Copyright © 2015 Pearson Education, Inc. or its affiliates. All rights reserved. 1 2015 District Assessment Coordinators Annual Meeting September 9, 2015.

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Presentation transcript:

Copyright © 2015 Pearson Education, Inc. or its affiliates. All rights reserved District Assessment Coordinators Annual Meeting September 9, 2015

Copyright © 2014 Pearson Education, Inc. or its affiliates. All rights reserved. 2

The Next-Generation PearsonAccess next Platform.. coming to you this Spring Scalability ▪ Functionality Enhancements 3 Online User Guide - Available NOW at support.assessment.pearson.com ! support.assessment.pearson.com Training Site - Opening in November Enhanced Navigation

4 Updated User Interface

5 View Multiple Sessions

6 Dashboard View

7 Convenience Functions

Copyright © 2014 Pearson Education, Inc. or its affiliates. All rights reserved. support.assessment.pearson.com

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New this Fall! Installable Desktop App Review Drop-Down Menu End Section Screen Functionality Enhancements –Highlighter –Color Contrast 10

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12 Student Experience Changes

Copyright © 2011 Pearson Education, Inc. or its affiliates. All rights reserved.14 Avocet Assessment Materials –Printed Test Administration Manual –Printed Scripts – TestNav 8 Guides –PearsonAssess Guides –Support Materials Posted to PearsonAccess – YouTube Videos Administration Debrief Takeaways –Need an easy way to find information –User role specific –Combination of all documentation

Copyright © 2011 Pearson Education, Inc. or its affiliates. All rights reserved.15 Avocet Online, alphabetical, topic-based index for assessment manuals and materials On demand updates during Administration News feed with latest updates and technical bulletins Most popular topics at the top View pages, print search results, and download PDFs

Copyright © 2011 Pearson Education, Inc. or its affiliates. All rights reserved.16 Avocet

Copyright © 2011 Pearson Education, Inc. or its affiliates. All rights reserved.17 Avocet Optimized for mobile devices Responsive design Web app that works with any mobile device

Copyright © 2011 Pearson Education, Inc. or its affiliates. All rights reserved.18 Avocet Interactive Features –Calendar of Events –PearsonAccess User Role Matrix

Copyright © 2011 Pearson Education, Inc. or its affiliates. All rights reserved.19 Avocet How do I get there? –avocet.pearson.com/FL/homeavocet.pearson.com/FL/home –Link in PearsonAccess –Add to your Apple Homescreen

Customer Support Center 20 Support Analysis Review Jan 1 - June 30, 2015 Top Call Drivers Password / User Account Inquiry 39% Session Management15% TestNav 8 Inquiry 11% Number of Calls Received 15,1234,946 Average Speed to Answer 2:12:30

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22 PEARSON CONTACT INFORMATION Pearson Customer Comments or FLORIDA PROGRAM TEAM Terry Lawrence (Customer Service, PearsonAccess, Material Returns) Ext Sara Leftwich (Computer-Based Testing, PearsonAccess) Laura Macias (Materials Deliveries, Additional Orders, PreID labels) Kollin Grimm (Materials Deliveries, Additional Orders, Material Returns) Jennifer Wessling (Report Delivery and Tracking)

Copyright © 2014 Pearson Education, Inc. or its affiliates. All rights reserved. 23 Questions?