Transforming the Way We Work Logistics Community of Practice Jill Garcia Defense Acquisition University 14 July 2006

Topics ACC transition to enterprise software platform (Ecco) LOG CoP Overview – 3 years later PBL Toolkit Blackboard ACQuire Search

20 June transitioned to new software Improved system performance - faster Improved search capability – faster and better results Metrics roll-up at community level – greater depth More streamlined look and feel - less cluttered Communities more autonomous – settings customizable Allows for future growth - 18,000 members & growing Acquisition Community Connection (ACC) Enterprise Software Migration Overview

ACC Transition to Ecco v1.5 Old Version New Look and Improved Functionality

“Community Explorer” allows for easy navigation throughout ACC Navigation simplified Navigate to Practice Center or up one level at a time Folders can be expanded and closed Bread crumbs indicate where you are Graphics link to topics

Improvements to “Participate” The participate box gives members access to all the functions for which they have permissions Accounts can request to become a member Access and modify their profile Contribute or suggest a contribution Subscribe to the community and decide how and when they are to notified

Acquisition Community Connection (ACC) New Features ACC Discussions Discussions in Ecco automatically roll-up (aggregate) under one place in the community (note that discussions only roll up within a community). This will make it much easier for community leaders/facilitators to monitor and respond to discussions. One of the challenges with Simplify was that members would initiate discussions or ask questions and they were buried and essentially not visible. This new feature should greatly foster the responsiveness of the community to users. A user may subscribe to the discussion area. Drafts When you add or suggest content you have the option of submitting it immediately, or saving it as a draft. If you save the content as a draft it will be saved to the Drafts and Suggestions area of your Profile Area. This allows a user to come back to the draft via the Drafts and Suggestions under your Profile and finish and post it at a later date. Highlight with Context Feature an Item is replaced in Ecco with Highlight with Context. Highlight with Context allows individuals to add a short description about why the item is worthy of being highlighted, etc. Knowledge Contributions Contributions can be sorted dynamically by the user by clicking on column headers. (Sort options include; date, title (alpha listing), contributor, document type, etc.) Popup Context Card Popup Context Cards provide quick and easy access to information on contributions, business cards, and communities. Business Cards and the Benefit Value Statement of individual contributions can be viewed without launching the contribution; by hovering over the object and clicking on the popup context card. This provides quick access to information without having to launch another window. Activity A new feature in the enterprise edition is Activity. Activity (the chili peppers) can be configured at the community level. Essentially, this means that automatic rankings are a function of the weights applied to the activity on the site (page views, discussions, etc). Subscriptions – enhanced capability The subscription feature is greatly enhanced in Ecco. Subscriptions can now be set to roll down to subtopics in the community thus eliminating the need to set subscriptions at each topic level. Subscriptions must be set for each community; there is no global (ACC-wide) subscription feature. There is also an advanced capability found by clicking on the “Details” button. This lets you be extremely specific about what you want to be notified about - subscriptions allow the user to get to a much more granular level of detail (e.g., send notification for only things added, deleted, modified, etc.).

LOG CoP Overview LOG CoP launched 21 July 03 Over 674,500 page views since its launch Over 2000 registered members New metrics – (#s reflect 20 JUN 06 – 10 JUL 06)

Summary The tools continue to get better LOG CoP continues to grow and metrics indicate that the site is heavily used …..BUT it is not being maximized … –as a communication tool –as a tool to solicit feedback from the community –as a collaborative tool

Blackboard Blackboard is being introduced as an enhancement to the DAU learning environment – Conduct FOLE* courses – Web presence for classroom courses (ex. pre-course assignments) – Faculty workspaces for course development & collaboration – Future learning asset repository for classroom courses *Facilitated Online Learning Environment

ACQuire Menu Search via DAU Taxonomy Search Box Select Site(s) to search Most Popular Searches Terms Federated Searches with Other Search Engines ACQuire Search The search site of choice by the Acquisition, Technology and Logistics workforce

Click any category to start navigate documents latched or tagged to If > 4 Subcategories, “more …” Subcategories under Events DAU Taxonomy – Information Infrastructure Resource Top 8 Categories Select your favorite site(s) to start navigate documents ACQuire Search

Search Feature Summary Semantic contextual full text search Title Only Search Filter By Selected Sites Top 5 Searches - providing the quick access to the dynamically canned results of the top 5 most popular searches. Search Within current Results Query-based Summary and Highlighted View Federated Search with Other Engines Knowledge Gateway to Other AT&L Resource: AAP, DAG, IFC