Industrial Engineering: Consulting 101 Kalpesh Munot Rahul Gandhi Deloitte Consulting LLP September 9th, 2015

Agenda What is consulting? What do consultants do? What is the consulting lifestyle? How do I become a consultant? & How does Industrial Engineering connect with Consulting? Questions?

Introductions Kalpesh Munot Consultant in Technology Penn State Class of 2010 Industrial Engineering Rahul Gandhi Business Technology Analyst Penn State Class of 2014 Industrial Engineering

What is consulting?

What is Consulting? Solving real problems and creating real value Client has a problem it wants to address, but lacks the resources to achieve its needs Client partners with Deloitte Consulting and gains innovative solutions, specialized knowledge, and fresh perspectives Consultants help clients address their most complex challenges by developing executable strategies, driving positive operational change, and transferring knowledge and skills. Breakthrough performance is achieved through innovative thinking and disciplined follow-through. Insight. Execution. Results. Forward Thinking. Helping clients develop and execute future plans to support organizational growth and address key operational issues Executable Strategy. Differentiated by our ability to work with senior executives to improve performance and choose the most effective course of action, fusing executable strategy, operations, and technology. Visible Results. Providing our clients management with advisory support to make major decisions and implement improvements that strengthen business performance Translation… Much like a doctor diagnoses patients, prescribes medication, and oversees patients’ recovery, consultants help their clients to identify business problems, develop solutions, and execute on those solutions.

How do consultants work? Problem Recognition Client identifies a problem it needs help solving OR We identify an opportunity to improve our client’s business Proposal We submit a proposal outlining the work to be done, benefits, and project cost Negotiations Research & Analysis Examine client’s: Business processes Resource needs IT needs Gather business requirements Design a solution Recommend & Implement Solution Recommend solution(s) Help client build and implement recommended solution(s) Additional Opportunities

Who do we work for? Various clients in various industries… Consumer & Industrial Products Energy & Resources Financial Services Life Sciences & Health Care Public Sector Technology, Media & Telecommunications As the world’s largest consulting firm, we help clients take decisive action and achieve sustainable results. More than 44,000 practitioners serving 100 countries/locations Serving over 80% of Fortune 500 companies

What do consultants do?

Consultants specialize in different practices Deloitte’s Consulting practice is built around three service areas: Human Capital, Strategy & Operations, and Technology Strategy & Operations Human Capital Technology Actuarial, Risk, & Advanced Analytics HR Transformation Organization Transformation Talent, Performance, & Rewards Strategy Mergers & Acquisitions Business Model Transformation Finance Supply Chain & Manufacturing Operations Service Operations Technology Strategy & Architecture Information Management SAP Oracle Deloitte Digital Customer Solutions Systems Integration Application Management Services Human Capital: Align our client’s people issues with their business strategy through industry expertise, HR service delivery, talent, culture, change, leadership, and rewards strategies S&O: Fuse insightful thinking with disciplined execution to help companies realize tangible, significant, and enduring value Tech: Solve tough business challenges by applying technology-based innovation backed by full-spectrum delivery across strategy, implementation, management, and operations

Human Capital Consulting

Human Capital Consulting Business led. People driven. People are the one asset that impacts every single organization. Human Capital Consulting helps generate top and bottom-line value by aligning our clients’ people issues with their overall business strategy. Actuarial, Risk, & Advanced Analytics HR Transformation Specialize in providing advanced analytics, quantification of risk, and insurance advisory services across all industries Help clients assess and manage risk, including strategic risk financing, claim and underwriting audits, and enterprise risk analyses Improve the efficiency and effectiveness of HR service delivery models and functions Design and implement strategies that create value by improving HR operations, controlling people-related risk, and improving workforce productivity Organization Transformation Talent, Performance, & Rewards Align people strategies with enterprise strategies by addressing the “human factor” in an organization’s success Support clients through organizational challenges stemming from mergers and restructuring, technology implementations, functional and sourcing transformations, risk and regulatory adoption, and other activities Help companies develop an integrated rewards program that meets the changing needs of its workforce Provide design, delivery, and performance improvement solutions to purchasers, providers, and administrators of employee programs

