Congratulations, You’re a Member Now what ? New Member Orientation Adrienne Hahn Membership Development Elyn Perez Membership Development.

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Presentation transcript:

Congratulations, You’re a Member Now what ? New Member Orientation Adrienne Hahn Membership Development Elyn Perez Membership Development

Slide 2 Welcome to the Orientation

Slide 3 New Member Orientation Webcast Notes … Attendee lines are muted, except for speakers Webcast Technical Support –If you are experiencing technical difficulties with your web or audio connection to today’s webcast IEEE Contact Center Representatives –Specific questions about your account or membership –Complete form, which will route your question for a faster, more efficient reply Webcast Technical Assistance: Contact Center:

Formal Presentation ( ~ 30 minutes ) Getting to Know You Welcome to IEEE Getting Connected Participation This presentation is available for download  “File Share” module Open Q&A ( ~ 30 minutes ) Initiate questions  “Chat” module Slide 4 New Member Orientation Today’s Orientation … Webcast Technical Assistance: Contact Center:

Slide 5 New Member Orientation Use the Chat box to introduce yourself… Your name, location, technical interests Type your info and click on the arrow. Getting to know you  Introductions … Webcast Technical Assistance: Contact Center:

… Continue introducing yourself! Ask yourself … What is the likelihood that I would have come together with these individuals & fellow members outside of today’s event ? The IEEE experience … Bringing together individuals who share your passion for technology and engineering Expanding your technical and professional network outside of the workplace Creating opportunities for participation Slide 6 New Member Orientation Today, an important connection … Webcast Technical Assistance: Contact Center:

Slide 7 New Member Orientation About your presenters … Webcast Technical Assistance: Contact Center: Elyn Perez Membership Sales Operations Manager, Membership Development IEEE employee for 1 year. Manages programs to recruit new members and renew former members. Graduate of New York University Native of U.S. state of New Jersey. Have lived / worked in the states of New York and New Jersey Adrienne Hahn Manager, Membership Communications IEEE employee for 15 years, began in IEEE’s Member Services as a representative for Latin America. Communications manager for IEEE Student and young professional activities Graduate of the Moravian College, Pennsylvania Native of U.S. state of Indiana. Have lived / worked in the states of Pennsylvania and New Jersey

Slide 8 Welcome to IEEE Webcast Technical Assistance: Contact Center:

About the IEEE … Mission IEEE's core purpose is to foster technological innovation and excellence for the benefit of humanity. Slide 9 New Member Orientation IEEE Membership Engineers, scientists and allied professionals whose technical interests are rooted in electrical and computer sciences, engineering and related disciplines 390,000+ members globally: 300,000 professionals, 90,000 students 160+ countries Private sector, academia, government Society Memberships Niche membership organizations within IEEE (38 of them) that represents specific technical or professional interests About 50% of IEEE members also belong to a Society Nearly all of IEEE conferences, publications, and standards development are sponsored and managed by IEEE’s technical Societies Societies support technical chapters that collaborate with your local, IEEE Section Webcast Technical Assistance: Contact Center:

Slide 10 New Member Orientation to new member containing auto-generated IEEE Web Account. Online access to benefits can begin. Welcome package arrives containing greeting letter, membership card, and benefits brochure 3-5 weeks depending on locationWithin a day of completing application Online Application Paper Application IEEE Service Rep processes application and payment 3-7 days from receiving application Welcome package arrives containing greeting letter, membership card, and membership brochure. Auto- generated IEEE Web Account printed in separate mailing. 3-5 weeks depending on location confirmation to member that application and payment received Print publications begin arriving Membership Activation at a Glance … Webcast Technical Assistance: Contact Center:

Slide 11 New Member Orientation … Renewal at a Glance JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC October - Renewal for following membership year opens (several e- mails and print invoice) Members who joined between 16 August and 31 December wont receive a renewal notice until the following October March - Deactivation of service to un-renewed members January - Membership renewal becomes past due Webcast Technical Assistance: Contact Center:

Slide 12 Getting Connected Webcast Technical Assistance: Contact Center: New Member Orientation

5 Connections to Make by Next Week … IEEE Web Account myIEEE myAccount MemberNet Alias Slide 13 New Member Orientation minutes total Webcast Technical Assistance: Contact Center:

