month program Submit a feedback form to the mentor coordinator following each meeting Follow up phone calls are strongly encouraged MENTOR RESPONSIBILITIES

A savior A foster parent A therapist A “cool” peer An ___________ WHAT A MENTOR ISN’T

Share your ________________ and experience Develop leadership skills – invest in the future Spend time with someone interested in growing professionally Sense of giving back Fun, friendship Building your personal resume MENTORING – WHAT’S IN IT FOR ME?

Answer questions promptly or get help from someone who can Set parameters on your role Give _________________ feedback Learn from your mentee TIPS FOR MENTORS