Strategy & Operations Consulting

Strategy & Operations Consulting Executable strategy. Extraordinary insights, enduring value. Executable strategy requires fusing insightful thinking with disciplined execution to achieve breakthrough performance. By bridging the gap between vision and strategy, Strategy & Operations Consulting helps solve our clients’ most complex business problems. Develop executable strategies for our clients through a rigorous, fact-based approach that is focused on results Strategy (Monitor Deloitte) Help clients build lasting competitive advantages at every level of operations, from product development, to manufacturing, to distribution Supply Chain & Manufacturing Ops. Assist CFOs and finance functions with improving the value within their organizations as well as externally in the marketplace Finance Work with clients across multiple industries and sectors who are focused on improving profitability and business productivity Services Operations Guide clients through accelerating revenue and cost synergies, reducing risk, and retaining key talent while making fundamental changes Mergers & Acquisitions Help clients transform how they create value through enterprise model design, strategic location decisions, and shared services Business Model Transformation Prepare junior practitioners to be CXO-level advisors by exposing them to a broad range of experiences across service lines and industry sectors, and by building core consulting skills General Management

Technology Consulting

Technology Consulting Business led. Technology enabled. In business today, technology drives transformation, productivity, and global operations. Technology Consulting at Deloitte helps clients solve their toughest challenges through applied innovation. The service offerings within Technology Consulting span a broad portfolio of core capabilities, and drive the development of a tailored, scalable and repeatable solution Technology Strategy & Architecture Information Management Deliver Technology Advisory and Implementation solutions that extract and maximize business value from IT investments Plan, design, and implement solutions that deliver and analyze information efficiently for competitive advantage of clients over other high performers SAP Oracle Help clients across SAP’s full line of applications and technology Help clients drive revenue growth, improve operating margins, enhance asset efficiency, and promote effective governance through Oracle Deloitte Digital Customer Solutions Deliver web, mobile, ecommerce, social, and collaboration-based solutions to our clients Provide solutions customized for targeted industries and sectors that are designed to drive enhanced customer performance Systems Integration Application Management Services Develop and integrate technology solutions with a focus on structuring, managing, and implementing complex technical solutions Help clients ensure alignment between their application portfolio and their business needs

Which is the right direction for me? A good way to determine your fit within a Service Area is to ask yourself what your first reaction is when presented with a business problem. Each service area focuses on unique client needs. Do you first think of… The process, financial or operational approaches to solve that problem?  Then, you are probably a fit within Strategy & Operations. The organizational, people-related or leadership activities needed to solve the problem? Then, you are probably a fit within Human Capital. The enabling technology needed in order to be solve the problem?  Then, you are probably a fit within Technology.

What is the consulting lifestyle?

Not just a job, but a way of life… Consulting is far from your normal 9 to 5 – the firm, the work, and rewards are unique and diverse! Working conditions Project demands usually requires at least 45 hours per week, sometimes more. Instead of working at one desk day after day, traveling consultants are able to work wherever is most effective and convenient. Most of the time, this is at the client site. Being on different projects and traveling to different client sites decreases the likelihood of getting bored and promotes a learning environment. Getting involved Approximately 80% of your consulting job focuses on client work, but up to 20% of your time is spent giving back to your firm and community. Activities include: Recruiting, community service, and social events. Other Client Work Speaker Notes: As mentioned previously, working conditions often require longer hours than a standard 9-5, especially in order to meet a deadline. And because most consultants travel frequently, working conditions may include working in conference rooms, airplanes, hotel rooms, and hallways. However, this constant change of scenery increases the likelihood that you will not be stuck working at the same desk every week and gives you the chance to see the country (and the world!) Extracurricular activities are also a large part of many Consulting firms. At Deloitte, we encourage our employees to give back to the community through firm-sponsored and employee initiated events. Other activities also include participating in recruiting, networking, and social events. One of the benefits of the frequent-traveler lifestyle is the personal accrual of travel points (airline miles, status at hotel chains, free rental cars, etc.). [Please share your own travel stories or describe how you have benefited from affinity program membership.] Life on the road Consultants typically travel every week, usually Monday through Thursday (sometimes Friday). Depending on your level, you may change projects every few months, or even weeks. Projects can range in location from locally to internationally. Frequent travelers earn lots of hotel points and frequent flyer miles, which are yours to keep and to use for personal vacations.