Slide 14 New Member Orientation – Getting Connected Why? Key to online access ! Enables your access to myIEEE, myAccount, and other IEEE resources Sent to you by (if you applied online), or with your welcome kit (if you applied by paper) To do… Save your web-account in a secure location for future reference Recommend that you to change to a more intuitive & memorable username and password Re-set / change your web account info at Web accounts are available to IEEE members and IEEE society members, customers and visitors. Access to services varies based on membership and subscription status. IEEE Web Account 5-10 minutes Webcast Technical Assistance: Contact Center:

Slide 15 Why? Saves you time to find resources IEEE information personalized to your technical, demographic, and geographic interests To do… Visit and log-in using your IEEE web accountwww.ieee.org/myieee Familiarize yourself with myIEEE’s navigation and features Locate link to ‘myAccount’ in navigation header area myIEEE is a one-stop, personalized web portal providing IEEE members with convenient access to IEEE’s web based member benefits and account information. myIEEE minutes New Member Orientation – Getting Connected IEEE Web Account required for access Webcast Technical Assistance: Contact Center:

Slide 16 myIEEE (cont.) New Member Orientation – Getting Connected Member Greeting Drop-Down Menu Your member number Your Section w/ link to its website Rolodex icon links to officers & address Log-in required again for myAccount updates and e- commerce, e.g., technical interest profile, address, etc. Webcast Technical Assistance: Contact Center:

Slide 17 Why? Helps personalize and automate your member experience, e.g., myIEEE, memberNet Maintains your account history with IEEE To do… From myIEEE, review menu options under ‘myAccount’ 1 st priority  Select ‘Technical Interest Profile,’ and log-in again (for security reasons). Complete your technical interest profile Review other account information for accuracy and completeness Manages your IEEE account information, and the primary venue for purchasing IEEE products and services. myAccount / The IEEE Shop minutes New Member Orientation – Getting Connected Webcast Technical Assistance: Contact Center:

Slide 18 Why? Exclusive online directory of all IEEE members Enables you to find other members with similar interests, and makes you visible to the IEEE member community To do… Log into myIEEE with you IEEE web account, from Locate memberNet module, and select “Opt-in Preferences” Check-mark the profile information (which has been automatically imported) that you want to share with other members, and save your preferences memberNet is an online search and networking tool that allows members to connect with technical and engineering experts worldwide, personalized to each member. memberNet / Opt-in Preferences 3-5 minutes New Member Orientation – Getting Connected If your member account information is incomplete, e.g. technical interest profile, configure / update via myAccount Webcast Technical Assistance: Contact Center:

Slide 19 Why? Identifies you as an IEEE member Forwards all alias-directed to your real Internet account All incoming attachments are automatically scanned for viruses Optional anti-spam (UCE) filter To do… Access in myIEEE, from the ‘myAccount’ drop-down menu, and register Or, register directly at The IEEE alias is an exclusive benefit of membership that identifies the sender as an IEEE member, and ensures protection from viruses and spam. IEEE Alias 5-10 minutes New Member Orientation – Getting Connected Webcast Technical Assistance: Contact Center:

Slide 20 Summary Flow Chart … New Member Orientation – Getting Connected Webcast Technical Assistance: Contact Center: Web Account myIEEE myAccount Review account info for accuracy, e.g., address Configure technical interest profile (very important) Identify your local Section and officers (cursor over your name) Locate ‘myAccount’ link in navigation header; Re-authentication required for myAccount access myIEEE / memberNet Create your memberNet profile, select and saving opt-in preferences Change to intuitive username and password

Slide 21 Participation Webcast Technical Assistance: Contact Center: New Member Orientation

Knowing … Slide 22 New Member Orientation – Participation Stay informed, take action ‘Benefits Bulletin’ –E-newsletter delivered monthly –Announcements about new/updated benefits –Interactive polls, hyperlinked benefit listing –Winners of the random, IEEE t-shirt drawing ‘The Institute’ –The ‘alumni newspaper’ chronicling the events, activities, and accomplishments of IEEE and its members –Four (4) print, and eight (8) online editions –An alert notification newsletter, published twice a month, highlights articles in the online edition Section / Society Newsletters –Announcements about the people, activities, and events specific to a geographic area or technical interest group Webcast Technical Assistance: Contact Center:

Authoring –Over 140 periodicals let you choose the best forum for your work –Exposure in top-rated journals –Disciplined methodology for peer review Speaking –Over 800 conferences let you choose the best forum for your work –Distinguished lecturer network for local events –Valuable peer networks Judging –Opportunity to help make IEEE competitions successful and insightful for students and young professionals Contributing … Slide 23 Share insight, help others New Member Orientation – Participation Webcast Technical Assistance: Contact Center:

Influencing … Slide 24 Exercise leadership, drive change New Member Orientation – Participation Developing –Technical standards –Curriculum for high-school, teacher in-service training Leading & Organizing –Section, Chapter, Student branch events and activities –Existing or new conference tracks, competitions Promoting –Local and/or technical events and activities –Membership development, fundraising –Recognition of other members Voting –Selecting the IEEE leadership locally, technically, and globally Webcast Technical Assistance: Contact Center:

Slide 25 In Summary … Webcast Technical Assistance: Contact Center: New Member Orientation

Membership Begins with Connecting … IEEE Web Account myIEEE myAccount memberNet IEEE Alias Slide 26 New Member Orientation Webcast Technical Assistance: Contact Center:

… and is Enriched through Participation Knowing Contributing Influencing Slide 27 New Member Orientation Webcast Technical Assistance: Contact Center:

New Member Assistance … IEEE Contact Center –Available 24 hours / 5 days a week (Sunday, 4:30pm ET through Friday, 4:30pm ET) – (USA and Canada) (Worldwide) IEEE Section Volunteer Leadership –Contact rolodex accessible from myIEEE Slide 28 New Member Orientation Webcast Technical Assistance: Contact Center:

Frequently Asked Questions … Slide 29 New Member Orientation – Participation Why hasn’t my new member welcome package arrived ? Allow 3-5 weeks from the day you joined. Varies by country, and /or venue of joining, e.g., print application, at a conference. If not received by 5 weeks, contact IEEE Contact Center. Where can I find my member number ? Log into myIEEE with your IEEE Web Account. Cursor over your name, and a drop-down window will appear that displays your member number. How can I access my IEEE web-account username and password? Visit This resource page guides you step-by-step on how to ascertain the username and password information you need. If you need additional assistance, initiate a request for assistance to the IEEE Contact Center, at Where can I access my IEEE payment receipts? Log into myIEEE. Cursor over the link in the header of myIEEE called ‘myAccount.’ From the drop-down window, select ‘My Orders,’ where you will be prompted to log-in again. Upon entry, find and print your receipt. How do I change my mailing address? Log into myIEEE. Cursor over the link in the header of myIEEE called ‘myAccount.’ From the drop-down window, select ‘Address Profile,’ where you will be prompted to log-in again. Upon entry, update and save your info. What is included in my membership? The most complete list of member benefits can be found at The list will distinguish benefits that come with your membership at no additional cost, as well as add-on products and services. Society benefits vary. How do I gain access to the IEEE Job Site? Log into myIEEE. Select the tab, “Profession Desktop.” Navigation to the IEEE Job Site will be presented in the left navigation bar. To what do I have access in IEEE Xplore? All IEEE members can search and review the 2 million + records and abstracts, and can download articles from IEEE Spectrum and. IEEE Potentials magazines. The ability to download other articles is dependent upon your add-on services, e.g., add-on membership to IEEE’s technical societies, and/or being an add-on subscriber to the IEEE Member Digital Library. Webcast Technical Assistance: Contact Center:

Thank you! Conclusion of Formal Presentation (More information about benefits in Appendix) Slide 30 New Member Orientation This presentation is available for download  “File Share” module Webcast Technical Assistance: Contact Center:

Q & A Session (welcome to stay, or leave) Slide 31 New Member Orientation Initiative Questions  “Chat” module Webcast Technical Assistance: Contact Center:

New Member OrientationSlide 32 New Member Orientation Webcast Appendix The Benefits & Opportunities of Membership

Why we join—why we stay… Knowledge... staying current with the fast changing world of technology Community … local and global activities, unparalleled networking opportunities, members-only discounts, electing IEEE leadership Professional Home … empowering members to build and own their careers, mentoring, making the world a better place

Staying Technically Current IEEE Spectrum Magazine  Monthly, the award-winning IEEE Spectrum magazine explores the creation, application and implications of new technologies IEEE.tv  IEEE’s Internet television, exclusive Member programming and file downloading privileges The Institute Newsletter  Monthly (4 print, 8 online) newsworthy IEEE activities both in professional and technical areas IEEE Potentials Magazine  6 issues (online), the magazine for technology's rising, student innovators IEEE Xplore Digital Library  Table-of-contents and abstracts (1.9 million documents) Additional Benefits (add-ons) …  IEEE Member Digital Library, Proceedings of the IEEE

