1. Robert L. Jacobs Over 20 years of solid IT experience Results-oriented, innovative solutions Diverse industry background

2. Professional Highlights Over 20 years of solid experience:  Delivering results-oriented, innovative solutions: “Big 3” consulting – 10+ years Project management – 8 years IT management – 7 years System analysis and development – 6 years Individual coaching / learning – 5 years Strategic business planning – 3 years Organizational development – 2 years  Diverse industry background

3. “Big 3” Consulting Complex application management (3 years) PMO structure, SAP, and business process improvement (2½ years) Mergers/Acquisitions, systems integration (2 years) Client/GUI Design and Development (1½ years) Complex, multi-company conversion and integration project (1½ years) Cross-functional project management covering risk/issue mitigation, resource plans, budgets, forecasts, efficiency improvements, and cost effectiveness (On-going)

4. Project Management Complex, large scale, cross-functional project ($4.4M budget) Comprehensive server-based technology and service-oriented infrastructure (Revenue growth: $600k per year ) Commercial Banking, Lending, & Asset Management (Cost reduction: $160k/yr) Technical Project Management (Delivery Services).

5. Project Management Proactively managed multiple projects simultaneously (10 years):  Issue resolution/risk mitigation  Resource plans, budgets, forecasts  Teams building and service delivery  Project monitoring, resource scheduling, cost control

6. PMO Business process improvement (1 year):  Financial, Insurance, Manufacturing  Cross-functional relationships  Workflow models and approaches  Quick hit improvements  Business and functional processes  Facilitation and documentation tools  Collaboration and communications

7. PMO Support SAP support (1 year):  Planning and reporting  Cross-functional teams  Progress tracking  Issue resolution  Meeting facilitation  Reporting tools  Communications  Team work

8. Systems Integration Major payroll / personnel systems implementation project (2 years)  Large Payroll/ Personnel application packages  User training  New processes and procedures  Benefits administration, personnel requirements  Cross-functional team building

9. IT Management / Coaching Proactively directed multiple projects (10 years):  Staff of 52 consulting professionals  Leadership, career development, professionalism, image, performance, and compensation  Interviewing/hiring prospects and candidates  Coaching and mentoring staff professionals  Best practices including career planning, client relationship management, goal setting, and goal achievement

10. Individual Coaching / Learning Facilitated learning and development (5 years):  Coaching individuals, executives, sales people, business leaders, and other professionals as well as small & large professional groups.  Leadership development and overall productivity gains that resulted in reduced organizational cost and provided clear direction for the future.  Goal planning and achieving systems implementation that helped companies to grow revenues and client base.  Professional coaching materials, programs and workshops.

11. Start-up and Operation Developed, organized, and managed a learning and development company (3 years).  Innovative products and services to secure the dynamic needs of a growing market  Increased sales and management productivity through: Business plan development Sales and marketing planning Leadership skills development Company-wide communications programs

12. Strategic Business Planning Organizational Development (3 years):  Developed tailored solutions  Increase growth revenues  Increased client base by 50% in just 3 years.  Reduce overall costs by 25% the first year  Increased employee productivity  Greater customer focus.  Measurable results

13. Application Development Mission critical client/GUI project (1½ years)  Technical team collaboration  Client facing, on-site project leadership analysis, design, creative problem solving, and client server architecture  Iterative process, budgeting, change control, quality control and testing, and delivery methodology

14. Conversion and Integration Complex, multi-company project (1½ years)  Merger/acquisition strategies and plans  Conversion plans  Business process/procedures  User training  Financial reporting  HR / benefit systems solutions  Sun-setting plans and strategies

15. Knowledge and Proficiencies Proficient in oral and written communication skills. Ability to lead complex program and project efforts to completion. Adept at balancing multiple priorities and meeting deadlines. Adept at leading and mentoring team members. Strong problem-solving and analytical skills. Ability to establish cross-functional, collaborative relationships. Ability to define objectives, scope and resources for projects. Understanding of business area and functional department's goals and practices. Advanced knowledge of project management methodologies, from initial justification through implementation and evaluation. Advanced knowledge of business and functional processes and systems. Proficiency in Microsoft Word, PowerPoint, Excel, Access and Project. Knowledge of conversions, mergers and acquisitions. Change management and negotiation skills.

16. Public Service Active participation on local township and church boards Professional facilitation  Church groups  Chamber of Commerce associations  Organizations and individuals Positive image workshops Leadership seminars

17. Hobbies Sports Reading Activities with Children / Grandchild Church