Unique Opportunities for Growth Deloitte supports the development and growth of its top performers via the Graduate School Assistance Program (GSAP) and the Continuous Career Path (CCP) Business Analyst Consultant Continuous Career Path Senior Consultant Manager Senior Manager Partner/ Director GSAP (MBA) Option 1: Apply for GSAP and attend top MBA programs with our sponsorship Option 2: Apply for the Continuous Career Path and be directly promoted to Senior Consultant without an MBA OR Our Alt-Travel program gives practitioners limitless opportunities! Consultant Senior Consultant Continuous Career Path

How do I become a Consultant How do I become a Consultant? & How does Industrial Engineering connect with Consulting ?

Is consulting the right fit for me? Consulting is a fast-paced, collaborative environment where groups of individuals thrive working along side one another.

Are you the right fit for consulting? And specifically, could you work for Deloitte Consulting? We look for highly motivated, well rounded students from all majors. Achiever Leader Team Player Strong track record of success and accomplishments Ability to think critically and outside-of-the box Strong quantitative / qualitative capabilities Big-picture thinker with a focus on the overall goal Strong communication and interpersonal skills Initiative and drive to face complex challenges Flexibility to quickly adjust to dynamic environments Maturity, poise, and professionalism Positive attitude Ability to prioritize team’s success over one’s own While your college major may be important to establish an interest area for consulting, all majors and skills are applicable when working in consulting.

How do Industrial Engineers connect with Consulting? Industrial Engineering course work is an enabler to the art of Process Oriented thinking. Diversity in course work incorporates a holistic view in problem solving. Industry Sector Knowledge Industrial Engineering provides wide exposure to Manufacturing Sector, Healthcare Sector and many others. Supply Chain and Operations and Research Human Factors and Design Supply Chain and Operations Research Case studies that Industrial Engineers study tend to be problems from that are faced in consulting world. Statistical Analysis & Quality Human Factors and Design Concepts from human factors and design results in considering different constrains while developing systems Industry Sector Knowledge Courses- Sector and general- Healthcare related courses, Manufacturing - Manufacturing Process and Manufacturing Systems, Production Planning and Control… Supply Chain and Operations Research- Supply Chain Courses, Data Mining, Decision Analysis, Inventory Management Human Factors and Design: Courses like Human Centered Product Design and Innovation, Interatcion Design Quality- Six Sigma, Times Series and Process Adjustment, Experimental Design, Regression Management and Collaboration- Collaborate for team projects with students from different departments. Industrial Engineers with their process oriented way of looking at a problem are effective in managing their resources and work assignment. Management and Collaboration Statistical Analysis and Quality Ability to perform statistical analysis on data and providing quality solutions to clients Industrial Engineering to Consulting Management & Collaboration Ability to work in groups and delegate responsibilities to solve complex problems

Why Deloitte Courses- Sector and general- Healthcare related courses, Manufacturing - Manufacturing Process and Manufacturing Systems, Production Planning and Control… Supply Chain and Operations Research- Supply Chain Courses, Data Mining, Decision Analysis, Inventory Management Human Factors and Design: Courses like Human Centered Product Design and Innovation, Interatcion Design Quality- Six Sigma, Times Series and Process Adjustment, Experimental Design, Regression Management and Collaboration- Collaborate for team projects with students from different departments. Industrial Engineers with their process oriented way of looking at a problem are effective in managing their resources and work assignment.

Questions?

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