vs102512

2 >Company >Solutions >Products >Your Success >Product Closer Look >Case Study Library >Appendix Agenda

3 The Company

4 Xora is the #1 market leader in mobile workforce management that helps mobile businesses and their field employees work smarter and faster.

>Launched first Xora mobile applications in 2003 >Recognized #1 market leader in Mobile Workforce Management Frost & Sullivan 2012 Market Share Leadership Award winner >History of innovation First multi-carrier GPS App First location aware multi-media First in Android & Tablet support First in iOS support >Consistently delivers quantified value, rapid ROI >Largest installed base with over 16,000 organizations >Leading partner of global carriers and solution providers About Xora 5

Over 16,000 Customers Use Xora 6

7 Why Xora? >We consistently deliver quantifiable value with rapid ROI for our customers Help you increase productivity: By streamlining work flows and eliminating manual paperwork for your mobile workers Help you save money: By identify ways to better track and reduce fuel, mileage, and labor costs Help you increase customer engagement: With configurable industry forms to capture key information We get you up and running quickly: Lower overhead – no expensive hardware to buy Fast to deploy – up and running in days, not months

8 >“Location-based” applications deliver savings and efficiencies Reduce overtime by 13.4% Reduce fuel costs by 13.2% Reduce miles traveled by 19.2% Increase fleet productivity by 27.4% Improve workforce utilization by 26.1% Improve service response times by 23.8% Xora Solutions Deliver Source: Aberdeen Group, October 2007

9 Solutions

10 Xora Mobile Workforce Management Mobile App Cloud-Based Management Back-Office Integration InVehicle Device Solutions are delivered in a cloud model enabling a low cost, quick to market deployment

11 Benefits Across The Mobile Organization Operations and Dispatch Access real-time and historical information to monitor and optimize operations. Business & Finance Exchange or connect to data to automate processes and analyze trends. Mobile Employees Use handheld or in vehicle devices to collect and report data to in-house staff.

12 Mobile Employees >Challenges Filling out paper time cards, manually tracking job expenses and mileage takes too much time Constantly checking in with the office regarding jobs impacts productivity and results Manually capturing customer and/or job information is frustrating >Solution Mobile timecards and expense forms save time and hassle Mobile job management and updates streamline work processes Mobile forms make it easier and faster to capture accurate data >Benefits Improved employee moral resulting from less paperwork Increase in employee productivity and jobs completed resulting from streamlined work processes

13 Operations & Dispatch >Challenges Inability to know where mobile employees are in relation to their next job assignment impacts customer service Calling to the field to assign and update jobs impacts productivity Not having access job details can impact operations decisions >Solution Using the Xora web management application enables users to: See the location of mobile employees with Google Maps Assign jobs and updates instantly to mobile employees Receive real-time alerts about job details and variances >Benefits Ability to see where employees are and communicate accurate job details results in a higher level of customer service Access to real time data results in better decisions that help reduce costs and increase job productivity and output.

14 Business & Finance >Challenge Processing of manual time cards is time intensive, creates opportunities for mistakes and is costly Inaccurate mileage and expense tracking impacts profitability Lack of timely data inhibits job performance and revenues >Solution Mobile timecards with payroll integration Industry configurable forms with automated job data collection and expense capture Preconfigured reports, alerts and system integration >Benefits Fast, accurate payroll and data collection saves time and money More accurate expense tracking helps to lower costs Improved and quicker access to data improves business decisions, operations and financial performance

15 Products: Xora StreetSmart

16 Xora StreetSmart: Real Time Visibility When You Need It >Gain visibility with near real time information on workers, jobs and locations >Automate and validate payroll with tamperproof electronic timecards >Improve service levels with more informed and efficient job dispatch and management >Collect better data from the field with electronic forms, signature and photo capture >Get instant alerts on conditions that require immediate attention >Generate powerful reports to help assess and improve operational performance

17 Your Success

18 >Cloud-based infrastructure minimizes overhead, speeds time to value >Typical roll-out in under 1 week >On-boarding manager assigned to your success >Easily configured with industry templates, mobile forms, location-based workflow Easy to Deploy

19 >Automate payroll and other processes >Simple Data Exchange Export/import spreadsheets >Pre-built Connectors Application-specific – ADP Xora Data Shuttle (ODBC) >Integration Middleware Partnership with Cast Iron Pre-built templates for over 200 systems Additional development and monthly fees >Web Services APIs XML, SOAP Easy to Integrate Xora is ADP’s #1 integration vendor

20 >Progressive, self-paced online training for operations and dispatch personnel >Documentation and support materials available online >Ongoing wellness checks >Telephone support available 24 x 7 Easy to Learn

21 A Closer Look

22 >View the locations and current status of mobile employees Manage your Mobile Team

23 >Drill down to see where each employee is right now, and what route they took to get there Manage your Mobile Team

24 >Eliminate paperwork (and time spent processing it) by collecting timesheet and job information via mobile device Trim Operating Costs

25 >Send incoming jobs automatically to employees’ handsets, and exchange job status information in real-time Trim Operating Costs

26 >Create alerts to notify managers when a job is taking too long, an employee is about to go into overtime, or other situations that need immediate attention Improve Operational Efficiency

27 >Generate reports to analyze trends and identify areas for improvement Improve Operational Efficiency