Sections, Student Branches, and Technical Chapters  Local, face-to-face technical and social meetings  Engage peers through informative technical meetings  Recognition of accomplishments IEEE MemberNet  Authoritative member directory of IEEE  Networks personalized to each member  Opt-in privacy protection IEEE Alias  Identifies you as the IEEE ‘family’  Virus protection and spam filtering IEEE Mentoring Connection  Peer-to-peer advice and counsel  Participate as either mentor or mentee Volunteering  Opportunities that build leadership skills and networking opportunities Professional Networking

Membership paying for itself  As much as 50% off IEEE products  Registration discounts on 350+ conferences annually Additional Benefits (add-ons) … the power of volume purchasing* …  Financial Services  Insurance Services  Home & Office Services  Travel Services *Benefits vary by country Member Discounts / Reduced Rates

Career Development & Recognition IEEE Job Site, Career Alert  Locate career opportunities easily and confidentially  Weekly newsletter containing career advice Continuing Education Partners Program  Up to a 10% discount on online degree programs Graduates of the Last Decade (GOLD), Life Membership  Membership communities with special interests and needs Awards & Scholarships  Recognizes the accomplishments of IEEE members  Enhance your resume with an IEEE scholarship Additional Benefits (add-ons) …  IEEE Expert Now – Online video conference tutorials, short courses & workshops

Volunteering & Giving Back to Society Volunteering  Developing critical, non-technical skills that enable you to be more effective professionally Commitment to the Next Generation  Enabling low-cost student membership  Introduction of engineering and technology to young people worldwide IEEE History Center  Sponsor of the IEEE Virtual Museum  Preservation, research, and dissemination of information about the history of electrical science and technology  Technological and organizational history of IEEE, its members, and their professions, in order to increase awareness  Role of engineering and technology in the improvement of the quality of life for people throughout the world Mentoring  Numerous venues for serving as a trusted advisor  Participation in IEEE Mentoring Connection

IEEE Society membership enhances the benefits of IEEE membership  38 Societies representing a full spectrum of technical interests  Local technical chapters  Subscriptions and online content  Local technical chapters  Networking w/innovators, experts, and practitioners  Members-only rates on additional publications  Volunteering opportunities  Technical committees  Journal editors  Conference organizers Society Membership

Instrumentation & Measurement Intelligent Transportation Systems Magnetics Microwave Theory & Techniques Nuclear & Plasma Sciences Oceanic Engineering Photonics Power Electronics Power Engineering Product Safety Engineering Professional Communication Reliability Robotics & Automation Signal Processing Society on Social Implications of Technology Solid-State Circuits Systems, Man, & Cybernetics Ultrasonics, Ferroelectrics, & Frequency Control Vehicular Technology Aerospace & Electronic Systems Antennas & Propagation Broadcast Technology Circuits & Systems Communications Components, Packaging, & Manufacturing Technology Computer Computational Intelligence (formerly Neural Networks) Consumer Electronics Control Systems Dielectrics & Electrical Insulation Education Electromagnetic Compatibility Electron Devices Engineering in Medicine & Biology Geoscience & Remote Sensing Industrial Electronics Industry Applications Information Theory Society Membership

A standards program that serves the global needs of industry, government, and the public  Individual Membership  Unlimited balloting  IEEE-SA news  IEEE-SA Member Central  Member discounts  Voting Rights, IEEE-SA governance  Corporate Membership  Corporate Forum  Corporate Advisory Group  Online Community  Complimentary Individual memberships  Voting Rights, IEEE-SA governance IEEE Standards Association

Facilitating the development of programs and activities that promote the entry into and retention of women in engineering programs  90+ local groups worldwide  RECOGNIZES women's outstanding achievements in electrical and electronics engineering through IEEE Awards nominations.  ORGANIZES receptions at major technical conferences to enhance networking and to promote membership in WIE.  ADVOCATES women in leadership roles in IEEE governance and career advancement for women in the profession.  PROVIDES assistance with the formation of new WIE Affinity Groups and supports ongoing activities.  PROMOTES IEEE Member Grade advancement for women to the grades of Senior Member and Fellow.  FACILITATES the development of programs and activities that promote the entry into and retention of women in engineering programs. IEEE Women in Engineering