1. American Diploma Project Administrative Site Training

2. Getting Help FAQs Support Center 1-866-688-9555 M-F, 6:00 a.m. - 7:30 p.m., Central Time Email ADP@support.pearson.com

3. Hardware and Software Equal Functionality in both Windows and Macintosh environments Hardware and software recommendations are listed in PearsonAccess Technology Guidelines: Recommended Hardware and Software

4. Logging In to the ADP Site Account Creation Email is sent to you with login instructions and a hyperlink Click on hyperlink to open initial login page Read and accept Confidentiality Agreement Set new password Logging In Navigate to www.pearsonaccess.com in your browser Click Log into PearsonAccess Enter user name and password and click Login You have only two chances to enter the correct User Name and Password on the login screen On the third unsuccessful login attempt, your account will be locked.

5. Resetting Your Password To Reset Your Password Navigate to the Login Screen Click on Forgot Your User Name or Password? Link Enter your user name and email address, and then click Reset Password An email containing instructions on how to set up a new password will be sent to your email address

6. Becoming Familiar with Screen Layouts Account Creation Global navigation links Tabs and subtabs (bold white text shows the current screen) “Breadcrumbs” show the navigation path to the current screen Test administration name Current organization

7. Your Account To reset your password Click Reset Password Enter the old and new password Click Save Password Expiration PearsonAccess will periodically expire your password You will be notified on login that your password is pending expiration Pearson recommends you change your password when notified at login If your password expires before it is reset you will need to have it reset in order to log in to the system Edit Name or Email Address Click Edit, make the changes, and then click Save

8. PearsonAccess Quick Start

11. Organizations Definition Is an entity in the organizational hierarchy State, district, or school To view your organization details Click on Organizations->View Organization-> Click on your organization name Contacts Personnel designated to serve as the point of contact between the organization and Pearson To view contact details Click the Contacts tab to go to the Contacts screen Click the contact’s name to go to the Contact Details screen To edit contact details Click Edit on the contact details screen, make the changes, click Save To add a contact Click Add Contact, enter the require information, click Save To delete a contact Select the checkbox for the Contact and click Delete

12. Security User Accounts A user account is the primary method for controlling access to the system and maintaining security of data A user is an educator, test administrator, teacher, or other person who has been given a PearsonAccess user account Viewing User Accounts Go to Administrative Management > View User Accounts The View User Accounts screen shows a list of user accounts that you can view and edit. The accounts you see are based on your own user role and on the organization that is listed in the Current Organization field.

13. Security Creating New User Accounts Go to Administrative Management > View User Accounts Click New User to go to the New User Account screen Enter the required demographic information As an option, you can specify an account Start Date and End Date. If you choose this option, the user can log in only during the specified time frame. Note: A user account will expire at 1:00 a.m. on the End Date. Select a user role (or roles) for the new user Select an organization (or organizations) for the new user You can select organizations at different levels of the hierarchy Click Save After you click Save, a notification is automatically sent to that user’s email address

14. Security About User Accounts What are “roles”? When user accounts are created, the user is assigned one or more roles, such as District Test Coordinator, School Test Coordinator, etc. Each role has a set of permissions associated with it. How do I know which permissions are associated with a role? See the User Roles and Permissions document in the Help window on the New User Account screen. What does “locked” or “unlocked” in the Status column mean? A locked account prohibits the user from logging in to the system. An unlocked account means that the user can log in to the system.

15. Security Viewing or editing a user account Click on a user ID in the User ID column on the View User Accounts screen to go to that user’s User Account Details screen. Click Edit to make changes to the user account. Click Save to save the changes Each role has a set of permissions associated with it. Locking or unlocking a user account Select the check box for the user on the View User Accounts screen. Click Mark User As Select “locked” or “unlocked” in the drop-down list. Click “Yes” on the Confirmation screen. Resetting a user password Select the check box for the user. Click Reset Password After you reset a user’s password, an email notification is sent to that user. The email contains instructions for defining a new password

16. Test Setup Four primary test setup/management activities Participation counts are used for ordering test materials for paper. Student registration is used for registering students and generating pre-ID labels (for paper tests). All students who are testing should be registered. Managing test sessions is used for creating, viewing starting, monitoring, and stopping online test sessions. Resolving student test alerts is used for resolving data problems that are discovered during the scanning process.

17. Resolving Student Test Alerts Types of Alerts Unmatched Test Attempt Alerts. This is typically due to the student not matching a unique student in the system. This could occur if a student is not included in the Student Data Upload (SDU) file or if records in the SDU file submitted by the school or district did not load into the PearsonAccess system. Invalid Student Attributes Alerts. If you did not use pre-ID labels, it is possible that the demographic information students gridded (last name, first name, date-of-birth, gender, or grade) does not match their student record in PearsonAccess. No Student Registration Alerts. This typically happens if a student was manually entered into the system but was not placed into registered status. This can also happen if a student is registered but does not have a class or test assigned.

