Job Description for Field Operations Management Staffing Anna Reponen Anh Luong

Organizational structure Job description for – National directors –Marketing Managers –Planning and Building Managers –Outsourcing Managers –Financial Managers –In-house councils –Human Resource Managers Agenda

Organizational structure HQ London HQ Finland National Director Finland National Director Russia National Director Baltic Marketing Outsourcing Planning and Building In-house council Finance Human Resource

Job description for National Directors

Job title: National director Job description –Job Analyst: Anna Reponen –Date Analyzed: 10 June 2005 –Report to: CEO in HQ Finland –Date verified: 12 June 2005

Job duties and responsibilities Overall responsibility of country operations –Plan, develop, organize, supervise Co-operate with central office –Send reports Evaluations of national department –Provide analysis of the market (competitive situation, trends) Implement objectives and policies provided by the HQ Supervise facility managers Create and manage public relations –Government, investors, general public –Social responsibility Represent BPC in public events –Community activities

Job qualifications and specifications Masters Degree –Broad understanding of business processes –International education Working experience –Experience from similar field –Ability to handle large complex Knowledge about the market –Relations with the government Fluent English and local language High ethics Good personal reputation –Representative of the whole company

Job description for Marketing Managers

Job title: Marketing Manager Job description Department: Marketing and sales Job Analyst: Anna Reponen Date Analyzed: 10 June 2005 Report to: National director Date verified: 12 June 2005

Job duties and responsibilities Support facility managers and assist national director Design local marketing strategy and campaigns Support implementation of marketing strategy Completion of market survey –Customer satisfaction

Job qualifications and specifications University degree in marketing Customer service and marketing experience Experience managing people and multiple priorities Effective communication and interpersonal skills Ability to use most common computer programs Ability to manage large projects Knowledge about the local market

Job description for Planning and Building Managers

Job title: Planning and Building Manager Department: Planning and building Job Analyst: Anna Reponen Date Analyzed: 10 June 2005 Report to: National director Date verified: 12 June 2005

Job duties and responsibilities Define potential areas for new facilities Support facility managers Negotiate with local administrative body –Construction licenses Plan building processes Supervise building processes Find contractors for building and planning –Planning of heating, plumbing, ventilation and electrical installation –Configuration –Architecture –Actual construction work Prepare contracts Implement expansion of facilities

Job qualifications and specifications Construction engineering degree Minimum few years experience of working with large construction processes –Expert in construction Fluent English and local language Ability to use most common computer programs

Job description for Outsourcing managers

Job title: Outsourcing manager Job description –Department: Outsourcing –Job Analyst: Anh Luong –Date Analyzed: 10 June 2005 –Report to: National director –Date verified: 12 June 2005

Job duties and responsibilities Implement operational plans Manage business negotiations for cost, service, processes, and contracts. Analyze budgets across multiple vendors Establish contacts with different companies Prepare contracts Develop and manage Partner relationships Monitor, measure, and continuously improve business performance goals for Outsourcing Department through tracking and reporting of performance metrics and externally benchmarking performance. Manage crises Work with facility manager to solve problems

Job qualifications and specifications A Bachelor's Degree in Business, Supply Chain, Procurement, Operations, or equivalent experience. Must have at least 2 years previous outsourcing experience highly self-motivated Effectively and easily communicates with individuals at all organizational levels Openly and actively listens to others, clarifying information when necessary Provides accurate and well-organized verbal and written information Pursues creative solutions Recognizes inefficient or ineffective processes, and offers alternative solutions Recognizes others for successful ideas

Job description for Financial managers

Job title: Financial manager Job description –Department: Financial –Job Analyst: Anh Luong –Date Analyzed: 10 June 2005 –Report to: National director –Date verified: 12 June 2005

Job duties and responsibilities Review and approve invoices for submission to accounts payable Review monthly financial reports, investigate unusual items, research and reclass as appropriate Create budgets for staff expenses such as messengers, supplies, telephone usage, etc. Work with national director to develop operating expense budgets Work with facility manager to solve problems

Job qualifications and specifications Five to ten years financial experience Strong analytical skills and knowledge of accounting Strong excel/spreadsheet skills Ability to manage multiple projects at a time MBA/CPA a plus Effectively and easily communicates with individuals at all organizational levels Openly and actively listens to others, clarifying information when necessary Provides accurate and well-organized verbal and written information Pursues creative solutions Recognizes inefficient or ineffective processes, and offers alternative solutions Recognizes others for successful ideas

Job description for In-house Counsels

Job title: In-house council Job description –Department: In-house legal department –Job Analyst: Anh Luong –Date Analyzed: 10 June 2005 –Report to: National director –Date verified: 12 June 2005

Job duties and responsibilities Provide legal guidance in connection with the development and structuring of investment strategies and complex transactions. Advise internal clients (investment and operational leaders) on a broad array of sophisticated financial transactions - equity investments, debt acquisitions, derivatives and other strategic transactions. Provide counsel on the on-going development and implementation of world-class compliance, risk and legal policies for the business.

Job qualifications and specifications Minimum of 5+ years of successful tenure with a recognized law firm is essential. Detailed understanding of securities laws, derivatives and structured investments/transactions demonstrated through prior employment. Demonstrated ability to work effectively under pressure in a rapidly changing environment Strong negotiation, analytical and organizational skills are essential. Effectively and easily communicates with individuals at all organizational levels Openly and actively listens to others, clarifying information when necessary Provides accurate and well-organized verbal and written information Pursues creative solutions Recognizes inefficient or ineffective processes, and offers alternative solutions Recognizes others for successful ideas

Job description for Human Resource Managers

Job title: Human Resource Manager Job description –Department: Human resource –Job Analysts: Anh Luong & Anna Reponen –Date Analyzed: 14 June 2005 –Report to: National director –Date verified: 15 June 2005

Job duties and responsibilities Reports to the National Director Provides guidance and consultation to management in all aspects of the recruitment, selection, and compensation process Organize training for the facility managers and the assistants Develops and implements human resources strategies, programs, and initiatives Develop reporting procedures Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes. Conduct exit interviews to identify reasons for employee turnover.

Job qualifications and specifications Bachelor’s degree 3 years related experience Skills to re-engineer operations and procedures Ability to supervise and train employees Knowledge and understanding of state employment and labor laws, regulations, procedures, and standards Understanding operations of labor unions Ability in motivating, developing, and directing people as they work, identifying the best people for the job.