18. Resolving Student Test Alerts Viewing and Resolving Alerts Log into PearsonAccess (www.pearsonaccess.com) Select Test Setup at the top of the screen. Select Resolve Student Test Alerts. Use the following information to resolve specific test alerts. Alert MessageReason For AlertHow To Resolve Alert Invalid Student Attributes An answer document was submitted for a student without a pre-ID label, and the demographic information (last name, first name, date-of-birth, gender, or grade) for the scanned student document does not match the information in the student record in PearsonAccess. 1. Click on the student’s name and compare the information in the white box (system data) with the information on the screen below the white box (attempt data). 2. If there is a mismatch in the demographic data, determine which demographic data is accurate. -if the system data is incorrect, you must navigate to the student’s data information and update the demographics to match the attempt. -if the attempt data is incorrect, click the Edit button, enter the correct data to match the system data, and click Save.

19. Resolving Student Test Alerts Alert MessageReason For AlertHow To Resolve Alert Unmatched Test Attempt A scanned answer document does not match any registered student record in PearsonAccess. This generally happens when a student has taken a test but does not have a student record in the PearsonAccess system. Load a Student Data File (SDU) for the student(s) with this alert. OR Manually enter the student(s) into the PearsonAccess system. Note: if this alert is resolved via a manual entry of student information, the student must be registered in the system and an appropriate test assignment also must be completed. This alert will also continue to appear until all information in the student record matches the scanned record. Note: if there is a mismatch between the demographic data in PearsonAccess and the scanned demographic data, determine which data is accurate. -if the system data is incorrect, you must navigate to the student’s data information and update the demographics to match the attempt. -if the attempt data is incorrect, click the Edit button, enter the correct data to match the system data, and click Save.

20. Resolving Student Test Alerts Alert MessageReason For AlertHow To Resolve Alert No Test Assignment An answer document was submitted for a student who was not assigned to the ADP Algebra II End-of-Course Exam in the PearsonAccess system. 1. Navigate to Student Registration via the blue navigation bar. 2. View by Registered Students and perform search for student. 3. Click on the student’s name. 4. Click on the Assigned Classes tab and verify that student belongs to a class. 5. Click on the Assigned Tests tab and add a test assignment for the specific test that was alerted. 6. Click Save. No Student Registration A student is in the PearsonAccess system but is in an unregistered status. Note: this alert also may occur if a student is registered but does not have a class or test assigned. 1. Navigate to Student Registration via the blue navigation bar. 2. View by Unregistered Students. 3. Click on the student’s name. 4. Select the student’s grade from the drop-down menu, then click Register Student.

21. Test Results Published Reports Published reports are pre-generated reports and data extracts available for viewing, download, and printing. To view a published report Go to Test Results > Published Reports to see a list of available reports. Select the View By radio button. Click the Organization Name to see a list of reports for that organization. Click the Report Name to view the report.

22. Orders Orders Functionality You use Orders to order additional paper materials (short shipments, missing materials, etc.). You can also check on the status of existing orders and track order shipments. The main method for ordering materials is by entering participation counts during test setup (see Test Setup > Participation Counts). Use the Order function only if you need more materials than originally ordered. Material orders can be restricted by date and time. Only materials that can be ordered within the date and time established for additional orders will be displayed online for ordering.

23. Orders To View Orders Click the Orders link in the navigation bar at the top of the screen to go to the Orders screen To View an Individual Order Click the order name in the Order column to view the items ordered. Click the Shipping Details tab to view shipping information. Click View in the Shipment column to view shipment information. If the order has not yet been approved, you will see limited shipping details. If the order has been approved and shipped, click on a tracking number in the Tracking Number column to go to the shipper’s tracking page. Click the Shipment Confirmation tab to view confirmation information (if the order has been shipped and received). Click Edit to enter a shipment receipt data and to indicate whether there was a problem with the shipment.

24. Orders Ordering additional materials Click Order Additional Materials to go to the Order Additional Materials screen. Enter (or verify) the required shipping information, and then click Next. Enter a quantity in the Quantity column for each type of test material that you want to order, and then click Next. Review the order, and then click Submit Order to submit the order. You will see a message confirming that your order was submitted.

25. Orders Viewing reports of order activity Click Reports on the Orders screen and select a report from the drop-down list. Tracking shipments to Pearson Select “View By: Shipments to Pearson” on the Orders screen. Click a tracking number in the Tracking Number column to go to the shipper’s tracking page. The shipper’s tracking page will open in a new browser window.

26. Questions?